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D-Link DWA-525, User Manual

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D-Link DWA-525 User Manual Download Page 53

53

D-Link DWA-525 User Manual

Section 5 - Troubleshooting

• Make sure that the SSID on the DWA-525 desktop adapter is exactly the same as the SSID on the Access 

Point or wireless router.

• Move the DWA-525 and Access Point or Wireless router into the same room and then test the wireless 

connection.

• Disable all security settings. (WEP, MAC Address Control, AES)

• Make sure that the Radio is not locked down to a different frequency

• Turn off your Access Point and the computer with the DWA-525.  Turn on the Access Point, and then 

turn on the computer with the DWA-525.

• Refresh the DWA-525 Utility

2. I cannot connect to the access point or the wireless router.

•  Check  to  see  if  the  DWA-525  desktop  adapter  is  firmly  inserted  into  the  PCI  slot  of  your  laptop 

computer.

3.  The DWA-525 LED lights are not on.

• 

Reset the Access Point to its factory default settings and restore the DWA-525 Wireless N 150 PCI 

Desktop Adapter to the factory default settings. The default settings are listed in the Configuration section 

in this manual.

4.  I forgot my encryption key.

Summary of Contents for DWA-525

Page 1: ......

Page 2: ...Using Windows Vista 28 Windows XP Configuration Utility 30 Wireless Security 33 What is WEP 33 What is WPA 34 Configure WEP 35 Using the D Link Wireless Connection Manager 35 Configure WEP Passphrase 37 Using the Windows Vista 37 Using the Windows XP Utility 39 Configure WPA WPA2 Passphrase 41 Using the D Link Wireless Connection Manager 41 Using Windows 7 43 Using the Windows Vista 46 Using the W...

Page 3: ...tallation Guide System Requirements A desktop computer with an available PCI slot Windows 7 Windows Vista 2000 Service Pack 4 or XP Service Pack 2 or higher CD ROM Drive 300MHz processor and at least 64MB of RAM An 802 11n 802 11g or 802 11b access point for Infrastructure mode or another 802 11n 802 11g or 802 11b wireless adapter for AD Hoc mode Product Overview Package Contents ...

Page 4: ...de intrusion and protect your personal information from being exposed The D Link Wireless N 150 DWA 525 is a powerful 32 bit desktop adapter that installs quickly and easily into desktop computers Like all D Link wireless adapters the DWA 525 can be used in ad hoc mode to connect directly with other cards for peer to peer file sharing or in infrastructure mode to connect with a wireless access poi...

Page 5: ...have the ability to link to even more wireless networks Better Security with WPA WPA2 and WPS With the DWA 525 in your Desktop PC you can securely connect to a wireless network using WPA WPA2 Wi Fi Protected Access for wireless authentication as well as WPS Wi Fi Protected Setup providing you a much higher level and an easier way of security for your data and communication than has previously been...

Page 6: ...6 D Link DWA 525 User Manual Section 1 Product Overview Hardware Overview LEDs ACT Link A blinking light indicates transmission of data A steady light indicates a connection to a wireless network ...

Page 7: ... settings such as the SSID and security settings of the network s you want to connect to Remove Existing Installations If you ve installed a different manufacture s adapter or a different model D Link adapter make sure the software is uninstalled before installing the new software Some utilities may cause a conflict with the new software If you plan to use multiple adapters at different times make...

Page 8: ...ecommended to disable any wireless adapter as well as any unused Ethernet adapters From the desktop right click on the My Computer icon and select Properties Click the Hardware tab and then click Device Manager Scroll down the list and click the sign to the left of Network Adapters Right click the adapter you would like to disable and select Disable ...

Page 9: ...Installation Click Yes to disable the adapter The adapter is now disabled When disabled a red X will be displayed Disabling the adapter will not remove the drivers If you would like to use the adapter simply right click it and select Enable ...

