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D-Link DHP-601AV User Manual

Appendix C - Warranty

Limited Software Warranty:

D-Link warrants that the software portion of the product (“Software”) will substantially conform to D-Link’s then current functional specifications 

for the Software, as set forth in the applicable documentation, from the date of original retail purchase of the Software for a period of ninety (90) 

days (“Software Warranty Period”), provided that the Software is properly installed on approved hardware and operated as contemplated in its 

documentation. D-Link further warrants that, during the Software Warranty Period, the magnetic media on which D-Link delivers the Software will 

be free of physical defects. The customer’s sole and exclusive remedy and the entire liability of D-Link and its suppliers under this Limited Warranty 

will be, at D-Link’s option, to replace the non-conforming Software (or defective media) with software that substantially conforms to D-Link’s 

functional specifications for the Software or to refund the portion of the actual purchase price paid that is attributable to the Software. Except as 

otherwise agreed by DLink in writing, the replacement Software is provided only to the original licensee, and is subject to the terms and conditions 

of the license granted by D-Link for the Software. Replacement Software will be warranted for the remainder of the original Warranty Period and is 

subject to the same limitations and exclusions. If a material non-conformance is incapable of correction, or if D-Link determines in its sole discretion 

that it is not practical to replace the non-conforming Software, the price paid by the original licensee for the non-conforming Software will be 

refunded by D-Link; provided that the non-conforming Software (and all copies thereof) is first returned to D-Link. The license granted respecting 

any Software for which a refund is given automatically terminates.

Non-Applicability of Warranty:

The Limited Warranty provided hereunder for Hardware and Software portions of D-Link’s products will not be applied to and does not cover any 

refurbished product and any product purchased through the inventory clearance or liquidation sale or other sales in which D-Link, the sellers, or 

the liquidators expressly disclaim their warranty obligation pertaining to the product and in that case, the product is being sold “As-Is” without 

any warranty whatsoever including, without limitation, the Limited Warranty as described herein, notwithstanding anything stated herein to the 

contrary.

Submitting A Claim:

 The customer shall return the product to the original purchase point based on its return policy. In case the return policy period has expired and 

the product is within warranty, the customer shall submit a claim to D-Link as outlined below:

• The customer must submit with the product as part of the claim a written description of the Hardware defect or Software 

nonconformance in sufficient detail to allow D-Link to confirm the same, along with proof of purchase of the product (such as a 

copy of the dated purchase invoice for the product) if the product is not registered.

•  The customer must obtain a Case ID Number from D-Link Technical Support (USA 1-877-453-5465 or Canada 1-800-361-5265), who 

will attempt to assist the customer in resolving any suspected defects with the product. If the product is considered defective, the 

customer must obtain a Return Material Authorization (“RMA”) number by completing the RMA form. Enter the assigned Case ID 

Number at https://rma.dlink.com/ (USA only) or https://rma.dlink.ca (Canada only).

Summary of Contents for DHP-601AV

Page 1: ...DHP 601AV User Manual PowerLine AV2 600 Gigabit Starter Kit Version 1 0 07 17 2013 ...

Page 2: ...istered trademarks of D Link Corporation or its subsidiaries in the United States or other countries All other company or product names mentioned herein are trademarks or registered trademarks of their respective companies Copyright 2013 by D Link Systems Inc All rights reserved This publication may not be reproduced in whole or in part without prior expressed written permission from D Link System...

Page 3: ...ntents 4 Minimum Requirements 4 Introduction 5 Features 5 Hardware Overview 6 LEDs 6 Connection 7 Hardware Installation 8 Push Button Security 11 PowerLine Installation Considerations 13 Safety 14 Troubleshooting 15 Technical Specifications 16 Contacting Technical Support 17 Warranty 18 Registration 23 Table of Contents ...

Page 4: ...k Install Guide If any of the above items are missing please contact your reseller Minimum Requirements Product Overview Package Contents Network Requirements Windows 7 Vista or XP with Service Pack 3 Ethernet Network Interface 10 100 1000 Mbps PC with 1 5GHz Processor Router with Internet Connection An available electrical outlet ...

Page 5: ...this product For best results plug the adapter directly into a wall outlet Maximum throughput based on theoretical transmission PHY rate Actual data throughput will vary Network conditions and environmental factors including volume of traffic and network overhead may lower actual data throughput rate Interference from devices that emit electrical noise such as vacuum cleaners and hair dryers may a...

Page 6: ...s in Power Saving Mode Off The device is not receiving electrical power 2 PowerLine LED Solid The device is connected to a PowerLine network Off The link is not established with another PowerLine device The color indicates the PowerLine link rate Green The PowerLine link rate is best Amber The PowerLine link rate is better Red The PowerLine link rate is good 3 Ethernet LED Solid Green The Ethernet...

Page 7: ... such as a router computer video game console network storage device or a media player 2 Simple Connect Button Reset Button Press and hold the button for two seconds to secure your network Refer to Push Button Security on page 11 for more information Hold the button for 10 seconds to reset the device back to the factory default settings 2 1 ...

