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D-Link DUB-1320, User Manual

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D-Link DUB-1320 User Manual

Appendix D - Contacting Technical Support

Contacting Technical Support

U.S. and Canadian customers can contact D-Link technical support through our web site or by phone.

Before you contact technical support, please have the following ready:

 

• Model number of the product (e.g. DUB-1320)

 

• Hardware Revision (located on the label on the adapter (e.g. rev A1))

 

• Serial Number (s/n number located on the label on the adapter). 

You can find software updates and user documentation on the D-Link website as well as frequently asked questions and 

answers to technical issues.

For.customers.within.the.United.States:

 

Phone.Support:

 

(877) 453-5465

 
 

Internet.Support:

 

http://support.dlink.com

 

For.customers.within.Canada:

 

Phone.Support:

 

(800) 361-5265

   
 

Internet.Support:

 

http://support.dlink.ca

Summary of Contents for DUB-1320

Page 1: ......

Page 2: ...arks or registered trademarks of D Link Corporation or its subsidiaries in the United States or other countries All other company or product names mentioned herein are trademarks or registered trademarks of their respective companies Copyright 2011 by D Link Systems Inc All rights reserved This publication may not be reproduced in whole or in part without prior expressed written permission from D ...

Page 3: ...reface 2 Manual Revisions 2 Trademarks 2 Product Overview 4 Package Contents 4 System Requirements 4 Features 5 Hardware Overview 6 Installation 7 Technical Specifications 8 Contacting Technical Support 9 Warranty 10 Registration 17 Table of Contents ...

Page 4: ...P3 or higher Available ExpressCard slot ExpressCard 34 or ExpressCard 54 CD ROM drive Product Overview Package Contents If any of the above items are missing please contact your reseller D Link DUB 1320 2 Port USB 3 0 ExpressCard Power Adapter CD ROM with drivers and user manual Quick Install Guide ...

Page 5: ...to a USB 3 0 external storage device faster than ever before Plug and Play Connectivity Just run the Setup CD and then insert the DUB 1320 into an available ExpressCard slot It s that simple to add 2 USB 3 0 ports to your laptop Connect all Your Peripherals Backward compatibility with USB 2 0 and USB 1 1 means that you can connect any USB device to the DUB 1320 If you need more ports you can conne...

Page 6: ...nual Section 1 Product Overview Hardware Overview 1 2 USB 3 0 Ports Connects to your USB devices 2 Power Connector Connects to the power adapter optional 3 ExpressCard Interface Slides into your laptop s ExpressCard slot 1 3 2 ...

Page 7: ...structions to install the drivers 3 Insert the DUB 1320 into your laptop s ExpressCard slot 4 If you need to connect high current USB powered devices plug the power adapter into an AC power source and connect it to the power connector on the DUB 1320 5 Turn on your computer Windows will automatically detect the DUB 1320 and install drivers for it Once Installed you may plug in your USB devices ...

Page 8: ...Requirements Windows 7 Vista XP SP3 or higher Available ExpressCard 34 or 54 slot CD ROM Drive Power External power adapter 5 V 2 5 A Maximum transfer rate based on USB 3 0 specifications Actual data throughput will vary To meet USB 3 0 transfer speeds USB 3 0 hubs cables and devices are required Using a USB 1 1 or USB 2 0 port will affect device performance Supplied Power Bus Power Only Maximum 1...

Page 9: ...oduct e g DUB 1320 Hardware Revision located on the label on the adapter e g rev A1 Serial Number s n number located on the label on the adapter You can find software updates and user documentation on the D Link website as well as frequently asked questions and answers to technical issues For customers within the United States Phone Support 877 453 5465 Internet Support http support dlink com For ...

Page 10: ... under this Limited Warranty will be at D Link s option to repair or replace the defective Hardware during the Warranty Period at no charge to the original owner or to refund the actual purchase price paid Any repair or replacement will be rendered by D Link at an Authorized D Link Service Office The replacement hardware need not be new or have an identical make model or part D Link may at its opt...

Page 11: ...licensee for the non conforming Software will be refunded by D Link provided that the non conforming Software and all copies thereof is first returned to D Link The license granted respecting any Software for which a refund is given automatically terminates Non Applicability of Warranty The Limited Warranty provided hereunder for Hardware and Software portions of D Link s products will not be appl...

Page 12: ...y product that is not packaged and shipped in accordance with the foregoing requirements or that is determined by D Link not to be defective or non conforming Submitting A Claim Canada The customer shall return the product to the original purchase point based on its return policy In case the return policy period has expired and the product is within warranty the customer shall submit a claim to D ...

Page 13: ...ing negligence misuse faultyinstallation lack of reasonable care repair or service in any way that is not contemplated in the documentation for the product or if the model or serial number has been altered tampered with defaced or removed Initial installation installation and removal of the product for repair and shipping costs Operational adjustments covered in the operating manual for the produc...

Page 14: ...RITTEN WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ANY OTHER WARRANTIES OR REMEDIES EXPRESS IMPLIED OR STATUTORY Governing Law This Limited Warranty shall be governed by the laws of the State of California Some states do not allow exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts so the foregoing limitations and exclusi...

Page 15: ...s connected Consult the dealer or an experienced radio TV technician for help FCC Caution Any changes or modifications not expressly approved by the grantee of this device could void the user s authority to operate the equipment This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device ...

Page 16: ...erference that may cause undesired operation IMPORTANT NOTE Radiation Exposure Statement This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment This equipment should be installed and operated with minimum distance 20cm between the radiator your body This device has been designed to operate with an antenna having a maximum gain of 2 dB Antenna having a h...

Page 17: ...dix F Registration Version 1 0 April 28 2011 Product registration is entirely voluntary and failure to complete or return this form will not diminish your warranty rights Registration Register your product online at registration dlink com ...

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