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D-Link DFM-560EL External Modem User’s Guide

43

Chapter 5 Diagnostics

5.1 Windows 95/98/ME

1.

Please go to

Start\ Settings\ Control Panel

and double-click on the

Modems

icon.

2.

To test the modem by clicking on the

Diagnostics

tab. Then select the

COM Port

where Topic

Modem is setting and click on the

More Info…

button to start the test.

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Summary of Contents for WebCruiser DFM-560EL

Page 1: ...5 56 6K K V V 9 92 2 M Mo od de em m D D L Li in nk k D DF FM M 5 56 60 0E EL L 5 56 6K K E Ex xt te er rn na al l M Mo od de em m User s Guide ...

Page 2: ...t to state Tariffs Federal Communications Commission Radio Frequency Interference Statement Note This equipment has been tested and found to comply with the limitation for a lass B digital device pursuant to Part 15 of the FCC Rules These restrictions are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential installation This equipme...

Page 3: ... than 3 attempts are made to establish a connection to a given number Note if the modem can detect service tones up to 10 attempts can be made If the call sequence is unsuccessful there shall be a delay of at least 30 minutes before attempting to call the number again Failure to set the modem and any application software used with the modem to the values shown as above will result in the modem bei...

Page 4: ...1 Windows 95 B OSR2 8 4 2 Windows 98 12 4 3 Windows ME 17 4 4 Windows NT 4 0 21 4 5 Windows 2000 38 4 6 Window XP 41 Chapter 5 Diagnostics 43 5 1 Windows 95 98 ME 43 5 2 Windows 2000 45 5 3 Windows XP 47 Chapter 6 Uninstalling 51 6 1 Windows 95 98 ME 51 6 2 Windows NT 4 0 53 6 3 Windows 2000 55 6 4 Windows XP 59 Chapter 7 Troubleshooting 63 Chapter 8 Command 64 8 1 Typing Commands 64 8 2 AT Comman...

Page 5: ...t This modem with IC chipset is compatible with current Windows 98 ME NT 4 0 2000 XP operation systems because of its independent OS Moreover it follows the V 90 standard so you can surf the Internet at 56K speed but it depends on the condition of the telephone line and the ISP you connected to We truly hope that our series products with IC chipset can meet your needs 1 2 What s in the Package 56K...

Page 6: ...AT Command Fax Class 1 Communication Model Asynchronous DTE Speed MAX 115 200 bps Transmit Level 11 1dBm Flow Control XON XOFF RTS CTS Dialing Mode Touch Tone Rotary Pulse Countries depend Auto Dial Auto Answer YES Noted Features NVRAM Directory and Stored Profile Speed Buffering Auto Format Speed sensing Auto Retrain Telephone Interface PSTN Line through RJ 11 Card Dimension 12 2mm 7 5mm 1 6mm Ap...

Page 7: ... the wall socket then plug the telephone into the socket on the back of the modem marked PHONE 2 Plug the telephone cord supplied into the socket on the back of the modem marked LINE 3 Plug the other end of the cord into the wall socket Push Buttom Switch Power Connect RS 232C Connect Telephone Line Socket ...

Page 8: ... under Windows 98 ME NT4 0 2000 XP Refer to the section which best suites your operating system 4 1 Windows 95 B OSR2 1 Please insert the driver CD supplied when you see the message of D Link DFM 560EL External Modem appearing on the screen then click Next to search for the driver 2 Click Other Locations to install from the installation disk ...

Page 9: ...D Link DFM 560EL External Modem User s Guide 9 3 Select the location of G and click OK to continue G is the letter of CD ROM drive 4 Click Finish to end this installation procedure ...

Page 10: ... Link DFM 560EL External Modem User s Guide 10 5 When you see the message of Wave Device for Voice Modem then click Next to search the driver 6 Click Other Locations to install from the installation disk ...

Page 11: ...D Link DFM 560EL External Modem User s Guide 11 7 Select the location of G and click OK to continue G is the letter of CD ROM drive 8 Click Finish to end this installation procedure ...

Page 12: ...4 2 Windows 98 1 Please insert the driver CD supplied when you see the message of D Link DFM 560EL External Modem then click Next to search for the driver 2 Select the Search for the best driver for your device Recommended and click Next to continue ...

