1. What is a mydlink No.? What is it used for?
Each camera has a unique eight-digit mydlink No. which will be shown on
the label on the back of your camera. This eight-digit number identifies
your device, and is required to add your device to your mydlink account.
2. What can I do if my DCS-2630L is not working correctly?
• Reset the camera (see next step) and run the setup steps starting
on page 4 again.
• To make sure your hardware is installed correctly, make sure that:
- the power LED is solid green
- your Internet connection is working
- your router’s LAN & WAN connections are working
- your router supports UPnP
®
- your camera is on the same network as your mobile device
- both your mobile device and camera have a working Internet connection
• If your camera is still not working, check your router and make sure it
has the latest firmware.
3. What can I do if I forget my password?
FAQs
If you forget your password, you must reset the
camera. Unfortunately, this process will change
your settings back to factory default. To reset the
camera, locate the reset button on the back of
the camera. With the camera powered on, use an
unfolded paper clip to hold the button down for
10 seconds. Run the setup procedure located on
page 4 once the camera restarts.
4. Why is there a white haze when viewing in night vision mode?
When viewing in night vision mode, the IR lights on the camera may be
reflecting off a nearby surface. Try repositioning the camera in order to
avoid glare from IR LEDs.
Reset
Button
6
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