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D-Link DCS-8630LH User Manual
Section 4 - Troubleshooting
Troubleshooting
What do I do if my device is not working properly?
Reset the device and reinstall it. To reset your device, use a paper clip to press and hold the recessed Reset button until the
LED turns solid red.
During installation, ensure that:
• your router is connected to the Internet and has Wi-Fi enabled
• your mobile device is connected to your router Wi-Fi and has Bluetooth enabled
• your mydlink device is in range of your Wi-Fi network
Why is there a white haze when viewing in night vision mode?
When viewing in night vision mode, the IR lights on your camera may be reflecting off a nearby surface. Try repositioning
your camera to avoid glare from IR LEDs.
How can I use voice commands to control my device?
The device will work with both Amazon Alexa and the Google Assistant. For setup instructions on these services, visit the
following websites:
Alexa:
dlink.com/en/alexa
The Google Assistant:
dlink.com/en/google-assistant
