FAQs
1. The Image is out of focus.
You can turn the white focus ring on the front of the camera to adjust the focus.
2. How do I change the accent rings?
Rotate the accent ring counterclockwise, then lift it off. Put the new ring on and
rotate it clockwise until it clicks into place.
3. How do I select a different lullaby?
Use the mydlink Baby app to change the lullaby. Click on the music icon on the
camera’s live view screen. Select a lullaby from the list or select to play all.
4.
I started the mydlink Baby Camera Monitor app, but I can’t find my camera.
• Make sure your camera is turned on and receiving power.
• If you are setting up a new camera, make sure your smartphone or tablet is
connected to the camera’s Wi-Fi signal (not your wireless router).
• The Wi-Fi network name should be [myBabyCam-XXXX], where XXXX is a 4-digit
code (the last 4 digits of your camera’s MAC address).
• The Wi-Fi network name and password is printed on a label on the bottom of your
camera and on the back of this install guide.
• If you still can’t find your camera, reset your camera by pressing its reset button
for 10 seconds (while it is powered on).
5. Why is there a white haze when viewing in night vision mode?
The night vision lights on the camera may be reflecting off a nearby surface. Try
repositioning and aiming the camera.
6. How can you power the camera?
The camera can be powered with the provided power adapter. Or you can use an
external USB battery for total portability. (USB battery is not included. Requires
5V/2A output.)
7. How do I access the camera remotely?
You can set up a new mydlink account and register the camera with mydlink
services during the initial setup. Once the process is complete, log in to your
mydlink account by tapping the
mydlink
Login
button on the Home screen. With
mydlink, you can monitor your baby from anywhere as long as your smartphone or
tablet is connected to the Internet (over Wi-Fi or over the cellular network).
Note:
If you don’t enable myydlink services, you will only be able to view the camera within your
home’s wireless coverage area.
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