Dacor Discovery PHW30 Use And Care Manual Download Page 9

7

Before You Call for Service

Problem Solution Guide

Problem

May be caused by

What to do

Nothing Works. Control panel is 

not lit. Blower does not work.

Power to hood is off.

Turn on power at junction or fuse box. 

Check for tripped breaker or blown fuse.

Hood main power switch is off.

Make sure hood main power switch is on 

(see page 3). 

Power outage.

Contact power company.

Hood not connected to electric 

power.

Have qualified installer connect hood to 

 

electric power.

Light does not work. Control 

panel is not lit.

See 

Nothing Works

 above.

Light does not work. Control 

panel is lit.

Loose light bulb.

Check to make sure that both prongs on the 

light bulb are inserted into the holes on the 

light socket (see page 6.

Light bulb burned out.

Replace light bulb (see page 6).

Blower does not draw heat and 

smoke properly.

Filters clogged or dirty.

Check filters. Make sure they are completely 

clean and not blocked by foreign objects.

Blower set to low setting.

See 

Operating Your Range Hood

 section.

Damper jammed shut or duct 

work clogged.

Consult with a qualified installation profes

-

sional.*

Blower shuts off by itself after 

being left on for a long time.

Normal operation.

To conserve energy, the blower automati-

cally turns itself off if it is left on for four 

hours continuously.

Blower does not work. Control 

panel not lit.

See 

Nothing Works

 above.

Blower does not work. Control 

panel lit.

Blower malfunction.

Call for service.

* The duct work connected from the range hood chimney to outside the house or building required to vent heat 

and smoke is not manufactured, warranted or serviced by Dacor. The customer is responsible for having a qualified 

installer install and maintain the duct work.

Getting Help

Before you request service:

1.  Review the 

Before You Call For Service

 section 

above.

2.  Use the helpful tips found in our 

Problem Solution 

Guide

.

3.  Become familiar with the warranty terms and condi-

tions of your product on the following page.

4.  If none of these tips or suggestions resolves your 

problem, call our Customer Service center at the 

number shown.

Dacor’s Customer Service center is available 

6:00 

a

.

m

.

 – 5:00 

p

.

m

.

 Pacific Time

For warranty repairs or questions and for Dacor Dis-
tinctive Service (DDS) in the US and Canada:

Phone: (800) 793-0093, extension 2822

For non-warranty repairs or questions in the US and 
Canada:

Phone: (800) 793-0093, extension 2813

Contact us through our web site at:

www.dacor.com/contact-us

Warranty and Service

Summary of Contents for Discovery PHW30

Page 1: ...Rev H Models PHW30 and PHW36 Ta b l e o f C o n t e n t s Important Safety Instructions 1 Parts of Your Range Hood 3 Operating Your Range Hood 4 Care and Cleaning 5 Before You Call for Service 7 Warra...

Page 2: ...for Service section of this manual for guidance It provides useful suggestions and remedies prior to calling for service Valuable customer input helps us to continuously improve our products and serv...

Page 3: ...way from the burners and oven Do not store flammable or explosive materials in adjacent cabinets or areas Important Information About Safety Instructions The Important Safety Instructions and warnings...

Page 4: ...overings that could blow over the cooktop and hood resulting in a fire hazard Always run the blower s whenever the range or cooktop is operating Never leave the range or cooktop unattended when a burn...

Page 5: ...outside C CONTROL PANEL Use the keys on the control panel to control your hood s various features D HOOD The glass hood helps direct heat and smoke into the chimney opening It comes in different size...

Page 6: ...lower The blower has four speed settings The speed is indi cated by the number of lights that glow on the blower speed indicator C Touch the key D to turn on the blower To increase speed touch and rel...

Page 7: ...urfaces with a mild solution of detergent or dishwashing soap and warm water Rinse and dry with a soft lint free cloth You may also use Dacor Stainless Steel Cleaner on the stainless steel surfaces Us...

Page 8: ...before replacing the light bulb To avoid personal injury make sure the cooktop or range the hood and the light are cool before changing the light bulb Light Bulb Replacement Light bulb replacement is...

Page 9: ...left on for a long time Normal operation To conserve energy the blower automati cally turns itself off if it is left on for four hours continuously Blower does not work Control panel not lit See Noth...

Page 10: ...responsibility of the purchaser What Is Not Covered Slight color variations may be noticed because of differ ences in painted parts kitchen lighting product place ment and other factors this warranty...

Page 11: ...RANTY PROCESSING DEPT PO BOX 90070 CITY OF INDUSTRY CA 91715 9907 NO POSTAGE NECESSARY IF MAILED IN THE UNITED STATES BUSINESS REPLY MAIL FIRST CLASS MAIL CITY OF INDUSTRY CA PERMIT NO 1600 POSTAGE WI...

Page 12: ...e G Architect Designer C Appliance Dealer Showroom H Another Dacor Owner D Kitchen Dealer Showroom I Model Home E Home Show J Other 2 Where did you buy your Dacor appliances A Appliance Dealer D Build...

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