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D-Link DCS-934L User Manual

Section 3 - mydlink Portal

mydlink™

The DCS-934L is a mydlink-enabled camera, which means you can register your camera with a mydlink account. This will allow

you to use mydlink Cloud Services, which include free access to the mydlink portal website.

After you register your DCS-934L, you will be able to remotely access your camera from the

www.mydlink.com

website. When

you log in to your mydlink account and select your camera from the device list, you will see a Live Video screen similar to the

one shown below:

• Windows does not have Java installed by default. Download it from

http://www.java.com

• In Mac OS X 10.7.x, Java applets are disabled by default. Click

Finder

Applications

Utilities

Java Preferences

and check the

Enable applet plug-in and Web Start applications

option.

• The ActiveX® controls in IE will install automatically if needed. We suggest that you make sure that

you have enabled the related options in

Tools

Internet Options

Security

Custom Level

Summary of Contents for DCS-934L

Page 1: ...Version 1 0 February 24 2015 User Manual DCS 934L Cloud Camera Day Night Wi Fi Network Camera ...

Page 2: ...as our services and websites develop and change Refer to the www mydlink com for the most current information Manual Revision Trademarks D Link and the D Link logo are trademarks or registered trademarks of D Link All other third party marks mentioned herein may be trademarks of their respective owners 2015 by D Link All Rights Reserved Revision Date Description 1 0 February 24 2015 Revision A1 wi...

Page 3: ...in a wet environment If the product gets wet see the appropriate section in your troubleshooting guide Operate the product only from the type of external power source indicated on the electrical ratings label If you are not sure of the type of power source required consult your local power company Use only the power adapter that came with the product Using another adapter not recommended by the ma...

Page 4: ...duct is not a toy Do not allow children to play with it The product is designed for Indoor Use Only The product should not be used in a location where it could become wet Ensure the product is fixed securely otherwise it may fall and cause injury This product is NOT intended to replace proper supervision of children You must check your child s activity regularly as this product will not alert pare...

Page 5: ...up 15 Camera Setup Wizard 18 Windows Users 18 Mac Users 19 Manual Installation 20 WPS Push Button Setup 21 Mounting the Camera 22 mydlink 23 What is mydlink 24 mydlink Apps 24 Configuration 25 Accessing the Web Configuration Utility 25 Live Video 26 Setup 26 Internet Connection Setup Wizard 27 Network Setup 29 Wireless Setup 31 Dynamic DNS 32 Image Setup 33 Video 34 Audio 35 Motion Detection 36 So...

Page 6: ... 48 Configuring the DCS 934L without mydlink 49 Wireless Security 55 What is WEP 55 What is WPA 56 Troubleshooting 57 Networking Basics 59 Check your IP address 59 Statically Assign an IP Address 60 Technical Specifications 62 Contacting Technical Support 64 Warranty 65 Registration 72 ...

Page 7: ...ng please contact your reseller Note UsingapowersupplywithadifferentvoltagethantheoneincludedwithyourDCS 934Lwillcausedamageandvoidthewarrantyforthisproduct Product Overview Package Contents DCS 934L Day Night Wi Fi Network Camera Ethernet Cable Power Adapter Wall Mount Kit Quick Install Guide ...

Page 8: ...or above and at least 128MB RAM Windows 8 7 Vista or Mac OS X 10 6 or higher Web Browser Internet Explorer 7 or higher Firefox Safari 6 or higher Chrome Windows Users MakesureyouhavethelatestversionofJavainstalledandenabled Visit www java com to download the latest version Network Device and Service A router D Link Cloud Router is recommended An Internet connection An e mail account required to cr...

Page 9: ...hthebuilt ininfrared LEDs which allow for night time viewing of up to 5 meters enabling round the clock monitoring of a home or small office Instant Anywhere Access With mydlink Cloud Service Enhanced with mydlink support the DCS 934L makes it easier and more convenient for you to look after your family and home or office environment With a mydlink service enabled camera you can stay connected to ...