Page 13: ...D Link DFM 560EL External Modem User s Guide 13 3 Select the CD ROM drive and click Next to start the search 4 Click Next to start the installation ...

Page 14: ...D Link DFM 560EL External Modem User s Guide 14 5 Click Finish to end this installation procedure 6 When you see the message of Wave Device for Voice Modem then click Next to search the driver ...

Page 15: ... Link DFM 560EL External Modem User s Guide 15 7 Select the Search for the best driver for your device Recommended and click Next to continue 8 Select the CD ROM drive and click Next to start the search ...

Page 16: ...D Link DFM 560EL External Modem User s Guide 16 9 Click Next to start the installation 10 Click Finish to end this procedure ...

Page 17: ...e the message of D Link DFM 560EL External Modem appearing select Specify the location of the driver Advanced then click Next to search for the driver 2 Select the Search for the best driver for your device Recommended Specify a location and type in H H is the letter of the CD ROM drive then click Next to continue ...

Page 18: ...D Link DFM 560EL External Modem User s Guide 18 3 Click Next to start the installation 4 Click Finish to end this installation procedure ...

Page 19: ...e Device for Voice Modem select Specify the location of the driver Advanced then click Next to install the wave device 6 Select the Search for the best driver for your device Recommended Specify a location and type in H H is the letter of the CD ROM drive then click Next to continue ...

Page 20: ...D Link DFM 560EL External Modem User s Guide 20 7 Click Next to start the installation 8 Click Finish to end this procedure ...

Page 21: ...odem User s Guide 21 4 4 Windows NT4 0 1 Please go to Start My Computer Control Panel then double click on Modems icon to install a new modem 2 Select Don t detect my modem I will select it from a list then click Next to continue ...

Page 22: ...D Link DFM 560EL External Modem User s Guide 22 3 Click Have Disk to install from the installation disk 4 Select the location of H and click OK to continue H is the letter of CD ROM drive ...

Page 23: ...em User s Guide 23 5 Select D Link DFM 560EL External Modem from the list of Models then click Next to continue 6 Select Selected ports and then select COM port that selected before Click Next to start installing the selected modem ...

Page 24: ...Finish to complete the installation 8 Click Close to end this procedure as you see the D Link DFM 560EL External Modem NOTE If Remote Access Service RAS is installed on your computer Windows NT will ask you to reconfigure Dial Up Networking for the new Modem ...

Page 25: ...DFM 560EL External Modem User s Guide 25 9 Move your cursor as following sequence Start Settings Control Panel and click Control Panel Then double click on the Network icon to configure the Dial Up Networking ...

Page 26: ... Services tab and select Remote Access Service then click Properties If you can t see Remote Access Service on the screen click Add to install Remote Access Service 11 Click on the Add button to add modem If there is any modem in the list please click Remove first ...

Page 27: ...nal Modem User s Guide 27 12 Select D Link DFM 560EL External Modem then click OK to confirm the settings 13 Click Configure to configure port usage 14 Select Dial out only for Port Usage and click OK to confirm the settings ...

Page 28: ...nk DFM 560EL External Modem User s Guide 28 15 Click Network to configure the network 16 Select TCP IP lick OK to confirm the settings 17 Click Continue to complete the setup 18 Click Yes restart Windows NT ...

Page 29: ...l Modem User s Guide 29 19 After restarting your computer please double click on the My Computer icon on the desktop and double click on the Dial Up Networking icon 20 If your phonebook is empty please click OK to add an entry ...

Page 30: ...D Link DFM 560EL External Modem User s Guide 30 21 You may use the name provided or enter a different one then click Next 22 Select The non Windows NT server I am calling then click Next ...

Page 31: ...D Link DFM 560EL External Modem User s Guide 31 23 Enter the phone number of your local ISP and click Next 24 Select Point to Point Protocol PPP and click Next ...

Page 32: ...D Link DFM 560EL External Modem User s Guide 32 25 Consult with your local ISP for the choice and click Next 26 Enter your IP address if you have a fixed one or leave the value 0 0 0 0 then click Next ...

Page 33: ...D Link DFM 560EL External Modem User s Guide 33 27 Enter the IP addresses of a DNS and or WINS server for your local ISP or set 0 0 0 0 if you are not sure Then click Next 28 Click Finish ...

