manualshive.com logo in svg

D-Link DSL-2320B - 24 Mbps DSL Modem, User Manual, Page: 60 / 63

Share
Download
D-Link DSL-2320B - 24 Mbps DSL Modem User Manual Download Page 60

60

D-Link DSL-30B ADSL+ Ethernet/USB Modem User Manual

Appendix B - Contacting Technical Support

Contacting Technical Support

U.S. and Canadian customers can contact D-Link technical support through our web site or by phone.

Before you contact technical support, please have the following ready:

 

• Model number of the product (e.g. DSL-30B)

 

• Hardware Revision (located on the label on the bottom of the modem (e.g. rev A1))

 

• Serial Number (s/n number located on the label on the bottom of the modem). 

You can find software updates and user documentation on the D-Link website as well as frequently asked questions 
and answers to technical issues.

For customers within the United States:

 

Phone Support:

 

(877) 453-5465

(877) 45-DLINK

 

Internet Support:

 

http://support.dlink.com

 

For customers within Canada:

 

Phone Support:

 

(800) 361-565

 
 

Internet Support:

 

http://support.dlink.com

 

Summary of Contents for DSL-2320B - 24 Mbps DSL Modem

Page 1: ......

Page 2: ...em 16 Home 17 Wizard 17 ATM PVC Configuration 17 WAN 23 LAN 29 Logout 30 Advanced Setup 31 ADSL 31 ADSL Settings 32 ADSL Tone Settings 33 SNMP 34 Bridge Filters 35 MAC Filtering Setup 35 Parental Cont...

Page 3: ...er Manual Table of Contents ATM 52 ADSL 53 ADSL BER Test 54 Troubleshooting 56 Networking Basics 58 Check your IP address 58 Check your MAC address 58 Statically Assign an IP address 59 Contacting Tec...

Page 4: ...the one included with the DSL 2320B will cause damage and void the warranty for this product Important Safety Instructions Place your modem on a flat surface close to the cables in a location with suf...

Page 5: ...chronize with the DSL provider Internet LED A solid green light indicates that the modem has an IP address and is connected to the Internet A red light indicates that the modem does not have an IP add...

Page 6: ...ces such as computers switches and hubs ON OFF Press this button to turn the unit on or off Reset Pressing the Reset button restores the modem to its original factory default settings Power Receptor R...

Page 7: ...1 phone cable Note See connections on the installation diagram Connect the PC to the Modem To use the Ethernet connection connect the Ethernet cable from the computer directly to the modem Connect one...

Page 8: ...a wall outlet or power strip Then turn on and boot up your PC and any LAN devices such as hubs or switches and any computers connected to them If your LAN has more than one computer you can attach one...

Page 9: ...D Link DSL 2320B ADSL2 Ethernet USB Modem User Manual Section 3 Installation Diagram Installation Diagram...

Page 10: ...ing the setup using the ethernet port on the modem skip this section and proceed to Configuring your Computer The following are general steps may vary for each computer to complete the USB driver inst...

Page 11: ...ws you to select how you want the wizard to find the driver on your computer The default selection is set to search for a suitable driver for my device recommended To contunue click Next Next you can...

Page 12: ...nd click on the Browse button to specify the CD ROM drive of your computer To driver is located in the folder named D Link_WHQL_ USB_Driver The file name is usbdslur inf Click Open to proceed with the...

Page 13: ...User Manual Section 5 USB Installation This next screen shows the device and the driver to be installed Click Next to proceed with the installation The last screen confirms that the installation is c...

Page 14: ...ws 2000 operating system If you are using Windows XP please proceed to page 15 1 In the Windows taskbar click on the Start button and point to Settings Control Panel Network and Dial up Connections in...

Page 15: ...in the IP address field and Subnet Mask field 11 Click on OK twice to save your changes and then close the Control Panel Windows XP 1 In the Windows taskbar click on the Start button then go to Contro...

Page 16: ...user interface 3 Enter your user name and password and then click OK to display the user interface Note There are three account types each requiring a different username and password The user account...

Page 17: ...setup and DNS configuration The next sections explain the setup for each Wizard This section will explain how to quickly configure the modem if your only intention is to access the Internet ATM PVC Co...

