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Screw the antenna 
into the TNC 
Antenna Port

05

INSTALLATION

Ensure the DWR-920 /PW is powered off  before performing the steps below.

Flip the phone 
around and 
open the Battery 
Cover at the 
bottom of the 
device.

01

Plug the one 
end of the hand-
set cord into the 
handset receiver.

06

On the front of the 
device, hold the 
Red End call / Power 
key for ±5 seconds.

A loading screen will 
display to indicate 
that the phone is 
starting up.

09

Connect the charging 
point of the Power 
Adapter to the DC 
power jack on the top 
of the phone. 

Plug the power 
adapter into a 
wall outlet.

08

02

Insert the SIM 
Card as shown 
on page 1.

KEY LOCATION

OTHER IMPORTANT KEYS

+ KEY: 

Press and hold the [*] key to input a + 

   when dialling a number.

CHANGING CALL VOLUME

Press the Up / Down direction key to adjust 
the volume while on a call.

POWER ON/OFF

ON: 

On the front of the device, hold the Red 

End call / Power key for 5 seconds.

OFF: 

Hold the Red End / Power Key for 5 seconds.

Note: 

In this state, all reminders and alarms will 

still sound.

NETWORK DEPENDANT 

FEATURES

Call forwarding, call barring, call waiting and 
voice mail.

SETTINGS

1.

 You can change your language, time  

  & date, Call settings, Sound and  
  Display settings, Etc.

2. 

Edit Volume, Security.

3. 

Check your phone information.

Open the MicroSD 
card holder and insert 
the MicroSD card fl at 
into the groove.

03

Insert the Battery 
with the metal end 
on the top right. Close 
Battery Cover.

04

Note: 

The battery comes partially charged. 

You can use the device while charging.

If prompted for a PIN 
number enter the 4 digit PIN 
indicated on the larger card 
supplied with the SIM card. 
Push the left Soft Key and 
select “OK” to unlock. 

10

Plug the other end 
of the handset cord 
into the headset 
port on the left side 
of the phone.

07

Note: If the phone has no signal or shows “Mobile Network Not 
Available” when you try to dial, please phone your service provider 
to verify that your SIM is active and your area has coverage.

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FREQUENTLY ASKED QUESTIONS

MY PHONE SAYS MOBILE NETWORK NOT AVAILABLE WHEN DIALLING

1.

 If this is a new installation,  your SIM card may not be active. This could take between 24 - 48 Hrs. 

2. 

Or there is no mobile service (signal) / coverage in your area.

Check that your SIM Card has been inserted correctly (as indicated on page 1 of this user guide).

If problem persists please phone your service provider to verify that your SIM card is active and that your area has coverage.

MAKING AND ENDING A CALL

1.

 On the home screen, enter the number you want to dial and press the green Dial / Answer key.

2.

 With the handset on hook the hands free call (Loud speaker) will be initiated.

3.

 Pick up the handset receiver to switch over to handset calling.

4.

 During an active call, press the large speaker icon to enable hands free call.

5.

 To end an active call, press the red End / Power key or hang up.

PIN: xxxx

PUK: xxxx

Rubber Feet Grip

Handset Port

Battery Cover

TNC Antenna Port

Micro USB Port

Sticker with Wi-Fi & 

Bluetooth details 

DC Power Jack

M1-M4 Quick

Dial keys

Right option key

Direction key

Left option key

Redial key

Calculator

Wi-Fi key

FM radio

SMS

Dial/Answer key

Load Speaker key

End / Power key

Keypad

SIM

CARD

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