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10

Troubleshooting

If you are unable to connect or establish a session with the DPG-2000W.

Verify the SSID of the wireless adapter matches the SSID of the DPG-2000W
displayed on the banner page on boot up.

Ensure the computer’s wireless network adapter is set for Infrastructure mode.

If the DPG-2000W’s default encryption settings were modified, verify that the
computer is using the same encryption settings.

Try disconnecting power to the unit and then reconnecting it.

Some DHCP-enabled wireless network adapters may take a while to obtain
a valid OS-assigned IP address. To verify whether a valid IP address has
been assigned:

In Windows 2000 and XP, go to Start > Programs > Accessories > Command
Prompt and at the command prompt type in ipconfig and hit enter.

In Windows 98SE and Me, go to Start > Run and type in winipcfg and click
ok.

Make sure the wireless network adapter connecting to the DPG-2000W does
not show an IP address of 0.0.0.0. If so, try releasing the IP address and then
renewing it. If the IP address remains 0.0.0.0, it may be necessary to assign
your wireless network adapter a static IP address. Please check with your
network administrator to assign the appropriate wireless settings.

With certain brands of 802.11g cards, it might take a bit longer to  link with
the DPG-2000W than with other brands of wireless cards. The reason for
this is that the drivers and features set of each brand might cause the link up
time between the DPG-2000W and the computer to take longer. Retry
establishing a session with the DPG-2000W using the PSM.

For more troubleshooting information, please refer to the Technical Manual on
the CD-ROM.

Summary of Contents for DPG-2000W - AirPlus G Wireless Presentation...

Page 1: ...a 1 0 or above or Opera 6 05 or above Projector or Monitor with VGA connector and VGA cable DPG 2000W This product contains software for use with Windows XP 2000 Me and 98SE Wireless Presentation Gate...

Page 2: ...in unlit While waiting for a connection the LED blinks amber rapidly A solid green light indicates a connection with a PC has been established Antenna Connector The 802 11g antenna attaches here Proje...

Page 3: ...he External Power Supply Attach the external power adapter to the power connector located on the rear panel andplugthepoweradaptertoanACpower outlet Attach the 802 11g Antenna Attach the 802 11g anten...

Page 4: ...he adapter with the following settings Infrastructure mode The SSID displayed on the DPG 2000W banner page Wireless Utility Configuration When the DPG 2000W is connected to a monitor or projector and...

Page 5: ...lick Next to begin the software installation The PSM software can be installed on your computer or run directly from the CD ROM To install the Presentation Session Manager software on your system foll...

Page 6: ...6 Installing the Presentation Session Manager PSM Software continued Click Next to proceed with the Typical install Click Next to use the default destination folder...

Page 7: ...7 Click Next to use the default program folder Click Finish to complete the installation Installing the Presentation Session Manager PSM Software continued...

Page 8: ...ftware Click OK to proceed Before Starting the Presentation Session Manager your system must have a valid IP address If you installed the PSM software on your computer Go to Start Programs D Link Air...

Page 9: ...window must remain open but can be minimized Click to Establish a Session Click OK You should now be connected to the DPG 2000W To install the administration software and for additional installation a...

Page 10: ...prompt type in ipconfig and hit enter In Windows 98SE and Me go to Start Run and type in winipcfg and click ok Make sure the wireless network adapter connecting to the DPG 2000W does not show an IP a...

Page 11: ...11 Notes...

Page 12: ...ian customers can contact D Link Technical Support through our website or by phone Tech Support for customers within the United States D Link Technical Support over the Telephone 877 453 5465 24 hours...

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