Page 18: ...18 D Link DSL 2320B ADSL2 Ethernet USB Modem User Manual Section 7 Home If you uncheck the DSL Auto connect box the resulting screen is seen below Enter the VPI VCI as indicated by your ISP...

Page 19: ...ing is the Connection Type screen where you select the type of network protocol and encapsulation mode over the ATM PVC that your ISP has instructed you to use Connection types include PPPoA PPPoE and...

Page 20: ...20 D Link DSL 2320B ADSL2 Ethernet USB Modem User Manual Section 7 Home The Enable Bridge Service checkbox is selected by default with the bridge service name in the box Click on Next to continue...

Page 21: ...21 D Link DSL 2320B ADSL2 Ethernet USB Modem User Manual Section 7 Home The next screen displays the LAN IP address and subnet mask Make any necessary changes and click on Next...

Page 22: ...e After all of the WAN configurations are done the WAN Setup Summary screen displays all WAN settings that you have made Check that the settings are correct before clicking on the Save Reboot button C...

Page 23: ...ck on the Add button if you want to add a new connection for the WAN interface and to proceed to the ATM PVC Configuration screen as seen here The ATM PVC Configuration screen allows you to configure...

Page 24: ...available during the connection time It is commonly used for uncompressed audio and video information such as videoconferencing interactive audio telephony audio video distribution e g television dis...

Page 25: ...25 D Link DSL 2320B ADSL2 Ethernet USB Modem User Manual Section 7 Home This screen shows the types of network protocols and encapsulation modes PPP over ATM PPPoA PPP over Ethernet PPPoE Bridging...

Page 26: ...imeout timer is included PPP IP extension Used by some ISP s Check with your ISP to see if it is required Keep alive Keeps you connected to your ISP even when no activity is present for a certain peri...

Page 27: ...27 D Link DSL 2320B ADSL2 Ethernet USB Modem User Manual Section 7 Home When satisfied with the settings click on the Apply button...

Page 28: ...on 7 Home After you apply the configurations it will return to the WAN Setup screen showing the new configurations Select the Finish button to save the changes and reboot the modem This is the DSL Mod...

Page 29: ...configure the DSL Modem IP address and Subnet Mask for the LAN interface The Save button only saves the LAN configuration data but does not apply the configurations Select the Save Reboot button to sa...

Page 30: ...Ethernet USB Modem User Manual Section 7 Home Logout To log out of the modem s user interface at any time during the setup click on the Logout button A confirmation screen will appear confirming that...

Page 31: ...e specific configurations to your modem such as creating a SNMP etc consider going through this advanced setup for a more comprehensive configuration ADSL The ADSL settings page contains modulation an...

Page 32: ...n 8 Advanced Setup ADSL Settings The test mode can be selected from the ADSL Advanced Settings page Test modes include normal reverb medley no retrain and L3 After you make your selection click on App...

Page 33: ...band of ADSL is split into 256 separate tones each spaced 4 3125 kHz apart Each tone carries separate data so the modem operates as if 256 separate modems were running in parallel The tone range is fr...

Page 34: ...tatus and performance of the modem as well as make configuration changes It enables a management station to configure monitor and receive trap messages from network devices that are configured for SNM...

Page 35: ...rward or block traffic by MAC address You can change the policy or add settings to the MAC filtering table using the MAC Filtering Setup screen Bridge Filters MAC Filtering Setup If you click Change P...

Page 36: ...Filtering Setup screen The Add MAC Filter screen should then appear Select a ProtocolType enter the Destination and Source MAC address the necessary Frame Direction and WAN interface bridge mode only...

Page 37: ...to access the Internet Parental Control Time of Day Restrictions Click Add to set up the restrictions After you click you Add you will see theTime of Day Restriction Add screen Enter the MAC address o...

Page 38: ...unctions such as save reboot backup update settings and restore default settings Firmware Allows you to upgrade your modem with new available firmware versions Test Allows you to view test information...

Page 39: ...n enable disable certain services from passing through your modem Services that can be enabled disabled on the LAN WAN are FTP HTTP ICMP SNMP Telnet and TFTP FTP HTTP ICMP SNMP Telnet TFTP File Transf...

Page 40: ...the Add button then select Enabled to enable Access Control Mode Enter the IP address of the management station permitted to access the local configuration and click Apply This will return you to the...