Page 10: ...hat is 1 5 feet thick 5 meters at a 45 degree angle appears to be almost 3 feet 1 meter thick At a 2 degree angle it looks over 42 feet 14 meters thick Position devices so that the signal will travel straight through a wall or ceiling instead of at an angle for better reception 3 Building Materials make a difference A solid metal door or aluminum studs may have a negative effect on range Try to po...

Page 11: ...re from the D Link CD Turn on the computer and Insert the D Link DWA 525 Driver CD in the CD ROM drive If the CD Autorun function does not automatically start on your computer go to Start Run In the run box type D DWA525 exe where D represents the drive letter of your CD ROM drive When the autorun screen appears click Install Drivers Adapter Installation Click Install Drivers ...

Page 12: ...to continue By default setup will install to the default location C Program Files D Link DWA 525 where C represents the drive letter of your hard drive To install to a different location click Browse and specify the location Click Next Click Next Click Next Select the Program Files folder location Click Next ...

Page 13: ...l now appear If you want to manually connect to a wireless network refer to page 15 The following instructions will connect you to a wireless network using Wi Fi Protected Setup WPS Click Next Please turn off your computer and install a PCI card If the Found New Hardware Wizard appears click Cancel ...

Page 14: ... method click the virtual button as shown in the screenshot Press the WPS button on your access point or wireless router within 2 minutes to establish connectivity Push Button Configuration PBC When this screen appears you have successfully connected to your wireless network Click Next to complete your setup Click Next ...

Page 15: ... and then click Next Click the Scan button to display a list of wireless networks site survey Click on the network name SSID and click Next Enter the network name SSID manually If you enter the SSID incorrectly you will automatically be brought to the site survey page Click Scan to display the site survey page Click Next Click Next Click Next ...

Page 16: ... When this screen appears you are successfully connected to your wireless network Click Next to complete your setup Click Finish to continue If you are prompted to reboot your computer select Yes I want to restart my computer now Click Next Click Finish ...

Page 17: ...Wireless Connection Manager The D Link DWA 525 uses the Wireless Connection Manager as the management software The manager provides the user an easy interface to change any settings related to the wireless adapter Double clicking on the Wireless Connection Manager icon on your desktop will start the Configuration If you are using Windows Vista please skip to page 26 or Windows XP skip to page 28 D...

Page 18: ...the next page Rescans for available wireless networks in your area Highlight a wireless network and click the Connect button If the network is secure a pop up window will appear Enter the security information to connect refer to the Wireless Security section for more information Select a wireless network profile from the drop down menu and click Activate to connect Allow up to 30 seconds to connec...

Page 19: ...guration PBC is a virtual button in the utility that connects you to other WPS enabled devices A connection can be established by clicking on the virtual button then pushing the physical button on the access point or wireless router within 120 seconds Refer to page 14 Personal Identification Number PIN is a unique number generated randomly by the wireless adapter s utility Entering this number in ...

Page 20: ... click Next Click Next Make sure your access point or wireless router is close by Write down the number on the screen Enter this number in your access point or wireless router Please refer to the manufacture s manual for instructions Once you click Next you will have 2 minutes to enter this number in your access point or wireless router Click Next Personal Identification Number PIN ...

Page 21: ...Section 3 Configuration The adapter will try to establish connectivity to your access point or wireless router When this screen appears you have successfully established connectivity Click Finish to complete your setup Click Finish ...

Page 22: ...reated New Button Modify Click New to create a new wireless network profile refer to page 22 Click Modify to edit a current profile refer to page 23 Click Delete to remove a profile Click Activate to use a profile Allow up to 30 seconds to connect to the wireless network TheProfileDetailssectionwilldisplayinformation about the wireless network such as the network name SSID network type Infrastruct...

Page 23: ... Office Coffee Shop Enter the SSID of the wireless network Select the network type If you are connecting to a wireless router or access point select Infrastructure If you are connecting to another wireless client such as an adapter select Ad Hoc Select the type of security used Please refer to the Wireless Security section for more information Click OK to save your settings Network Type Set Securi...

