D-Link AirPlus XTREME G DWL-G680 Manual Download Page 37 | Manualshive

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37

1. How do I check that the drivers for the DWL-G6

8

0 are installed properly?

Click

Device

Manager

.

!

Select the

Hardware
Tab

.

!

Troubleshooting

This chapter provides solutions to problems that can occur during the installation and
operation of the DWL-G6

8

0. Read the following descriptions if you are having problems.

(The examples below are illustrated in Windows XP. If you have a different operating
system, the screens on your computer will look similar to the following examples.)

!

Go to

Start

>

My

Computer

>

Properties

.

«
...
35
36
37
38
39
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»

Summary of Contents for AirPlus XTREME G DWL-G680

Page 1: ...Manual Building Networks for People IEEE 802 11g DWL G680 D Link AirPlus XTREME G TM WLAN Cardbus Adapter version c1 ...

Page 2: ...ntents 3 Introduction 4 Wireless Basics 6 Getting Started 9 Using the Configuration Utility 12 Networking Basics 24 Troubleshooting 37 Technical Specifications 42 Contacting Technical Support 44 Warranty and Registration 45 ...

Page 3: ...f any of the above items are missing please contact your reseller System Requirements for Configuration An 802 11g or 802 11b access point for Infrastructure mode or another 802 11g or 802 11b wireless adapter for Ad Hoc Peer to Peer networking mode At least 32 MB of memory and a 300 MHz processor Windows XP 2000 Me 98SE A laptop or notebook computer with an available 32 bit cardbus slot TM ...

Page 4: ...enied access For home users that will not incorporate a RADIUS server in their network the security for the DWL G680 used in conjunction with other WPA compatible 802 11 products will still be much stronger than ever before Utilizing the Pre Shared Key mode of WPA the DWL G680 will obtain a new security key every time it connects to the 802 11 network You only need to input your encryption informa...

Page 5: ...ransfers mean increased productivity With the DWL G680 in your laptop PC you will have the flexibility of wireless net working speeds that save you time and money Better Security with 802 1x and WPA With the DWL G680 in your laptop PC you can securely connect to a wireless network using 802 1x for wireless authentication as well as WPA Wi Fi Protected Access providing you a much higher level of se...

Page 6: ...sers People use WLAN technology for many different purposes Mobility Productivity increases when people have access to data in any location within the operating range of the WLAN Management decisions based on real time information can significantly improve worker efficiency Low Implementation Costs WLANs are easy to set up manage change and relocate Networks that frequently change can benefit from...

Page 7: ...crosstalk interference in signal transmissions The D Link DWL G650 will automatically sense the best possible connection speed to ensure the greatest speed and range possible 802 11g offers the most advanced network security features available today including WPA 802 1x TKIP AES and Pre Shared Key mode The DWL G680 is backwards compatible with 802 11b devices This means that if you have an existin...

Page 8: ...4 Keep the number of walls and ceilings between the DWL G680 and other network devices to a minimum each wall or ceiling can reduce your DWL G680 s range from 3 90 feet 1 30 meters Position your devices so that the number of walls or ceilings is minimized 1 Be aware of the direct line between network devices Awall that is 1 5 feet thick 5 meters at a 45 degree angle appears to be almost 3 feet 1 m...

Page 9: ...less router D Link AirPlus Xtreme G DI 624 A laptop computer with a wireless adapter D Link AirPro DWL G680 A desktop computer with a wireless adapter D Link AirPlus Xtreme G DWL G520 D Link Air DWL 520 or D Link AirPlus DWL 520 A cable modem D Link DCM 201 There are basically two modes of networking Ad Hoc directly connecting to another computer for Peer to Peer communication using wireless netwo...

Page 10: ...ed with your router If you are connecting a desktop computer to your network you can install the D Link AirPlus Xtreme G DWL G520 Wireless PCI Adapter into an available PCI slot on your desktop computer See the Quick Installation Guide included with the network adapter Install the D Link DWL G680 Wireless CardbusAdapter into a laptop computer See the Quick Installation Guide included with the DWL ...

Page 11: ...on the Ad Hoc network See the box below When assigning IP addresses to the computers on the network please remember that the IP address for each computer must be in the same IP address range as all the computers in the network and the subnet mask must be exactly the same for all the computers in the network For example If the first computer is assigned an IP address of 192 168 0 2 with a subnet ma...

Page 12: ...the D Link Configuration Utility with XP by clicking on the D Link Configuration Utility icon Configuration Utility icon in the system tray TM TM Using the Configuration Utility D Link AirPlus Xtreme G DWL G680 uses the Configuration Utility as the management software The utility provides the user an easy interface to change any settings related to the wireless adapter After you have completed the...

Page 13: ... G650 is communicating in the 2 4GHz band Encryption You can see if WEP Wired Equivalent Privacy is Enabled or Disabled here Wireless Mode Either Infrastructure or Ad Hoc will be displayed here Please see the Getting Started section in this manual for an explanation of these two modes Signal Strength Link Quality Packet Count Displays the statistics of the data packets that are transmitted and rec...

