Troubleshooting
Problem
Possible cause
Solution
Food does not
broil properly
S
erving size
too large/small
See
Broiling recommendation guide
,
pg. 40, and
re
try.
R
ack
im
properly positioned
See
Broiling recommendation
guide
, pg. 40
.
C
ookware not suited for broiling
Use suitable cookware.
(Some geographic areas) Insufficient
voltage
Preheat broil
er
10 min.
See
Broiling
recommendation guide
, pg. 40
.
O
ven
temp too
hot/cold
Oven thermistor needs adjusting
See
Temp adjust
, pg. 63.
Dripping water
These issues
depend on
type of
food
being
cook
ed; t
his is not a product
malfunction
Let oven cool
,
then
dry
with dish towel
Steam
seeps from
door
seam
Water left in oven
Boiling sounds when
steam cooking
Water is being heated by steam heater
Normal operation
Oven will not
self-clean
O
ven too h
ot
for
self-clean
cycle
Let
oven cool
,
then reset control
s
Oven
controls set incorrectly
See
Self clean
,
p
g.
52-53
S
elf-clean cycle cannot start if
oven lockout
is active
Cancel
oven lockout (see p
g.
23)
Excessive smok
e
during self-clean
cycle
E
xcessive
food residue in
oven
Press OFF. Vent smoke through windows;
wait for self-clean cycle to cancel; wipe
up excess soil; restart self-clean cycle.
Oven door stays
locked after self-
clean cycle
O
ven too hot
Let
oven cool
Oven not clean
after self-clean
cycle
Oven controls set incorrectly
See
Self clean
, pg. 52-53
Excessive food residue in oven
Wipe up
residue
before
the
self-clean
cycle
;
very dirty
ovens may need
additional
or longer
cycles
.
Steam from vent
During convection baking, steam
normally comes from oven vent
Normal operation
High volume of food being cooked
Burning/oily
odor
from vent
Normal for new oven; odor
vanishes after a few uses
Run self-clean cycle for at least 3 hrs (see
Self clean, pg. 52-53)
English
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