Page 34: ... 560EL External Modem User s Guide 34 29 Click on the More buttons and select Edit entry and modem properties 30 Select D Link DFM 560EL External Modem COM3 from Dial using list and click on the Configure button ...

Page 35: ... User s Guide 35 31 Enable all the Hardware Features and select 115200 from Initial speed bps list then click OK 32 Click on the Server tab and enable three options of TCP IP Enable software compression and Enable PPP LCP extensions ...

Page 36: ...D Link DFM 560EL External Modem User s Guide 36 33 Click on the Security tab and enable the option Accept any authentication including clear text then click OK 34 Click Dial to connect to ...

Page 37: ...D Link DFM 560EL External Modem User s Guide 37 35 Enter User name and Password and click OK and the modem will dial out to your ISP and get a connection ...

Page 38: ...xternal Modem User s Guide 38 4 5 Windows 2000 1 Windows will detect the modem automatic please insert the driver CD supplied and click Next 2 Select Search for a suitable driver for my device recommended then click Next ...

Page 39: ...D Link DFM 560EL External Modem User s Guide 39 3 Select CD ROM drives then click Next 4 Windows will found a driver for this device then click Next ...

Page 40: ...D Link DFM 560EL External Modem User s Guide 40 5 Click Yes to continue 6 Click Finish to end this procedure ...

Page 41: ...en you see the message of D Link DFM 560EL External Modem Select the Install from a list or specific location Advanced then click Next to search for the driver 2 Select Include this location in the search and type in H H is the letter of the CD ROM drive or use Browse to search then click Next to continue ...

Page 42: ...D Link DFM 560EL External Modem User s Guide 42 3 Click Continue Anyway to continue 4 Click Finish to end this procedure ...

Page 43: ...tics 5 1 Windows 95 98 ME 1 Please go to Start Settings Control Panel and double click on the Modems icon 2 To test the modem by clicking on the Diagnostics tab Then select the COM Port where Topic Modem is setting and click on the More Info button to start the test ...

Page 44: ...D Link DFM 560EL External Modem User s Guide 44 3 If your modem is responding to AT commands and functioning correctly it means that your modem is working properly Click OK to end this procedure ...

Page 45: ... 5 2 Windows 2000 1 Move your cursor as following sequence Start Settings Control Panel and click Control Panel Then double click on the Phone and Modem Options icon 2 Click Modems tab then select D Link DFM 560EL External Modem and click Properties ...

Page 46: ...M 560EL External Modem User s Guide 46 3 Click Diagnostics tab then click Query Modem 4 If your modem is responding to AT commands and functioning correctly it means that your modem is working properly Click OK ...

Page 47: ...D Link DFM 560EL External Modem User s Guide 47 5 3 Windows XP 1 Move your cursor as following sequence Start Settings Control Panel Click on the System icon ...

Page 48: ...D Link DFM 560EL External Modem User s Guide 48 2 Click Hardware tab and select the modem then click Device Manager ...

Page 49: ...D Link DFM 560EL External Modem User s Guide 49 3 Click Modems tab and select the modem Then double click on the D Link DFM 560EL External Modem 4 Click Diagnostics tab then click Query Modem ...

Page 50: ...D Link DFM 560EL External Modem User s Guide 50 5 If your modem is responding to AT commands and functioning correctly it means that your modem is working properly Click OK ...

Page 51: ...D Link DFM 560EL External Modem User s Guide 51 Chapter 6 Uninstalling 6 1 Windows 95 98 ME 1 Please go to Start Settings Control Panel and double click on the modems icon ...

Page 52: ...D Link DFM 560EL External Modem User s Guide 52 2 Select D Link DFM 560EL External Modem then click Remove 3 Click Close ...

Page 53: ...0EL External Modem User s Guide 53 6 2 Windows NT 4 0 1 Please go to Start My Computer Control Panel then double click on Modems icon to install a new modem 2 Select D Link DFM 560EL External Modem then click Remove ...

Page 54: ...D Link DFM 560EL External Modem User s Guide 54 3 Click Yes 4 Click Close ...

Page 55: ...D Link DFM 560EL External Modem User s Guide 55 6 3 Windows 2000 1 Move your cursor as following sequence Start Settings Control Panel Then double click on the Add Remove Hardware icon 2 Click Next ...

Page 56: ...D Link DFM 560EL External Modem User s Guide 56 3 Select Uninstall Unplug a device then click Next 4 Select Uninstall a device and click Next to continue ...

