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DWR-M920

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TROUBLESHOOTING

1.  HOW DO I CONFIGURE MY DWR-M920 ROUTER OR CHECK MY WIRELESS NETWORK 

NAME (SSID) AND WIRELESS PASSWORD (WPA KEY)?

- Connect your PC to the router using an Ethernet cable.

- Or to connect wirelessly to the router select dlink-M920-2.4G-xxxx (xxxx is last 4 digits of mac address)

   from the Wi-Fi list of the device you want to connect from. When prompted for a password, use the 

  WPA key printed at the bottom of the router.

- Open a web browser and enter the router's IP address: 

http://192.168.0.1

- Log into the router using the default username

admin, 

the default password

 (as printed on the device label)

Note:

If you have changed the password and cannot remember it, you will need to reset the 

router to factory defaults.

2.  HOW DO I RESET MY DWR-M920 ROUTER TO FACTORY DEFAULT SETTINGS?

- Ensure the router is powered on. If you cannot remember your router administrator password, 

you may press and hold the reset button on the back side of the router for about 10 seconds.

Note:

in question 1 and reconfigure your router through the GUI.

3.  HOW DO I ADD A NEW WIRELESS CLIENT OR PC IF I HAVE FORGOTTEN MY 

WIRELESS NETWORK NAME (SSID) OR WIRELESS PASSWORD (WPA KEY)?

- Every PC that needs to connect to the router wirelessly, you will need to ensure you use the 

correct Wireless Network Name (SSID) and Wireless Password (WPA key).

- Use the web based user interface (as described in question 1 above) to check or choose

your wireless settings.

- Make sure you write down these settings so that you can enter them into each wirelessly 

4.  WHY AM I UNABLE TO ESTABLISH AN INTERNET CONNECTION?

- If connecting using a 4G mobile connection, make sure that you are within the network coverage

- If connecting using the WAN via ADSL/Fibre service, make sure the modem has been enabled/

SETUP AND CONFIGURATION PROBLEMS

- Once logged in, you can configure your router through the GUI.

Resetting the router to factory default will erase the current configuration. Log in as outlined

connected PC. 

of your SIM card provider, and that the service has been correctly configured.

connected and is operational, and that the service is correctly configured.

Summary of Contents for DWR-M920

Page 1: ...4G LTE ROUTER DWR M920 QUICK INSTALLATION GUIDE ...

Page 2: ...GLISH CONTENTS OF PACKAGING CONTENTS 4G LTE ROUTER DWR M920 12V 1A POWER ADAPTER ETHERNET CABLE CONNECT THE ROUTER TO YOUR PC DURING SETUP If any of these items are missing from your packaging contact your reseller ...

Page 3: ...he device label PASSWORD Note The DWR M920 Mobile Router LAN Ports are Auto MDI MDIX Therefore patch or The 4G connection can also be used as a backup WAN Once a backup is configured ADVANCED SETUP ACCESS VIA IP ADDRESS Open a browser window and enter the below IP address into the browser address field 3 Connect the power adapter to the socket on the back panel of your DWR M920 Mobile Router and p...

Page 4: ...outer for about10 seconds Note in question 1 and reconfigure your router through the GUI 3 HOW DO I ADD A NEW WIRELESS CLIENT OR PC IF I HAVE FORGOTTEN MY WIRELESS NETWORK NAME SSID OR WIRELESS PASSWORD WPA KEY Every PC that needs to connect to the router wirelessly you will need to ensure you use the correct Wireless Network Name SSID and Wireless Password WPAkey Use the web based user interface ...

Page 5: ...rica Technical Support 27 08600 35465 012 741 2000 Pakistan Technical Support 92 21 34548310 34305069 General Inquiries info pk me dlink com Tech Support support pk me dlink com Morocco Phone office 212 700 13 14 15 Email morocco me dlink com Bahrain Technical Support 973 1 3332904 Kuwait Email kuwait me dlink com TECHNICAL SUPPORT Tech Support support za dlink com D Link Middle East Dubai U A E T...

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