Ques tion 1. How do I reset the router to the factory
default settings?
You can res tore the factory default settings via the hardware
RESET
button
located on the back side of the router.
1. Use a small paperclip to activate the button; insert it into the hole (with the
device turned on), push, and hold for 10 seconds.
2. Release the button and wait until the router is rebooted (about a minute
or two).
Then access the web-based interface (see the
Default Settings
section of the
present document) and configure all needed settings.
Ques tion 2. What can I do if my router is not working
correctly?
Below are some s teps applicable to the mos t common issues.
1. Check the LEDs on the top panel of the router. The following LEDs should be
solid or blinking blue :
POWER, INTERNET, LAN
(corresponding to the LAN
ports of the router to which devices from the router's local area network are
connected),
2.4GHz WLAN
and
5GHz WLAN
(if the 2.4GHz or 5GHz wireless
network correspondingly is ON and in use).
2. Make sure that all cables are connected properly.
3. Power off the router for 20 seconds, then power it on again.
Ques tion 3. Why am I unable to connect to the Internet?
Contact your ISP to make sure that the relevant service is available and that you
use correct connection settings.
TROUBLESHOOTING
