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D-Link DHP-303 - PowerLine HD EN Starter, User Manual

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D-Link DHP-303 - PowerLine HD EN Starter User Manual Download Page 21

Section  - Troubleshooting

Troubleshooting

• 

DHP-302 Powerline HD utility does not start correctly:

 

Reinstall the utility.

• 

DHP-302 Powerline HD utility does not detect the PowerLine HD Ethernet Adapter:

 

Please make sure your Powerline HD Ethernet Adapter is correctly plugged and connected to the computer or network 
device.

• 

I can’t configure any parameter of the PowerLine HD Ethernet Adapter, an error is shown when I try to configure 
it:

 

Please make sure you have not unplugged the PowerLine HD Ethernet Adapter while configuring it.

• 

I changed the connection cable to another Ethernet adapter and now the utility does not work correctly:

 

Please restart the utility each time you disconnect the connection cable.

• I’m having a lot of problems configuring my network:
 

If you are having many problems configuring the network with two or more PowerLine HD Ethernet Adapter, please 
make a reset to all of the Ethernet adapters, reset the utility and start configuring the adapter again.

 

D-Link DHP-30 User Manual                                                           

1

D-Link DHP-30

Summary of Contents for DHP-303 - PowerLine HD EN Starter

Page 1: ......

Page 2: ...ures 4 Hardware Overview 5 LEDs 5 Connection 6 Hardware Installation 7 Push Button Security 8 Using the Setup Wizard 11 Configuration 13 Setup 15 Security 17 Application QoS 18 Advanced QoS 19 Reset 20 Troubleshooting 21 Technical Specifications 22 Contacting Technical Support 23 Warranty 24 Registration 29 Table of Contents ...

Page 3: ... HD Ethernet Adapter CAT5 Ethernet Cable CD ROM with Software and Manual Quick Installation Guide System Requirements Windows Vista XP with Service Pack 2 or 2000 with Service Pack 4 PC with 233MHz Processor 64MB Memory Ethernet Adapter 100MBit s Product Overview Package Contents ...

Page 4: ...hare Internet connections printers transfer files play games and more This kit can be used to network two computers with a 10 100Base T adapter through powerlines Features Provides Ethernet to Powerline Connection Fast Data Transfer Rate of Up to 200Mbps One 10 100 Ethernet port Plug Play Easy Installation Easy to use Management Software Configurable QoS for video streaming VoIP and Gaming Firmwar...

Page 5: ...etected another Powerline device on the network Green LED Power Line speed 20Mbps non master unit Amber LED Power Line speed 20Mbps or 6Mbps non master unit Red LED Power Line speed 6Mbps or link is down non master unit Ethernet LED A solid light indicates a connection on the Ethernet port The LED blinks during data transmission AP LED A solid light indicates that the device is the master unit in ...

Page 6: ... Manual Section 1 Product Overview Hardware Overview Connection Ethernet Port Connect CAT5 Ethernet cable to the DHP 302 Ethernet port Push Button Security Press to secure your network Refer to page 8 for more information ...

Page 7: ...hen the green LED Power Indicator on the DHP 302 is illuminated Connect the Ethernet Cable Connect the included Ethernet cable to the network cable connector located on the DHP 302 and attach the other end of the Ethernet cable to the network or PC Network Connectivity is confirmed when the green LED Indicator on the DHP 302 located left of the Power LED is illuminated ...

Page 8: ...ource device such as a Media Center PC There must be only one security key master AP in the network The adapters memorize their security settings even after power is removed from the units The security settings of any adapter can be cleared by pressing the button until its AP LED is off This will reset the unit back to the factory default settings 3 First Adapter Wait until the AP LED stops flashi...

Page 9: ... Adapter Press the button until its AP LED starts flashing and continue to the new adapter 6 New Adapter Press and hold the button in the new adapter until the AP LED starts flashing First Adapter New Adapter Press and hold the button Press and hold the button ...

Page 10: ... and its Throughput LED will indicate the link quality 8 First Adapter After registering the new adapter the AP LED of the first adapter remains on and its Throughput LED will indicate the link quality Note When adding more adapters repeat steps 5 to 8 At the end of this process only one adapter should have the AP LED on New Adapter First Adapter ...

Page 11: ... 302 CD into your CD ROM drive If the CD Autorun function does not automatically start on your computer click Start Run In the Run command box type D DHP302 exe where D represents the drive letter of your CD ROM If it does start proceed to the next screen Click on Install Utility Using the Setup Wizard Click Next The InstallShield Wizard will begin the DHP 302 software installation ...

Page 12: ...12 D Link DHP 302 User Manual Section 2 Installation Click Next Click Finish ...

Page 13: ...ity icon The utility provides you with the option of setting your own unique Network ID and the ability to prioritize traffic passing through the network The color of text on the Device Name Network ID MAC and Location columns represent the status of powerline network Green text Powerline network is encrypted with a non default Network ID Red text Powerline network is encrypted with the default Ne...