Page 14: ...s A F ASCII American Standard Code for Information Interchange is a code for representing English letters as numbers from 0 127 Using the Configuration Utility continued Configuration Select Enabled or Disabled IP Settings Open Authentication The DWL G680 is visible to all devices on the network Shared Authentication Allows communication only with other devices with identical WEP settings Auto Wil...

Page 15: ...ult setting consumes the most power Enable This setting consumes the least power Fragmentation Threshold This value should remain at its default setting of 2432 If you experience a high packet error rate you may slightly increase your Fragmentation Threshold within the value range of 256 to 2432 Setting the Fragmentation Threshold too low may result in poor performance This value should remain at ...

Page 16: ...of a profile that you wish to add to the network If you clicked on Configuration or Properties you can config ure in this window all the prop erties of a profile that already exists in the network Click OK to save the changes If you choose to use the IEEE 802 1X feature please see the detailed instructions on the fol lowing pages If you select WPA in the Authentication field please see detailed in...

Page 17: ...se do the following IEEE 802 1X Select Enabled Click Authentication Config Select the EAP Type you want to use Configure the information needed for authenticating Click OK Trusted CA List Inner Authentication Protocol For an explanation of the terms shown in this window please see the following pages Advanced Security Settings ...

Page 18: ...l Information needed for Authenticating EAP TLS EAP MSCHAPv2 Certificate User Name User Name Password Domain Name LEAP User Name Password PAP TTLS Identity User Name Password CHAP TTLS Identity User Name Password MSCHAP TTLS Identity User Name Password Domain Name EAP TTLS MSCHAPv2 TTLS Identity User Name Password Domain Name ...

Page 19: ... the identity of the authentication server as the server verifies your identity This is called mutual authentication You can select trusted authentication server certificates using the Add button at the Trusted CA List at the bottom of the Advanced Security Settings page EAP Type Inner Authentication Protocol Information needed for Authenticating EAP Generic Token card EAP MD5 User Name Password E...

Page 20: ... that tunnel That means that not only are your credentials secure from eavesdropping but your identity is protected as well Thus with EAP TTLS you have two identities an inner one and an outer one The inner identity is your actual user name Your outer identity can be completely anonymous Set your outer identity in the TTLS Identity field Trusted CA List The Trusted CA List allows you to configure ...

Page 21: ...t Select WPA in the Authentication field Click Authentication Config After you click Authentication Config the Advanced Security Settings screen will ap pear Complete the Advanced Security Settings configuration Please see pages 17 20 of this manual to find out more about the Advanced Security Settings AirPlus Xtreme G Wireless Utility ...

Page 22: ...ntication WPA PSK Click Configure Select the available network to which you want to connect Select WPA PSK in the Authentication field Click Authentication Config WPA PSK does not require a RADIUS server in the network AirPlus Xtreme G Wireless Utility ...

Page 23: ...ity version and the driver version of the DWL G680 About Using the Configuration Utility continued Authentication WPA PSK continued Enter the WPA Passphrase Click OK The configuration is done Advanced Security Settings AirPlus Xtreme G Wireless Utility ...

Page 24: ...soft Windows XP Note Please refer to websites such as http www homenethelp com and http www microsoft com windows2000 for information about networking computers using Windows 2000 ME or 98SE Go to Start Control Panel Network Connections Select Set up a home or small office network Networking Basics When this screen appears click Next ...

Page 25: ...ns in this window Networking Basics continued Click Next In the following window select the best description of your computer If your computer connects to the Internet through a gateway router select the second option as shown Click Next ...

Page 26: ...26 Enter a Computer description and a Computer name optional Networking Basics continued Click Next Enter a Workgroup name All computers on your network should have the same Workgroup name Click Next ...

Page 27: ... while the Network Setup Wizard applies the changes Networking Basics continued When the changes are complete click Next Please wait while the Network Setup Wizard configures the computer This may take a few minutes ...

Page 28: ...w select the option that fits your needs In this example Create a Network Setup Disk has been selected You will run this disk on each of the computers on your network Click Next Insert a disk into the Floppy Disk Drive in this case drive A Click Next ...

Page 29: ... read the information under Here s how in the screen below After you complete the Network Setup Wizard you will use the Network Setup Disk to run the Network Setup Wizard once on each of the computers on your network To continue click Next ...

Page 30: ...ew settings will take effect when you restart the computer Click Yes to restart the computer You have completed configuring this computer Next you will need to run the Network Setup Disk on all the other computers on your network After running the Network Setup Disk on all your computers your new wireless network will be ready to use ...

Page 31: ...se directions Click Start in the lower left corner of the screen Right click on My Computer Select Properties and click Select the Computer Name Tab in the System Properties window You may enter a Com puter Description if you wish this field is optional To rename the computer and join a domain click Change ...