Page 10: ... windows Sound level detection Send notifications and snapshots to your e mail address Ease Of Use Wireless 802 11n g b connection lets you install the camera anywhere WPS support for easy wireless connection UPnP DDNS support mydlink Functionality mydlink enabled so you can check on your camera anytime anywhere View and manage your camera through the mydlink website Supports the mydlink Lite and ...

Page 11: ...11 D Link DCS 934L User Manual Section 1 Product Overview Hardware Overview Front View Camera Lens Microphone Camera Stand Light Sensor IR LEDs ...

Page 12: ...12 D Link DCS 934L User Manual Section 1 Product Overview Rear View Power Receptor Ethernet Port Reset Button WPS LED WPS Button Power Link LED ...

Page 13: ...a Refer to Camera Setup Wizard on page 18 Manual Hardware Installation This section shows you how to manually set up your camera however in order to use the mydlink features of your camera you should still run the Camera Setup Wizard Refer to Manual Installation on page 20 Note Ifyouexperienceissuesregisteringthisdevicewithyourmydlinkaccount orIfyoupurchasedanopenboxorresoldunit perform a hard res...

Page 14: ...ree angle appears to be almost 3 feet 1 meter thick At a 2 degree angle it looks over 46 feet about 14 meters thick Position your devices so that the signal will travel straight through a wall or ceiling instead of at an angle for better reception 3 Building Materials make a difference A solid metal door or aluminum studs may weaken the wireless signal Try to position your access points wireless r...

Page 15: ...fer you can skip to Manual Installation on page 20 To learn more about mydlink refer to What is mydlink on page 24 Connect the Power Cable and Ethernet Cable Step 1 Attach the power supply to the power receptor located on the back of the DCS 934L and connect it to a wall outlet or power strip Power is confirmed when the Power LED is lit Step 2 If using an Ethernet connection connect the included E...

Page 16: ...et open a web browser e g Internet Explorer Chrome Firefox or Safari and go to http www mydlink com Sign in to your mydlink account Step 4 The mydlink page will automatically check for new devices Once mydlink detects your camera a notice will appear that says Zero Configuration at the bottom of the screen Click the notification to continue ...

Page 17: ...ation is required If you are interested in learning about advanced configuration of your camera you can skip to Configuration on page 25 Note If you notice a white haze when viewing in night vision mode the night vision light on the camera may be reflecting off a nearby surface Try repositioning and aiming the camera Step 5 A confirmation request will appear with a summary of the configuration det...

Page 18: ...to configuring your camera and registering it with your mydlink account Click Start to begin If you do not have a D Link Cloud Router you can use anyWindows or Mac computer to go through the SetupWizard which will guide you through the installation process First you must download the SetupWizard from http www mydlink com support Windows Users Setup Wizard Note If you experience issues registering ...

Page 19: ...ide you step by step through the installation process from connecting your hardware to configuring your camera and registering it with your mydlink account Click Start to begin Open the SetupWizard file and launch the application Note If you experience issues registering this device with your mydlink account perform a hard reset by pressing and holding the reset button on the device for 10 seconds...

Page 20: ...Attach the power supply to the power receptor located on the back of the DCS 934L and connect it to a wall outlet or power strip Power is confirmed when the Power LED is lit Configure Your Camera Step 3 Refer to Configuration on page 25 for instructions on how to configure your camera Step 2 If using an Ethernet connection connect the included Ethernet cable to the Ethernet port on the back of the...

Page 21: ...een button to activate the WPS feature Step 3 Allow up to one minute to configure The DCS 934L will automatically create a wireless connection to your router While connecting the green LED will flash and your camera will reboot WPS Button If your router supportsWi Fi Protected Setup WPS the easiest way to create a secure wireless connection is by using theWPS Button on the back of the camera In ge...

Page 22: ...esuretoalignthebasecovernotchwiththemounting base for future removal Afterwards reattach the camera head onto the mounting base Step 4 Position the mounting base over the holes that you drilled and align the mounting base holes with the holes in the wall Use the supplied screws to attach the mounting base to the surface of the wall Step 3 Dependingonthematerialofthewallorceiling usea6mmdrillbittod...

