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7
Before You Call for Service
Problem Solution Guide
Problem
May be caused by
What to do
Nothing Works. Control panel is
not lit. Blower does not work.
Power to hood is off.
Turn on power at junction or fuse box.
Check for tripped breaker or blown fuse.
Hood main power switch is off.
Make sure hood main power switch is on
(see page 3).
Power outage.
Contact power company.
Hood not connected to electric
power.
Have qualified installer connect hood to
electric power.
Light does not work. Control
panel is not lit.
See
Nothing Works
above.
Light does not work. Control
panel is lit.
Loose light bulb.
Check to make sure that both prongs on the
light bulb are inserted into the holes on the
light socket (see page 6.
Light bulb burned out.
Replace light bulb (see page 6).
Blower does not draw heat and
smoke properly.
Filters clogged or dirty.
Check filters. Make sure they are completely
clean and not blocked by foreign objects.
Blower set to low setting.
See
Operating Your Range Hood
section.
Damper jammed shut or duct
work clogged.
Consult with a qualified installation profes
-
sional.*
Blower shuts off by itself after
being left on for a long time.
Normal operation.
To conserve energy, the blower automati-
cally turns itself off if it is left on for four
hours continuously.
Blower does not work. Control
panel not lit.
See
Nothing Works
above.
Blower does not work. Control
panel lit.
Blower malfunction.
Call for service.
* The duct work connected from the range hood chimney to outside the house or building required to vent heat
and smoke is not manufactured, warranted or serviced by Dacor. The customer is responsible for having a qualified
installer install and maintain the duct work.
Getting Help
Before you request service:
1. Review the
Before You Call For Service
section
above.
2. Use the helpful tips found in our
Problem Solution
Guide
.
3. Become familiar with the warranty terms and condi-
tions of your product on the following page.
4. If none of these tips or suggestions resolves your
problem, call our Customer Service center at the
number shown.
Dacor’s Customer Service center is available
6:00
a
.
m
.
– 5:00
p
.
m
.
Pacific Time
For warranty repairs or questions and for Dacor Dis-
tinctive Service (DDS) in the US and Canada:
Phone: (800) 793-0093, extension 2822
For non-warranty repairs or questions in the US and
Canada:
Phone: (800) 793-0093, extension 2813
Contact us through our web site at:
www.dacor.com/contact-us
Warranty and Service