Troubleshooting
FAQs
1. What can mydlink.com do for me?
mydlink.com provides users with a quick and easy way to view or manage multiple
cameras over the Internet. You can add your camera to your mydlink.com account after
running the Installation Wizard. Users can sign in to mydlink and access their devices
under their account from a PC connected to the Internet anytime, anywhere.
2. What is mydlink No.? What is it used for?
Each camera has a unique 8-digit mydlink No. which will be shown on the label on the back
of your camera. This 8-digit number identifies your device, and is required to add your device
to your mydlink.com account.
3. What can I do if my DCS-932L is not working correctly?
•
Try using the wizard on the included CD.
•
To make sure your hardware is installed correctly, make sure that:
- the front LED is lit solid green
- your Internet connection is working
- your router’s LAN & WAN connections are ok
- your router supports UPnP
®
- your camera is on the same network as your PC
- both your PC and camera have a working Internet connection
•
If your camera is still not working, check your router and make sure it is using the latest
firmware.
4.
I cannot run the CD wizard. How do I install my DCS-932L?
You can install your camera by using the online wizard:
• DCS-932L: http://DCS-932L.mydlink.com
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Summary of Contents for DCS-932L
Page 1: ......
Page 2: ......
Page 10: ...1 CD 2 CD CD ROM CD My Computer autorun exe Vista D Link OK Allow 10...
Page 11: ...4 mydlink A Internet Explorer http www mydlink com B Sign In mydlink C 3 Start 11...
Page 14: ...Notes 14...
Page 20: ...Notes 20...
Page 26: ...Notes 26...
Page 27: ...Windows XP Vista 32 64 bit Internet Explorer 6 ActiveX DCS 932L CAT5 UTP 27...
Page 28: ...1 2 autorun exe Vista D Link 28...
Page 29: ...4 mydlink A http www mydlink com B Sign In Link mydlink C 3 29...
Page 32: ...Notes 32...
Page 38: ...Notes 38...
Page 39: ......