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D-Link DUB-1312, User Manual

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D-Link DUB-1312 User Manual

Section 3 - Troubleshooting

Linux 2.6.x

To verify if the DUB-1312 driver is properly installed: 

•  Load the DUB-1312 module by the following command:  

 

   [root@localhost template]# modprobe usbnet

 

   [root@localhost template]# insmod DUB-13X2.ko

•  List the loaded modules with the specified pattern “DUB_13X2”:   

  

    [root@localhost template]# lsmod | grep DUB_13X2

 

    

 

Then you should get a reply similar to the following lines:  

  DUB_13X2

 

 

DUB_13X2      22667  0

 

 

Usbnet            25214 1 DUB_13X2

If you have a problem installing the D-Link DUB-1312 USB driver, please contact D-Link Technical Support.

Summary of Contents for DUB-1312

Page 1: ...Version 1 0 August 12 2013 DUB 1312 User Manual USB 3 0 Gigabit Ethernet Adapter ...

Page 2: ... release for Revision A1 Trademarks D Link and the D Link logo are trademarks or registered trademarks of D Link Corporation or its subsidiaries in the United States or other countries All other company or product names mentioned herein are trademarks or registered trademarks of their respective companies Copyright 2013 by D Link Corporation All rights reserved This publication may not be reproduc...

Page 3: ...tures 3 Hardware Overview 4 Software Installation 5 Windows 8 and 7 5 Windows Vista 7 Windows XP 8 Table of Contents Mac OS X 11 Linux 2 6 14 13 Connecting the Adapter to a Network 15 Completing the Installation 16 Troubleshooting 17 Technical Specifications 20 Contacting Technical Support 21 Warranty 22 Registration 28 ...

Page 4: ...ion Guide Package Contents Minimum Requirements System Requirements Computer with the following Microsoft Windows 8 7 Vista XP SP 3 Linux or Mac OS X 10 6 Pentium 2 0 GHz or higher with a minimum of 32MB RAM Available USB port USB 3 0 required for Gigabit speeds CD ROM drive If any of the above items are missing or damaged please contact your reseller ...

Page 5: ... standard the DUB 1312 can extend the transfer speeds of USB Fast Ethernet adapters to true one Gbps connectivity Power is provided directly by the USB port eliminating the need for an external power adapter The DUB 1312 supports USB energy saving suspend and resume functions in order to minimize power consumption This is especially useful for laptop and notebook users Network congestion may affec...

Page 6: ...it Ethernet standards and IEEE 802 3 Ethernet standards Plug and Play installation operating system dependent Auto 10 100 1000 Mbps speed detection Supports half and full duplex at 10 Mbps half full duplex at 100 Mbps and half full duplex at 1 Gbps Built in RJ 45 connector Auto negotiation to the highest available speed Two LED indicators Connection Speed Link ACT Driver support Microsoft Windows ...

Page 7: ...1 Product Overview Hardware Overview ID COMPONENT DESCRIPTION 1 Ethernet Port Plug an Ethernet cable from a switch or router into this port 2 USB Connector Plug this connector into a USB port on your PC use USB 3 0 for best performance 1 2 ...

Page 8: ... If the user interface does not start up go to the Autorun folder in your PC s CD drive and open Autorun exe manually Although the following screen shots are from a computer with Windows 7 screens will be similar if you are using Windows 8 Insert the installation CD into your CD drive and the DUB 1312 menu screen will appear Click Install to begin the DUB 1312 driver installation The InstallShield...

Page 9: ...e into an available USB port on your PC Within a few seconds Windows will detect a new device and install the device driver software automatically When the driver installation is complete you will see a message that says Device driver software installed successfully Proceed to Connecting the Adapter to a Network on page 15 ...

Page 10: ...dingWHQL status you must accept unsigned driver installation in order to continue Windows Vista x64 users should disable WHQL checking in order to install the driver Note TheDUB 1312userinterfacemaydifferinappearancefordifferentregions When the InstallShield Wizard is complete plug the DUB 1312 s USB cable into an available USB port on your PC Within a few seconds Windows will detect a new device ...

Page 11: ...lly signed certification If you see a warning message you must accept the unsigned driver installation in order to continue Windows XP x64 users should disable WHQL checking in order to install the driver Note TheDUB 1312userinterfacemaydifferinappearancefordifferentregions Windows XP Plug the DUB 1312 s USB cable into an available USB port on your PC Within a few seconds Windows will detect a new...

Page 12: ...DUB 1312 User Manual Section 2 Installation Click Install the software automatically and click Next to continue The Found New Hardware Wizard window will open Select Yes this time only and click Next to continue ...

Page 13: ...10 D Link DUB 1312 User Manual Section 2 Installation When the device driver installation is complete proceed to Connecting the Adapter to a Network on page 15 ...

Page 14: ...ouble click DUB 13X2_v1 4 0 pkg Click Continue Although the following screen shots were taken from Mac OS X 10 6 the steps are similar using other versions of OS X Your operating system should be version 10 6 or above Mac OS X Click Install to perform a standard installation If you wish to change the drive where the installation will take place click Change Install Location ...

Page 15: ... that you must restart your computer once the installationhasbeencompleted ClickContinueInstallationtoproceed The computer will then restart itself after the installation is complete Proceed to Connecting the Adapter to a Network on page 15 If you clicked Change Install Location you will see the Select a Destination screen Select a Destination Volume then click Continue ...