Page 24: ...rom the My Wireless Networks page Profile Name SSID Enter a name for your profile e g Home Office Coffee Shop Displays the SSID of the network Displays the network type Select the type of security used Please refer to the Wireless Security section for more information Click OK to save your settings Network Type Set Security OK Button ...

Page 25: ...25 D Link DWA 525 User Manual Section 3 Configuration Support If you need help click the Support button A pane will appear to the right of the utility which will display information about the utility ...

Page 26: ...26 D Link DWA 525 User Manual Section 3 Configuration The About screen gives you information about the Firmware and Utility Versions of the DWA 525 About ...

Page 27: ...ilar to the Windows 7 utility as seen below Left click the wireless icon in your system tray lower right corner next to the time If you receive the Wireless Networks Detected bubble click on the center of the bubble to access the utility or The utility will display any available wireless networks in your area Click on a network displayed using the SSID and click the Connect button If you get a goo...

Page 28: ...s Vista utility as seen below Right click on the wireless computer icon in your system tray lower right corner next to the time Select Connect to a network If you receive the Wireless Networks Detected bubble click on the center of the bubble to access the utility or The utility will display any available wireless networks in your area Click on a network displayed using the SSID and click the Conn...

Page 29: ...rity key or passphrase that is on your router and click Connect It may take 20 30 seconds to connect to the wireless network If the connection fails please verify that the security settings are correct The key or passphrase must be exactly the same as on the wireless router ...

Page 30: ...s computer icon in your system tray lower right corner next to the time Select View Available Wireless Networks If you receive the Wireless Networks Detected bubble click on the center of the bubble to access the utility The utility will display any available wireless networks in your area Click on a network and click the Connect button Refer to the Wireless Security section for information on con...

Page 31: ...reless Connection Manager you must disable the Windows XP wireless utility Right click on the wireless computer icon in your system tray lower right corner next to the time Select View Available Wireless Networks In the Choose a Wireless Network window click Change Advanced Settings on the left side below Related Tasks ...

Page 32: ...on 3 Configuration In the Wireless Network Connection Properties window uncheck Use Windows to configure my wireless network settings and then click OK Refer to page 15 on instructions for launching the D Link Wireless Connection Manager ...

Page 33: ...er your wireless network so that it is protected as it is transmitted from one wireless device to another To gain access to a WEP network you must know the key The key is a string of characters that you create When using WEP you must determine the level of encryption The type of encryption determines the key length 128 bit encryption requires a longer key than 64 bit encryption Keys are defined by...

Page 34: ...e authentication protocol EAP WEP regulates access to a wireless network based on a computer s hardware specific MAC address which is relatively simple to be sniffed out and stolen EAP is built on a more secure public key encryption system to ensure that only authorized network users can access the network WPA PSK WPA2 PSK uses a passphrase or key to authenticate your wireless connection The key i...

Page 35: ...e clicking on the D Link icon on your desktop From the list of available wireless networks select the network you want to connect to and click Connect If the network is using WEP the screen as shown to the right will appear 2 Enter the WEP key exactly as it is on your wireless router or access point 3 Click the Show text in the password field box to see the WEP key Unchecking it will hide the key ...

Page 36: ... set the authentication to Shared Key 1 Open the Wireless Connection Manager by double clicking on the D Link icon on your desktop Click on New to create a new profile or highlight an existing profile and click Modify 2 Select WEP under Set Security Option 3 Select Shared and then select the Key Length from the drop down menu 4 Enter the WEP key exactly as it is on your wireless router or access p...

Page 37: ...int before configuring your wireless adapter If you are joining an existing network you will need to know the security key or passphrase being used 2 Highlight the wireless network SSID you would like to connect to and click Connect 1 Open the Windows Vista Wireless Utility by right clicking on the wireless computer icon in your system tray lower right corner of screen Select Connect to a network ...

Page 38: ...ecurity key or passphrase that is on your router and click Connect It may take 20 30 seconds to connect to the wireless network If the connection fails please verify that the security settings are correct The key or passphrase must be exactly the same as on the wireless router ...