Page 57: ...D Link DFM 560EL External Modem User s Guide 57 5 Select D Link DFM 560EL External Modem then click Next to continue 6 Select YES I want to uninstall this device then click Next to continue ...

Page 58: ...D Link DFM 560EL External Modem User s Guide 58 7 Click Finish to end this procedure ...

Page 59: ...D Link DFM 560EL External Modem User s Guide 59 6 4 Windows XP 1 Move your cursor as following sequence Start Settings Control Panel Click on the System icon ...

Page 60: ...D Link DFM 560EL External Modem User s Guide 60 2 Click Hardware tab and select the modem then click Device Manager ...

Page 61: ...D Link DFM 560EL External Modem User s Guide 61 3 Click Modems tab and select the modem Then double click on the D Link DFM 560EL External Modem 4 Click Driver tab then click Uninstall ...

Page 62: ...D Link DFM 560EL External Modem User s Guide 62 5 Click OK to end this procedure ...

Page 63: ...ne line z Configured the modem to Auto answer modem No connection after modem dial out z Remote modem may be not setting to answer mode if you aren t hearing a high pitch tone when remote modem answering z Perhaps poor quality or noise telephone lines try another call Data error when modem connection z Make sure your software data format is match to remote side for example 8 N 1 z Make sure the mo...

Page 64: ...e commands described below Here describes how to work in the terminal mode 8 1 Typing Commands z Use the BACKSPACE key to delete typing errors z Every command except A and must begin with the AT or at prefix and be entered by pressing the Enter key For example to execute the V command you would type ATV and press the Enter key z When you see an n replace the n with one of the letter or numeric opt...

Page 65: ...ch to on line command mode without disconnection D2 Normal DTR operations F Load Factory Configuration Profile Hn Disconnect Hang up H0 Hang up go on hook H1 Go off hook In Identification I0 Report product code I3 Report OEM defined identifier string I4 Report firmwave version Mn Speaker Control M0 Speaker is always off M1 Speaker ON until CONNECT M2 Speaker is always on M3 Speaker off during ㄅ di...

Page 66: ...l Delay The time to pause for the pause dial modifier Comma Range 0 255 Default 2 seconds S9 Carrier Detect Response Time The time a signal is detected an qualified as a carrier This timing lets your modem ignore spurious signals that are the same frequency as the carrier Higher S9 Values reduce the chance of a carrier being detected Ranges 1 255 Default 6 0 6 seconds S10 Lost Carrier To Hang Up D...

Page 67: ...material defect is incapable of correction or if D Link determines in its sole discretion that it is not practical to repair or replace the defective Hardware the price paid by the original purchaser for the defective Hardware will be refunded by D Link upon return to D Link of the defective Hardware All Hardware or part thereof that is replaced by D Link or for which the purchase price is refunde...

Page 68: ...s not packaged and shipped in strict compliance with the foregoing requirements or for which an RMA number is not visible from the outside of the package The product owner agrees to pay D Link s reasonable handling and return shipping charges for any product that is not packaged and shipped in accordance with the foregoing requirements or that is determined by D Link not to be defective or non con...

Page 69: ...e product owner may also have other rights which vary from state to state Wichtige Sicherheitshinweise 1 Bitte lesen Sie sich diese Hinweise sorgfältig durch 2 Heben Sie diese Anleitung für den spätern Gebrauch auf 3 Vor jedem Reinigen ist das Gerät vom Stromnetz zu trennen Vervenden Sie keine Flüssig oder Aerosolreiniger Am besten dient ein angefeuchtetes Tuch zur Reinigung 4 Um eine Beschädigung...

Page 70: ...16 Bei Reparaturen dürfen nur Orginalersatzteile bzw den Orginalteilen entsprechende Teile verwendet werden Der Einsatz von ungeeigneten Ersatzteilen kann eine weitere Beschädigung hervorrufen 17 Wenden Sie sich mit allen Fragen die Service und Repartur betreffen an Ihren Servicepartner Somit stellen Sie die Betriebssicherheit des Gerätes sicher 18 Zum Netzanschluß dieses Gerätes ist eine geprüfte...

Page 71: ...o nel cui caso è possibile che l utente debba assumere provvedimenti adeguati FCC Warning This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequen...

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