Page 23: ...hen you log in to your mydlink account and select your camera from the device list you will see a Live Video screen similar to the one shown below Windows does not have Java installed by default Download it from http www java com In Mac OS X 10 7 x Java applets are disabled by default Click Finder Applications Utilities Java Preferences and check the Enable applet plug in andWeb Start applications...

Page 24: ...phone or tablet mydlink Apps mydlink Lite App Free Search for mydlink lite to download and install the app on your smartphone or tablet when connected to the Internet You can also find the app by scanning the QR code below with a QR code scan app mydlink App Paid Tablet Only Search for the word mydlink to download and install the app on your tablet when connected to the Internet You can also find ...

Page 25: ... 192 168 0 20 If the camera is connected to a router or network a different IP address may have been assigned MakesurethatyouhavethelatestversionofJavainstalledonyourcomputertoensureproper operation when viewing the video in Java mode The Java application can be downloaded at no cost from http www java com When you connect to the home page of your camera you will be prompted to download ActiveX If...

Page 26: ... mode to view video Note Make sure your selection here is consistent with your selection for View Mode Refer to Video on page 34 Setup Youmaychoosetoconfigureyourcamera snetworksettingsbyusingtheInternetConnection Setup Wizard that includes step by step instructions Refer to Internet Connection Setup Wizard on page 27 Otherwise you can manually configure your camera s network settings using the Ma...

Page 27: ...s option selected your DHCP server will automatically assign dynamic IP settings to your camera Static IP Address allows you to manually assign your network settings for the camera Note Input the DNS information if you have assigned a Static IP Address for your camera PPPoE can be selected if your camera is directly connected to the Internet through a DSL modem You must enter a User ID and Passwor...

Page 28: ...vents triggered captured and scheduled occur at the right time Click Next to continue This page displays a summary of your settings Click Apply to save and activate your settings Click Back if you need to change your settings If you have a Dynamic DNS account and would like the camera to update your IP address automatically enable DDNS and enter your host information Click Next to continue ...

Page 29: ...smissions If you are using a PPPoE connection click to enable it and enter the User ID and Password for your PPPoE account You can get this information from your Internet service provider ISP Enter the IP addresses for Primary and Secondary domain name servers if you wish to use them The IP addresses can be obtained from your ISP You may configure a Second HTTP port that will allow you to connect ...

Page 30: ...evices on a LAN local area network Bonjour is Apple s version of Zero configuration networking known as Zeroconf Note This software comes built in with Apple s OS X and iOS It can be installed on computers running Microsoft Windows Enter the name to identify this camera on Bonjour Click Save Settings to save your settings Bonjour Bonjour Name ...

Page 31: ...er or access point Use Ad Hoc if you are wirelessly connecting to your PC without a wireless router or access point Click this to scan for available wireless networks to connect to You will then be able to select a wireless network from a list of available networks For security there are three choices None WEP and WPA PSK WPA2 PSK Select the encryption method that is being used by your wireless de...

Page 32: ...your DDNS account Enter the number of hours to wait before updating the DDNS server if the public IP address has not yet changed Click Save Settings to save your settings Enable Server Address Host Name User Name Password Timeout Dynamic DNS DDNS Dynamic Domain Name System allows you to access your camera using a domain name instead of an IP address To do this you will need to have an account with...

Page 33: ...e down both Flip Image and Mirror should be checked Select a number from the drop down menu to adjust the brightness level Selectanumberfromthedrop downmenutoadjustthecontrastlevel Adjusting this setting will alter the color intensity Select a number from the drop down menu to adjust the saturation level Click Save Settings to save your settings Enable Anti Flicker Flip Image Mirror Brightness Con...

Page 34: ...dth Select the desired FPS frames per second or select Auto Higher settings will provide smoother video but will require more network bandwidth Select one of five levels of image quality Very High High Medium Low and Lowest Select the mode for viewing the camera image Select Image for viewing still images ActiveX for viewing video with Internet Explorer or Java for using other web browsers Note Yo...