Page 39: ...e configuring your wireless adapter If you are joining an existing network you will need to know the WEP key being used 2 Highlight the wireless network SSID you would like to connect to and click Connect 1 Open the Windows XP Wireless Utility by right clicking on the wireless computer icon in your system tray lower right corner of screen Select View Available Wireless Networks ...

Page 40: ...ork Connection box will appear Enter the WEP key and click Connect It may take 20 30 seconds to connect to the wireless network If the connection fails please verify that the WEP settings are correct The WEP key must be exactly the same as on the wireless router or access point ...

Page 41: ...ion Manager by double clicking on the D Link icon on your desktop 2 Highlight the wireless network SSID you would like to connect to and click Connect If the network is using WPA PSK the screen as shown to the right will appear 3 Enter the WPA PSK passphrase exactly as it is on your wireless router or access point Click the Show text in the password field box to see the passphrase Unchecking it wi...

Page 42: ...n all wireless devices 1 Open the Wireless Connection Manager by double clicking on the D Link icon on your desktop Click on New to create a new profile or highlight an existing profile and click Modify 2 Select WPA WPA2 Passphrase under Set Security Option 3 Select TKIP or AES 4 Enter the passphrase exactly as it is on your wireless router or access point 5 Click OK to connect to the network Allo...

Page 43: ... security WPA WPA2 on your wireless router or access point before configuring your wireless adapter If you are joining an existing network you will need to know the security key or passphrase being used 2 The utility will display any available wireless networks in your area 1 Click on the wireless icon in your system tray lower right corner ...

Page 44: ...e to connect to and click the Connect button If you get a good signal but cannot access the Internet check your TCP IP settings for your wireless adapter Refer to the Networking Basics section in this manual for more information 4 The following window appears while your computer tries to connect to the router ...

Page 45: ... is on your router and click Connect You can also connect by pushing the WPS button on the router It may take 20 30 seconds to connect to the wireless network If the connection fails please verify that the security settings are correct The key or passphrase must be exactly the same as on the wireless router ...

Page 46: ... point before configuring your wireless adapter If you are joining an existing network you will need to know the security key or passphrase being used 2 Highlight the wireless network SSID you would like to connect to and click Connect 1 Open the Windows Vista Wireless Utility by right clicking on the wireless computer icon in your system tray lower right corner of screen Select Connect to a netwo...

Page 47: ...ecurity key or passphrase that is on your router and click Connect It may take 20 30 seconds to connect to the wireless network If the connection fails please verify that the security settings are correct The key or passphrase must be exactly the same as on the wireless router ...

Page 48: ...nt before configuring your wireless adapter If you are joining an existing network you will need to know the WPA key being used 2 Highlight the wireless network SSID you would like to connect to and click Connect 1 Open the Windows XP Wireless Utility by right clicking on the wireless computer icon in your system tray lower right corner of screen Select View Available Wireless Networks ...

Page 49: ...n box will appear Enter the WPA PSK passphrase and click Connect It may take 20 30 seconds to connect to the wireless network If the connection fails please verify that the WPA PSK settings are correct The WPA PSK passphrase must be exactly the same as on the wireless router or access point ...

Page 50: ...elect TKIP or AES 3 Click on Advanced Config to continue 4 Next to EAP Type select EAP TLS EAP TTLS or PEAP Extensible Authentication Protocols allow devices on the network to request authentication from the RADIUS server in the network All the devices on the network must use the same EAP type when using a RADIUS server for authentication Some RADIUS servers require that the Validate Server field ...

Page 51: ...r provides solutions to problems that can occur during the installation and operation of the DWA 525 Read the following descriptions if you are having problems The examples below are illustrated in Windows XP If you have a different operating system the screenshots on your computer will look similar to the following examples Go to Start My Computer Properties ...

Page 52: ...ick the sign next to Network Adapters Right click on D Link DWA 525 Wireless N 150 PCI Desktop Adapter Select Properties to check that the drivers are installed properly Look under Device Status to check that the device is working properly Click OK to continue ...