Page 32: ...ge see Getting Started in this manual for a definition of IP address range To check on the IP address of the adapter please do the following Right click on the Local Area Connection icon in the task bar Click on Status Click OK All computers on your network must have the same Workgroup name Select Workgroup and enter the name of the Workgroup In this window enter the Computer name ...

Page 33: ... routers will automatically assign IP addresses to the com puters on the network using DHCP Dynamic Host Configuration Protocol technology If you are using a DHCP capable gateway router you will not need to assign static IP addresses If you are not using a DHCP capable gateway router or you need to assign a static IP address please follow these instructions Go to Start Double click on Control Pane...

Page 34: ...34 Networking Basics continued Assigning a Static IP Address in Windows XP 2000 Double click on Network Connections Double click on Properties Right click on Local Area Connections ...

Page 35: ...IP address of 192 168 0 1 In the window below select Use the following IP address Input your IP address and subnet mask The IP addresses on your network must be within the same range For example if one computer has an IP address of 192 168 0 2 the other computers should have IP addresses that are sequential like 192 168 0 3 and 192 168 0 4 The subnet mask must be the same for all the computers on ...

Page 36: ... xxx xxx xxx xxx where xxx is the IP address of the wireless router or access point A good wireless connection will show four replies from the wireless router or access point as shown Go to Start Run type command A window similar to this will appear Type ping xxx xxx xxx xxx where xxx is the IP address of the wireless router or access point A good wireless connection will show four replies from th...

Page 37: ...ovides solutions to problems that can occur during the installation and operation of the DWL G680 Read the following descriptions if you are having problems The examples below are illustrated in Windows XP If you have a different operating system the screens on your computer will look similar to the following examples Go to Start My Computer Properties ...

Page 38: ...ties to check that the drivers are in stalled properly Click OK D Link AirPr8DWL AB650 Wireless Cardbus Adapter Look under Device status to check that the device is working properly D Link DWL G680 Wireless Cardbus Adapter D Link AirPlus XtremeG DWL G680 D Link AirPlus XtremeG DWL G680 High Speed 2 4GHz Wireless Cardbus Adapter TM ...

Page 39: ...r and Link lights are not on Check to see if the DWL G680 Wireless Cardbus Adapter is firmly inserted into the Cardbus slot of your laptop computer Make sure that the SSID on the DWL G680 Wireless Cardbus Adapter is exactly the same as the SSID on the access point or wireless router Move the DWL G680 and the access point or wireless router into the same room and then test the wireless connection D...

Page 40: ...s on the wireless router are functioning properly If not check that the AC power and Ethernet cables are firmly connected Check that the IP address subnet mask gateway and DNS settings are correctly entered for the network In Infrastructure mode make sure the same Service Set Identifier SSID is specified on the settings for the wireless clients and access points The SSID factory default setting fo...

Page 41: ...y is enabled make sure that the correct encryption keys are entered on both the DWL G680 and the access point Double click on the WLAN icon in the taskbar click Encryption Check to see that the key selected is set to the same key as other devices on the network 7 How can I troubleshoot distance issues using the DWL G680 Move the DWL G680 and access point or wireless router into the same room and t...

Page 42: ...5ºC 32ºF to 131ºF 95 maximum non condensing Humidity Warranty 3 years 0 12 lb 55 grams Weight Internal Antenna Type Diversity 32 bit Cardbus Bus Type Security 802 1x WPA Wi Fi Protected Access 64 128 WEP with TKIP MIC IV Expansion Shared Key Authentication Physical Dimensions L 4 64 inches 114 3mm W 2 13 inches 54mm H 0 34 inches 8 7mm ...

Page 43: ... ACK Frequency Range 2 4GHz to 2 462GHz Environmental factors may adversely affect range PowerSave mode 28mA Transmitter Output Power Modulation Technology Orthogonal Frequency Division Multiplexing OFDM Transmit mode 248mA Power Consumption Standby mode 4 66mA Receiver Sensitivity 36Mbps OFDM 10 PER 75dBm 24Mbps OFDM 10 PER 79dBm 18Mbps OFDM 10 PER 82dBm 12Mbps OFDM 10 PER 84dBm 6Mbps OFDM 10 PER...

Page 44: ...ical support through our website or by phone Tech Support for customers within the United States D Link Technical Support over the Telephone 877 453 5465 24 hours a day seven days a week D Link Technical Support over the Internet http support dlink com email support dlink com Tech Support for customers within Canada D Link Technical Support over the Telephone 800 361 5265 Monday to Friday 8 30am t...

Page 45: ...ortion of the product Software will substantially conform to D Link s then current functional specifications for the Software as set forth in the applicable documentation from the date of original retail purchase of the Software for a period of ninety 90 days Warranty Period provided that the Software is properly installed on approved hardware and operated as contemplated in its documentation D Li...

Page 46: ...modification tampering negligence misuse faulty installation lack of reasonable care repair or service in any way that is not contemplated in the documentation for the product or if the model or serial number has been altered tampered with defaced or removed Initial installation installation and removal of the product for repair and shipping costs Operational adjustments covered in the operating m...

Page 47: ...ur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment in...

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