Page 35: ... wait a few seconds for the camera to adjust the audio after making changes Audio Settings Volume Settings Click to enable or disable the camera audio feed Enabling audio settings will allow you to hear the audio from the camera s microphone Adjust the camera s microphone volume using the drop down menu Click Save Settings to save your settings ...

Page 36: ...ection should be active You can set the schedule to Always or you can create a schedule by selecting the days and entering a time period when motion detection should be enabled Specifies the measurable difference between two sequential images that would indicate motion Enter a value between 0 and 100 A higher number makes it easier for motion to be detected Use your mouse to click on the blocks re...

Page 37: ... of your camera You can schedule times when sound detection should be active You can set the schedule to Always or you can create a schedule by selecting the days and entering a time period when sound detection should be enabled Select the volume level in decibels that must be exceeded for the camera to determine whether a loud sound was detected or not Please be aware that the volume numbers are ...

Page 38: ... example if you want to use Gmail by SSL TLS for e mail notification you can follow these steps Step 1 Enter smtp gmail com in the SMTP Server Address field Step 2 Change the SMTP Server Port number from 25 to 465 Step 3 Enter your gmail E mail Address in Sender E mail Address Step 4 Enter the destination E mail Address in Receiver E mail Address Step 5 Enter the User Name required to access the S...

Page 39: ...ame immediately to send a snapshot as soon as motion or sound is detected If you click E mail attached with 6 frames the e mail will include snapshots before and after the detected event The Frame interval time specifies the number of seconds between each snapshot Enter a number to set the period of time in seconds between snapshot e mails If Always is selected e mails will be sent continuously ac...

Page 40: ...outer protected by a firewall Check to enable this option allowing snapshots to be uploaded to the FTP server using the settings entered above Choosing Always will continuously upload snapshots to the FTP server beginning right away Choosing Schedule will allow you to select a schedule for when to start and stop the uploading of snapshots Select Motion Sound Detection if you would like to upload s...

Page 41: ...ix will create new snapshots each time by adding the date and time after the base file name you enter You can also choose to use the Create subfolder by option to organize your snapshots in different folders based on the time interval you select Selecting Sequence Number Suffix Up to will create new snapshots each time by adding a number after the base file name up to the number you specify This w...

Page 42: ...he drop down menu that is closest to the location of your camera If your region uses Daylight Saving Time DST you can click to enable DST here Select the offset number of hours from the drop down menu Select the start and end dates and times for DST If Synchronize NTP Server is disabled you can set the date and time manually Or you can simply click the Copy Your Computer s Time Settings button to ...

Page 43: ...mera will use day mode When it gets dark the camera will switch to night mode You can use the Light Sensor Sensitivity drop down menu to determine how sensitive the camera s light sensor will be and how quickly your camera will respond to changes in ambient light Manual The camera will only switch between day and night mode when requested to through the Live Video interface on the mydlink website ...

Page 44: ...cify a name for your camera Select Normal to enable the LEDs on the device or select Off if you prefer to disable the LEDs for a more discreet installation Select Enable to enable user access or Disable to allow only the administrator account to access the camera Select Enable to allow access to the current camera snapshot using the web address shown Create access to your camera s video for a new ...

Page 45: ...e Restore To Factory Default Reboot The Device You may save your current camera configuration as a file on your computer by clicking Save Configuration Locate a pre saved configuration by clicking Choose File and then restore the pre defined settings to your camera by clicking Restore Configuration from File You may reset your camera and restore the factory settings by clicking Restore Factory Def...

Page 46: ...n click on the link to go to the D Link Support page and check for the latest firmware versions available Toupgradeyourfirmware firstdownloadandsavethelatestfirmwareversionfromtheD Link Support page to your local hard drive After you locate the file on your local hard drive by using the Browse button you can click Upload to start the firmware upgrade ...

Page 47: ...47 D Link DCS 934L User Manual Section 4 Configuration Status Device Info This screen will display current information about your camera and its network and wireless status ...

Page 48: ...r Manual Section 4 Configuration Active User This page displays a list of the camera s current active users It includes user information like the User Name IP address and the Time that each user started accessing the camera ...