Page 8: ...ect the performance of this device Avoid using the PowerLine adapters in an electrical outlet that is located near an appliance that uses a lot of power such as a washer dryer refrigerator microwave hair dryer or air conditioning unit If you are having connection problems plug in both adapters within the same room to determine whether your home s electrical wiring is contributing to the issue The ...

Page 9: ... the other PowerLine adapter DHP 600AV DHP 600AV 4 To secure your network press the Simple Connect button for two seconds on one of the adapters The Power LED will start to blink Then within two minutes press the Simple Connect button on the other adapter for two seconds Once the Power LEDs stop blinking verify that the PowerLine LEDs on both adapters are lit as in Step 3 This indicates that your ...

Page 10: ...erify that the Ethernet LED is lit Your hardware installation is complete Power Saving Mode The DHP 600AV will automatically go into Power Saving Mode when there is no activity for five minutes The Power LED will blink intermittently while the device is in Power Saving Mode Note D Link PowerLine devices can not be configured while in Power Saving Mode ...

Page 11: ...le Connect button for 10 seconds to reset to the default value 2 First Adapter Press the Simple Connect button of the first adapter for no more than three seconds The Power LED will start blinking after you release the button The adapter will create a private randomly generated encryption key that each PowerLine AV2 600 Gigabit Adapter will use 3 Second Adapter Within two minutes of pushing the Si...

Page 12: ...ll start blinking after you release the button Then press theSimpleConnect button of any adapter in your existing PowerLine network for no more than three seconds The Power LED will start blinking after you release the button Note Both Simple Connect buttons must be pressed within two minutes AfterperformingtheabovePushButtonSecuritySetupsteps yourPowerLinenetworkwillbesecurelyconfiguredusingthesa...

Page 13: ...s Doing this might prevent your devices from working correctly or may reduce network performance 3 Avoid plugging your PowerLine devices into electrical outlets that are located near appliances that use a lot of power such as washers dryers and refrigerators Doing this could prevent the adapter from working correctly or may negatively impact network performance 4 Verify that your PowerLine devices...

Page 14: ... location and avoid placing them in humid environments 3 Do not submerge the devices in liquid or attempt to clean them with liquids or solvents To clean the devices disconnect from the power outlet and use a damp towel 4 Keep the devices out of direct sunlight 5 Do not cover or block the vents on the devices 6 Make sure that the devices have adequate room for ventilation 7 Avoid placing the devic...

Page 15: ...der to determine whether your home s electrical outlets are suitable The adapters PowerLine LED will light up when a connection is established If I m having problems with configuration If you are having problems configuring the network with two or more PowerLine adapters make sure you reset all the devices and start the configuration process again If you get an error message during configuration m...

Page 16: ... non condensing Storage 5 95 non condensing Dimensions 3 44 x 2 44 x 1 18 inches 87 4 x 62 2 x 30 mm Weight 0 20 lbs 90 grams Certifications CE FCC UL CE LVD Maximum throughput based on theoretical transmission PHY rate Actual data throughput will vary Network conditions and environmental factors including volume of traffic and network overhead may lower actual data throughput rate Interference fr...

Page 17: ...DHP 600AV Hardware Revision located on the label on the bottom of the box e g rev A1 Serial Number s n number located on the label on the bottom of the box You can find software updates and user documentation on the D Link website as well as frequently asked questions and answers to technical issues For customers within the United States Phone Support 877 453 5465 Internet Support http support dli...

Page 18: ...uppliers under this Limited Warranty will be at D Link s option to repair or replace the defective Hardware during the Warranty Period at no charge to the original owner or to refund the actual purchase price paid Any repair or replacement will be rendered by D Link at an Authorized D Link Service Office The replacement hardware need not be new or have an identical make model or part D Link may at...

Page 19: ...tware will be refunded by D Link provided that the non conforming Software and all copies thereof is first returned to D Link The license granted respecting any Software for which a refund is given automatically terminates Non Applicability of Warranty The Limited Warranty provided hereunder for Hardware and Software portions of D Link s products will not be applied to and does not cover any refur...

Page 20: ...5N 5S2 Canada D Link will not be held responsible for any packages that are lost in transit to D Link The repaired or replaced packages will be shipped to the customer via Purolator Canada or any common carrier selected by D Link Return shipping charges shall be prepaid by D Link if you use an address in Canada otherwise we will ship the product to you freight collect Expedited shipping is availab...

Page 21: ...AGES FOR LOSS OF GOODWILL LOSS OF REVENUE OR PROFIT WORK STOPPAGE COMPUTER FAILURE OR MALFUNCTION FAILURE OF OTHER EQUIPMENT OR COMPUTER PROGRAMS TO WHICH D LINK S PRODUCT IS CONNECTED WITH LOSS OF INFORMATION OR DATA CONTAINED IN STORED ON OR INTEGRATED WITH ANY PRODUCT RETURNED TO D LINK FOR WARRANTY SERVICE RESULTING FROM THE USE OF THE PRODUCT RELATING TO WARRANTY SERVICE OR ARISING OUT OF ANY...

Page 22: ...les These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communication However there is no guarantee that interference will not occur in a particular installati...

Page 23: ...ndix D Registration Version 1 0 July 17 2013 Product registration is entirely voluntary and failure to complete or return this form will not diminish your warranty rights Registration Register your product online at registration dlink com ...

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