Page 16: ... Driver folder from the CD to your temporary directory 3 Go to the Linux Driver folder in your temporary directory and execute the following command to compile the driver root localhost template tar xf DRIVER_SOURCE_PACKAGE tar bz2 4 The driver source files should be extracted under the current directory Execute this command to compile the driver root localhost template make 5 If the compilation i...

Page 17: ... the driver directory and execute the following commands root localhost template modprobe usbnet root localhost template insmod DUB 13X2 ko If you wish to unmount the driver execute the following command root localhost anywhere rmmod DUB 13X2 Proceed to Connecting the Adapter to a Network on page 15 ...

Page 18: ...he Ethernet port on the DUB 1312 2 Attach the other end of the Ethernet cable to your network switch or router Note If your switch or router has ports with gigabit capability make sure you use one of these ports to achieve maximum data transfer speeds Connecting the Adapter to a Network ...

Page 19: ...sent and will flash green when data is being transmitted or received If both LEDs are unlit there may be a problem with the physical connection Check the connection and cables between the DUB 1312 and your switch or router Also verify that your network switch or router is powered on Completing the Installation Number Indication Status Description 1 Connection Speed Solid 1 Gbps connection present ...

Page 20: ...he cable is right Why isn t my DUB 1312 achieving one Gbps speed 1 Gbps 1 000 Mbps is the theoretical maximum speed of the gigabit Ethernet standard and actual speeds may vary Gigabit connectivity is dependent on a number of factors and just one weak link in your network can reduce data speeds If you are not achieving gigabit speeds you should check the following Ensure that the DUB 1312 is plugge...

Page 21: ...o search for ControlPanel Open the Control Panel and choose the System and Security group Next click on the Device Manager link under System Expand the Network Adapters heading by clicking on the plus sign next to Network Adapters Right click on the My Computer icon and select Properties The D Link USB DUB 1312 should appear with a green and gold network adapter symbol Note If the D Link USB DUB 1...

Page 22: ...ost template modprobe usbnet root localhost template insmod DUB 13X2 ko List the loaded modules with the specified pattern DUB_13X2 root localhost template lsmod grep DUB_13X2 Then you should get a reply similar to the following lines DUB_13X2 DUB_13X2 22667 0 Usbnet 25214 1 DUB_13X2 If you have a problem installing the D Link DUB 1312 USB driver please contact D Link Technical Support ...

Page 23: ...cification Version 1 0 OHCI Open Host Controller Interface EHCI Enhanced Host Controller Interface IEEE 802 3 Ethernet IEEE 802 3u 100BASE T TX and T4 compatible Supports suspended mode and remote wake up Supports full and half duplex in fast Ethernet mode PORTS CONNECTORS USB Type A RJ 45 10 100 1000 Mbps DIAGNOSTIC LEDS Connection Speed Link ACT POWER Bus powered 0 5 A 5 V DC DIMENSIONS W X D X ...

Page 24: ...DUB 1312 Hardware Revision located on the label on the bottom of the adapter e g rev A1 Serial Number s n located on the label on the bottom of the adapter You can find software updates and user documentation on the D Link website as well as frequently asked questions and answers to technical issues For customers within the United States Phone Support 877 453 5465 Internet Support http support dli...

Page 25: ...Link s option to repair or replace the defective Hardware during the Warranty Period at no charge to the original owner or to refund the actual purchase price paid Any repair or replacement will be rendered by D Link at an Authorized D Link Service Office The replacement hardware need not be new or have an identical make model or part D Link may at its option replace the defective Hardware or any ...

Page 26: ...ng Software will be refunded by D Link provided that the non conforming Software and all copies thereof is first returned to D Link The license granted respecting any Software for which a refund is given automatically terminates Non Applicability of Warranty The Limited Warranty provided hereunder for Hardware and Software portions of D Link s products will not be applied to and does not cover any...

Page 27: ...5N 5S2 Canada D Link will not be held responsible for any packages that are lost in transit to D Link The repaired or replaced packages will be shipped to the customer via Purolator Canada or any common carrier selected by D Link Return shipping charges shall be prepaid by D Link if you use an address in Canada otherwise we will ship the product to you freight collect Expedited shipping is availab...

Page 28: ...OSS OF GOODWILL LOSS OF REVENUE OR PROFIT WORK STOPPAGE COMPUTER FAILURE OR MALFUNCTION FAILURE OF OTHER EQUIPMENT OR COMPUTER PROGRAMS TO WHICH D LINK S PRODUCT IS CONNECTED WITH LOSS OF INFORMATION OR DATA CONTAINED IN STORED ON OR INTEGRATED WITH ANY PRODUCT RETURNED TO D LINK FOR WARRANTY SERVICE RESULTING FROM THE USE OF THE PRODUCT RELATING TO WARRANTY SERVICE OR ARISING OUT OF ANY BREACH OF...

Page 29: ...installed and used in accordance with the instructions may cause harmful interference to radio communication However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interferenc...

Page 30: ...icable to products purchased outside the United States please contact the corresponding local D Link office Industry Canada Statement This device complies with RSS 210 of the Industry Canada Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesir...

Page 31: ... DUB 1312 User Manual Appendix D Registration Version 1 0 August 12 2013 Product registration is entirely voluntary and failure to complete or return this form will not diminish your warranty rights Registration ...

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