Page 49: ...in your Local Area Network LAN until the router is configured to allow remote viewing of the camera over the Internet Components Needed 1 DCS 934L Day Night Wi Fi Network Camera 1 Ethernet Cable A Wired or Wireless router such as the D Link DIR 655 Wireless Router Ethernet based PC for system configuration Setting up the DCS 934L for Use Behind a Router Installing a DCS 934L network camera on your...

Page 50: ...PC running Internet Explorer on your LAN Click on the Setup button at the top of the screen and then select Network Setup to learn about port settings Instructions for this step continue on the next page 2 View the Network Camera Using Your Internet Explorer Web Browser 1 Assign a Local IP Address to Your Camera Follow the steps in the Quick Install Guide to configure the DCS 934L The camera will ...

Page 51: ...n The Setup Network Setup page displays the port settings for your camera If necessary these ports can be changed if they are already in use by other devices e g in a multiple camera environment Note The HTTP port is required to be opened for the DCS 934L ...

Page 52: ...ed WANIPaddress Dynamicmeansthatyourrouter sWANIPaddresscanchangefromtime to time depending on your ISP A dynamicWAN IP address identifies your router on the public network and allows it to access the Internet To find out what your router sWAN IP address is go to the status menu on your router and locate the WAN information for your router Status Device Info in the example shown on the next page T...

Page 53: ...s The ports normally used by the DCS 934L are blocked from access over the Internet Therefore these ports need to be made accessible over the Internet This is accomplished using the Virtual Server function on the DIR 655 router The Virtual Server ports used by the camera must be opened through the router for remote access to your camera Virtual Server is accessed by clicking on the Advanced tab of...

Page 54: ...s accordingly If your ISP does not pass traffic on port 80 you will need to change the port the camera uses from 80 to something else such as 800 Not all routers are the same so refer to your router s user manual for specific instructions on how to open ports Enter valid ports in the Virtual Server list for your router Make sure you check the box next to the camera name on the Virtual Server List ...

Page 55: ... is transmitted from one wireless device to another To gain access to a WEP network you must know the key The key is a string of characters that you create When using WEP you must determine the level of encryption The type of encryption determines the key length 128 bit encryption requires a longer key than 64 bit encryption Keys are defined by entering in a string in HEX hexadecimal using charact...

Page 56: ...ption Standard instead of TKIP User authentication which is generally missing in WEP through the extensible authentication protocol EAP WEP regulates access to a wireless network based on a computer s hardware specific MAC address which is relatively simple to be sniffed out and stolen EAP is built on a more secure public key encryption system to ensure that only authorized network users can acces...

Page 57: ...r supply is correctly connected If the camera is functioning normally the LED may have been disabled Refer to LED Control under Admin on page 44 to learn how to enable the LED 3 Why is the camera s network connection unreliable There might be a problem with the network cable To confirm that the cables are working PING the address of a known device on the network If the cabling is okay and your net...

Page 58: ...ocate the network camera into a more shaded area as soon as possible Prolonged exposure to bright lights will damage the CMOS sensor in your camera 7 The camera is producing noisy images How can I solve the problem The video images may be noisy if the network camera is placed in a very low light environment 8 The images appear to be of poor quality How can I improve the image quality Make sure tha...

Page 59: ... the Windowskey and R together Type cmd in the box and click OK At the prompt type ipconfig and press Enter This will display the IP address subnet mask and default gateway of your adapter Windows 7 Vista Users Click Start type cmd in the search box and then click OK At the prompt type ipconfig and press Enter This will display the IP address subnet mask and default gateway of your adapter If the ...

Page 60: ... Internet Protocol Version 4 TCP IPv4 and click Properties Click Use the following IP address and enter an IP address that is on the same subnet as your network or LAN IP address on your router or network Example Iftherouter sLANIPaddressis192 168 0 1 makeyourIPaddress192 168 0 X where X is a number between 2 and 99 Make sure that the number you choose is not in use on the network Set Default Gate...