Page 14: ...rline network is encrypted with the default Network ID DHP 302 Follow the steps below to encrypt the network with a non default Network ID Single click on the nodes that you want to change Once all the nodes you want to encrypt with a non default Network ID click the Security page Change to different Network ID Press Save Settings ...

Page 15: ...me Show name of devices that have been discovered Default is Device 1 Device 2 etc Max 16 characters 0 9 A Z case sensitive ie Living room Bedroom etc Network ID Powerline Network Name The default ID is DHP 302 Max 10 characters 0 9 A Z case sensitive MAC MAC Address of detected node Location Local or Remote nodes Setup ...

Page 16: ...n Suitable for SD video stream connection One circle Good powerline connection Suitable for data and internet activity connection Scan Scan the powerline network for PLC nodes Check the AutoScan box to scan the network periodically Note Network ID can be changed to prevent unauthorized access to your powerline network Make sure the Network ID of the devices within your powerline network are the sa...

Page 17: ...ng to save your configuration Security Device Name Show name of devices that have been discovered Default is Device 1 Device 2 etc Max 16 characters 0 9 A Z case sensitive ie Living room Bedroom etc Network ID Powerline Network Name Default is DHP 302 Max 10 characters 0 9 A Z case sensitive Use Default button Select to reset the Network ID to the default value DHP 302 ...

Page 18: ... of traffic are assigned the same priority Multimedia applications use UDP User Datagram Protocol for data transfer while database applications use TCP Transmission Control Protocol for data transfer Application QoS Select an application from the drop down menu of predefined QoS rules to apply QoS automatically Click the Save Settings button to apply your settings Application QoS ...

Page 19: ...e Select the traffic type UDP or TCP to have priority 802 1p use prioritization bits in Layer 2 frames Port Input the port number to have priority Priority Input port priority from 1 to 6 The highest priority is 6 and the lowest is 1 Note Rule 1 has priority over Rule 2 ...

Page 20: ... factory default value When the master unit is in stand by mode the throughput LED will blink red intermittently With the power saving mode enabled and the ethernet link activity being down for 15 minutes the DHP 302 will automatically go into stand by mode System Power Saving Reset D Link DHP 30 User Manual 0 ...

Page 21: ... shown when I try to configure it Please make sure you have not unplugged the PowerLine HD Ethernet Adapter while configuring it I changed the connection cable to another Ethernet adapter and now the utility does not work correctly Please restart the utility each time you disconnect the connection cable I m having a lot of problems configuring my network If you are having many problems configuring...

Page 22: ...Technical Specifications Network Port 10 100 Ethernet port EMC FCC Part 15 Class B CE Class B AC Input 110 240VAC Operation Temperature 0 C 40 C Storage Temperature 10 C 70 C Humidity Operation 10 90 RH Storage 5 90 RH Technical Specifications ...

Page 23: ... 302 Hardware Revision located on the label on the bottom of the router e g rev A1 Serial Number s n number located on the label on the bottom of the router You can find software updates and user documentation on the D Link website as well as frequently asked questions and answers to technical issues For customers within the United States Phone Support 877 453 5465 Internet Support http support dl...

Page 24: ... to repair or replace the defective Hardware during the Warranty Period at no charge to the original owner or to refund the actual purchase price paid Any repair or replacement will be rendered by D Link at an Authorized D Link Service Office The replacement hardware need not be new or have an identical make model or part D Link may at its option replace the defective Hardware or any part thereof ...

Page 25: ...see for the non conforming Software will be refunded by D Link provided that the non conforming Software and all copies thereof is first returned to D Link The license granted respecting any Software for which a refund is given automatically terminates Non Applicability of Warranty The Limited Warranty provided hereunder for Hardware and Software portions of D Link s products will not be applied t...

Page 26: ... return shipping charges for any product that is not packaged and shipped in accordance with the foregoing requirements or that is determined by D Link not to be defective or non conforming What Is Not Covered The Limited Warranty provided herein by D Link does not cover Products that in D Link s judgment have been subjected to abuse accident alteration modification tampering negligence misuse fau...

Page 27: ...E SOLE REMEDY FOR A BREACH OF THE FOREGOING LIMITED WARRANTY IS REPAIR REPLACEMENT OR REFUND OF THE DEFECTIVE OR NONCONFORMING PRODUCT THE MAXIMUM LIABILITY OF D LINK UNDER THIS WARRANTY IS LIMITED TO THE PURCHASE PRICE OF THE PRODUCT COVERED BY THE WARRANTY THE FOREGOING EXPRESS WRITTEN WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ANY OTHER WARRANTIES OR REMEDIES EXPRESS IMPLIED OR ST...

Page 28: ...tructions may cause harmful interference to radio communication However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Re...

Page 29: ...k DHP 302 User Manual Appendix D Registration Version 1 0 July 11 2008 Product registration is entirely voluntary and failure to complete or return this form will not diminish your warranty rights Registration ...

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