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6

Troubleshooting

Visit www.da-lite.com to find installation and troubleshooting 
tutorials. You will also find a link to Live Chat for interactive 
support. 

You can contact us by email at [email protected] or by phone 
at 800.622.3737 or 574.267.8101 with any additional 
troubleshooting questions.

Symptom

Cause

Solution

 Screen will not operate  
and motor does not hum. 

Incorrect line voltage.

Verify 115-125V (or 220-240V). If insufficient voltage, rewire 
incoming electric line.

Blown fuse.

Replace fuse.

Tripped circuit breaker.

Reset circuit breaker.

No power to junction.

Check above. Tighten all loose wire connections.  
Correct any improper connections. 

Screen will not operate  
and motor does not hum.

Power at junction box.

Thermal overload tripped.

Let motor cool down for 50 minutes. Try again.

Defective motor, limit switch or capacitor.

Replace motor assembly. NOTE: Motor is a sealed assembly.

Capacitor burned out.

Replace motor assembly.

Screen does not stop  
at correct position.

Limit switch out of adjustment.

See Screen Adjustment section.

 Noise. 
 NOTE: Screen will operate  
with a low pitched hum.

 Squeaking, rubber end plug rubbing on motor.

Center roller in case.

 Grinding. Foreign object in screen  
rubbing on roller or fabric.

Remove.

Gear noise.

Replace motor assembly.

 Coasting.

 Defective  brake.

Replace motor assembly.

  Fabric  hangs  crooked.

 Screen not installed properly.

 Check for level and plumb.

Fabric is damaged.

Replace fabric.

Summary of Contents for Wireline Advantage

Page 1: ...INSTRUCTION BOOK FOR Wireline Advantage ...

Page 2: ...r the standard duty cycle is 2 minute 30 seconds on and 50 minutes off 6 The screen comes set standard with 18 of wire drop out of the case Case Installation Important Safety Instructions When using your video equipment basic safety precautions should always be followed including the following 1 Read and understand all instructions before using 2 Position the cord so it will not be tripped over pu...

Page 3: ...ts Electrical Junction Box Electrical Junction Box Screen Roller Access Door Audience Side Self Trimming Flange Suggested 1 2 Threaded Rod Not Included Attached to Mounting Bracket Finished Ceiling Self Trimming Flange 12 3 16 13 1 8 11 9 1 8 11 7 16 ...

Page 4: ...aneously until screen jogs 3 Run screen to new desired lower limit position by pressing UP arrow on remote Note Motor will run in momentary contact mode while in this procedure If you go to far down you can press down and move to the next step 4 Press and MY STOP button until the screen jogs to confirm new limit Note The entire screen must be unrolled from the large roller for proper tensioning Sc...

Page 5: ...5 240V Wiring Diagram 120V Wiring Diagram Power Input 120VAC 60Hz Black Hot White Common Green Ground Ground Lug Power Input 220VAC 50Hz Brown Hot Blue Common Green Yellow Ground Ground Lug ...

Page 6: ...tions Correct any improper connections Screen will not operate and motor does not hum Power at junction box Thermal overload tripped Let motor cool down for 50 minutes Try again Defective motor limit switch or capacitor Replace motor assembly NOTE Motor is a sealed assembly Capacitor burned out Replace motor assembly Screen does not stop at correct position Limit switch out of adjustment See Scree...

Page 7: ...7 ...

Page 8: ...ransportation expenses to and from Da Lite are payable by the purchaser and Da Lite is not responsible for damage in shipment To protect yourself against damage or loss in transit insure the product and prepay all transportation expenses TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES EXPRESS OR IMPLIED INCLUDING WARRANTIES AS TO FITNESS FOR USE A...

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