Page 61: ...our network Highlight Internet Protocol Version 4 TCP IPv4 and click Properties Click Use the following IP address and enter an IP address that is on the same subnet as your network or LAN IP address on your router or network Example If the router s LAN IP address is 192 168 0 1 make your IP address 192 168 0 X where X is a number between 2 and 99 Make sure that the number you choose is not in use...

Page 62: ...PPPoE UPnP Port Forwarding LLTD BUILT IN NETWORK INTERFACE 10 100BASE TX Fast Ethernet 802 11g n WLAN WIRELESS CONNECTIVITY 802 11g n Wireless with WEP WPA WPA2 Security WIRELESS TRANSMIT OUTPUT POWER 16 dbm for 11b 12 dbm for 11g 12 dbm for 11n typical SDRAM 32 MB FLASH MEMORY 4 MB VIDEO CODECS MJPEG JPEG for Still Images VIDEO FEATURES Adjustable Image Size and Quality Time Stamp and Text Overla...

Page 63: ...witching Power Adapter DIMENSIONS Camera Only 2 36 x 1 26 x 3 76 60 x 32 15 x 95 75 mm Camera Including the Base 3 15 x 3 15 x 4 96 80 x 80 x 126 mm WEIGHT Camera Only 2 04 oz 57 8 g Camera Including the Base 3 24 oz 91 8 g MAX POWER CONSUMPTION 2 84 W OPERATING TEMPERATURE 32 F to 104 F 0 C to 40 C STORAGE TEMPERATURE 4 F to 158 F 20 C to 70 C HUMIDITY 20 80 RH Non condensing EMISSION EMI SAFETY ...

Page 64: ...rdware Revision located on the label on the bottom of the Network Camera e g rev A1 Serial Number s n number located on the label on the bottom of the Network Camera You can find software updates and user documentation on the D Link website as well as frequently asked questions and answers to technical issues For customers within the United States Phone Support 877 453 5465 Internet Support http s...

Page 65: ...er this Limited Warranty will be at D Link s option to repair or replace the defective Hardware during the Warranty Period at no charge to the original owner or to refund the actual purchase price paid Any repair or replacement will be rendered by D Link at an Authorized D Link Service Office The replacement hardware need not be new or have an identical make model or part D Link may at its option ...

Page 66: ...oftware and all copies thereof is first returned to D Link The license granted respecting any Software for which a refund is given automatically terminates Non Applicability of Warranty The Limited Warranty provided hereunder for D Link s products will not be applied to and does not cover any products obtained through a special or unique pricing agreement if such agreement provides for warranty te...

Page 67: ...ped in accordance with the foregoing requirements or that is determined by D Link not to be defective or non conforming Submitting A Claim Canada The customer shall return the product to the original purchase point based on its return policy In case the return policy period has expired and the product is within warranty the customer shall submit a claim to D Link as outlined below Customers need t...

Page 68: ...ce misuse faultyinstallation lack of reasonable care repair or service in any way that is not contemplated in the documentation for the product or if the model or serial number has been altered tampered with defaced or removed Initial installation installation and removal of the product for repair and shipping costs Operational adjustments covered in the operating manual for the product and normal...

Page 69: ...THE PURCHASE PRICE OFTHE PRODUCT COVERED BYTHEWARRANTY THE FOREGOING EXPRESS WRITTEN WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ANY OTHER WARRANTIES OR REMEDIES EXPRESS IMPLIED OR STATUTORY Governing Law This Limited Warranty shall be governed by the laws of the State of California Some states do not allow exclusion or limitation of incidental or consequential damages or limitations ...

Page 70: ...na Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help FCC Caution Any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate this equipment This ...

Page 71: ... and 2 this device must accept any interference received including interference that may cause undesired operation IMPORTANT NOTE Radiation Exposure Statement This equipment complies with Canada radiation exposure limits set forth for an uncontrolled environment This equipment should be installed and operated with minimum distance 20cm between the radiator and your body This device has been design...

Page 72: ...DCS 934L User Manual Appendix E Registration Version 1 0 February 24 2015 Product registration is entirely voluntary and failure to complete or return this form will not diminish your warranty rights Registration ...

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