Page 53: ...cy Turn off your Access Point and the computer with the DWA 525 Turn on the Access Point and then turn on the computer with the DWA 525 Refresh the DWA 525 Utility 2 I cannot connect to the access point or the wireless router Check to see if the DWA 525 desktop adapter is firmly inserted into the PCI slot of your laptop computer 3 The DWA 525 LED lights are not on Reset the Access Point to its fac...

Page 54: ...files from the INF and SYSTEM DRIVERS folders in the Windows directory Note Windows XP and 2000 will rename inf files that have not received WHQL certification into oem inf files e g oem1 inf 5 The computer does not recognize the DWA 525 Wireless Adapter Check that the LED indicators for the broadband modem are indicating normal activity If not there may be a problem with the broadband connection ...

Page 55: ...ients associated to it Check that the Network Connection for the wireless client is configured properly Select AP Infrastructure when connecting to an access point and select Ad Hoc mode when connecting without an access point Double click on the WLAN icon in the taskbar click on Configuration to change the settings for the wireless adapter If Security is enabled make sure that the correct encrypt...

Page 56: ...eless LANs are used increasingly in both home and office environments and public areas such as airports coffee shops and universities Innovative ways to utilize WLAN technology are helping people to work and communicate more efficiently Increased mobility and the absence of cabling and other fixed infrastructure have proven to be beneficial for many users Wireless users can use the same applicatio...

Page 57: ...ata from one point A to point B But wireless technology has restrictions as to how you can access the network You must be within the wireless network range area to be able to connect your computer There are two different types of wireless networks Wireless Local Area Network WLAN and Wireless Personal Area Network WPAN Wireless Local Area Network WLAN In a wireless local area network a device call...

Page 58: ...ones laptops speakers and other devices that operate on batteries Who uses wireless Wireless technology as become so popular in recent years that almost everyone is using it whether it s for home office business D Link has a wireless solution for it Home Gives everyone at home broadband access Surf the web check email instant message and etc Gets rid of the cables around the house Simple and easy ...

Page 59: ...e a task not knowing where to start That s why we ve put together a few setup steps and tips to help you through the process of setting up a wireless network Tips Here are a few things to keep in mind when you install a wireless network Centralize your router or Access Point Make sure you place the router access point in a centralized location within your network for the best performance Try to pl...

Page 60: ...s clients will connect to an access point or wireless router Ad Hoc Directly connecting to another computer for peer to peer communication using wireless network adapters on each computer such as two or more DWA 525 wireless network wireless desktop adapters An Infrastructure network contains an Access Point or wireless router All the wireless devices or clients will connect to the wireless router...

Page 61: ...nd press Enter This will display the IP address subnet mask and the default gateway of your adapter Windows 7 Windows Vista Users Click Start All Programs Accessories Command Prompt You may need administrative access to run this application For all additional prompt windows inquiring of running the command prompt application select Yes OK or Continue At the prompt type ipconfig and press Enter Thi...

Page 62: ... network adapter or other adapter which will be connected to your router Highlight Internet Protocol TCP IP and click Properties Click Use the following IP address and enter an IP address that is on the same subnet as your network or LAN IP address on your router Example If the router s LAN IP address is 192 168 0 1 make your IP address 192 168 0 X where X is a number between 2 and 99 Make sure th...

Page 63: ...tocol Version 4 TCP IPv4 and click Properties Click Use the following IP address and enter an IP address that is on the same subnet as your network or LAN IP address on your router or network Example If the router s LAN IP address is 192 168 0 1 make your IP address 192 168 0 X where X is a number between 2 and 99 Make sure that the number you choose is not in use on the network Set Default Gatewa...

Page 64: ...everse SMA connector Operating Temperature 0 C to 40 C Humidity 95 maximum non condensing Dimensions L x W x H 122 x 120 x 22 mm 4 8 x 4 7 x 0 9 inches Weight 0 254 lb 115g Maximum wireless signal rate derived from IEEE Standard 802 11g and 802 11n specifications Actual data throughput will vary Network conditions and environmental factors including volume of network traffic building materials and...

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