Page 41: ...ronize your time with a time server on the Internet To set the modem s time click on the automatically synchronize with Internet time servers checkbox Addional time settings will appear below the chec...

Page 42: ...nformation that has been logged Note When you click on the View System Log button the System Log screen is located under the Status section see screen on right To return to the previous screen to conf...

Page 43: ...l and Mode If the selected mode is Remote or Both events will be sent to a specified IP address and UDP port of a remote system log server If the selected mode is Local or Both events will be recorded...

Page 44: ...accessed again later This feature is useful if you have changed the configuration on the modem but would like to revert to a previous configuration Save and Reboot The Save Reboot button when clicked...

Page 45: ...k on Update Settings The modem will restore settings and reboot to activate the restored settings Restore Default Settings Restore Default Settings will delete all current settings and restore the mod...

Page 46: ...es new software for this modem follow these steps to perform an upgrade 1 Obtain an updated software image file firmware from your ISP 2 Enter the path of the image file location or click the Browse b...

Page 47: ...he results will show test results of three connections Connection to your local network Connection to your DSL service provider Connection to your Internet service provider There are three buttons at...

Page 48: ...The status section allows you to view general and status information for your modem s connection Device Info The Device Info page shows details of the modem such as the version of the software bootloa...

Page 49: ...previously set up in the Home section There is an extra Status column used for connection status information displaying either ADSL Link Down or ADSL Link Up Route Info The Route Info section display...

Page 50: ...r Manual Section 10 Status Log This is the same screen as seen in the Remotelog section under tools LAN The LAN section shows received and transmitted packet information for the Ethernet interface Cli...

Page 51: ...ADSL2 Ethernet USB Modem User Manual Section 10 Status WAN The WAN section shows received and transmitted packet information for the WAN connections that you have set up Click on Reset Statistics to r...

Page 52: ...L 2320B ADSL2 Ethernet USB Modem User Manual Section 10 Status The ATM section displays statistical values for your ATM interface as well as for AAL5 and AAL5 VCC Click on Reset Statistics to reset th...

Page 53: ...53 D Link DSL 2320B ADSL2 Ethernet USB Modem User Manual Section 10 Status Information contained in the ADSL screen is useful for troubleshooting and diagnosing connection problems ADSL...

Page 54: ...ADSL BERTest button at the bottom of the ADSL Statistics page the following pop up screen will appear allowing you to set the tested time and to begin the test Click Start to begin the test When you...

Page 55: ...rnet USB Modem User Manual Section 10 Status When the test is complete the following window will display the test results showing the test time total transferred bits total error bits and error ratio...

Page 56: ...Your computer must be on the same IP subnet to connect to the web based utility Make sure you have an updated Java enabled web browser We recommend the following Internet Explorer 6 0 or higher Netsca...

Page 57: ...of your D Link modem in the address bar This should open the login page for your the web management If you still cannot access the configuration unplug the power to the modem for 10 seconds and plug b...

Page 58: ...lt gateway of your adapter If the address is 0 0 0 0 check your device installation security settings and the settings on your modem Some firewall software programs may block a DHCP request on newly i...

Page 59: ...t Properties Step 3 Highlight Internet Protocol TCP IP and click Properties Step 4 Click Use the following IP address and enter an IP address that is on the same subnet as your network or the LAN IP a...

Page 60: ...g DSL 2320B Hardware Revision located on the label on the bottom of the modem e g rev A1 Serial Number s n number located on the label on the bottom of the modem You can find software updates and use...

Page 61: ...by D Link in writing the replacement Software is provided only to the original licensee and is subject to the terms and conditions of the license granted by D Link for the Software Replacement Softwa...

Page 62: ...TH LOSS OF INFORMATION OR DATA CONTAINED IN STORED ON OR INTEGRATED WITH ANY PRODUCT RETURNED TO D LINK FOR WARRANTY SERVICE RESULTING FROM THE USE OF THE PRODUCT RELATING TO WARRANTY SERVICE OR ARISI...

Page 63: ...SL2 Ethernet USB Modem User Manual Appendix D Registration Version 1 2 May 14 2007 Product registration is entirely voluntary and failure to complete or return this form will not diminish your warrant...

Reviews:

No comments