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D-Link AirPlus XTREME G DWL-G520, Manual

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D-Link AirPlus XTREME G DWL-G520 Manual Download Page 36

36

1.  How do I check that the drivers for the DWL-G520 are installed properly?

Click Device
Manager.

Select the
Hardware
tab.

Troubleshooting

This chapter provides solutions to problems that can occur during the installation and
operation of the DWL-G520. Read the following descriptions if you are having problems.
(The examples below are illustrated in Windows XP. If you have a different operating
system, the screens on your computer will look similar to the following examples.)

Go to Start >  My
Computer >
Properties.

Summary of Contents for AirPlus XTREME G DWL-G520

Page 1: ...1 D Link AirPlus Xtreme G Manual Building Networks for People DWL G520 TM 802 11g Wireless PCI Adapter ...

Page 2: ...ntents 3 Introduction 4 Wireless Basics 6 Getting Started 9 Using the Configuration Utility 12 Networking Basics 23 Troubleshooting 36 Technical Specifications 41 Contacting Technical Support 43 Warranty and Registration 44 ...

Page 3: ...y of the above items are missing please contact your reseller TM System Requirements for Configuration An 802 11g or 802 11b access point for Infrastructure mode or another 802 11g or 802 11b wireless adapter for Ad Hoc Peer to Peer networking mode At least 32 MB of memory and a 300 MHz processor Windows XP 2000 Me 98SE A desktop computer with an available 32 bit PCI slot ...

Page 4: ...tted over a network This ensures much greater security than the standard WEP security By contrast the previous WEP encryption implementations required the keys to be changed manually 802 1x Authentication which is a first line of defense against intrusion In the authentication process the Authentication Server verifies the identity of the client attempting to connect to the network Unfamiliar clie...

Page 5: ...02 11b or 802 11g compliant routers access points and cards That means you can still communicate with colleagues and friends while you have the ability to link to even more wireless networks Better Security with 802 1x and WPA With the DWL G520 in your desktop PC you can securely connect to a wireless network using 802 1x for wireless authentica tion as well as WPA Wi Fi Protected Access providing...

Page 6: ...sers People use WLAN technology for many different purposes Mobility Productivity increases when people have access to data in any location within the operating range of the WLAN Management decisions based on real time information can significantly improve worker efficiency Low Implementation Costs WLANs are easy to set up manage change and relocate Networks that frequently change can benefit from...

Page 7: ...t are then transmitted simultaneously at different frequencies to the receiver OFDM reduces the amount of crosstalk interference in signal transmissions The D Link DWL G520 will automatically sense the best possible connection speed to ensure the greatest speed and range possible 802 11g offers the most advanced network security features available today including WPA 802 1x TKIP AES and Pre Shared...

Page 8: ...4 Keep the number of walls and ceilings between the DWL G520 and other network devices to a minimum each wall or ceiling can reduce your DWL G520 s range from 3 90 feet 1 30 meters Position your devices so that the number of walls or ceilings is minimized 1 Be aware of the direct line between network devices Awall that is 1 5 feet thick 5 meters at a 45 degree angle appears to be almost 3 feet 1 m...

Page 9: ...her devices A wireless router D Link AirPlus Xtreme G DI 624 A laptop computer with a wireless adapter D Link AirPlus Xtreme G DWL G650 A desktop computer with a wireless adapter D Link AirPlus Xtreme G DWL G520 A cable modem D Link DCM 201 There are basically two modes of networking Ad Hoc directly connecting to another computer for Peer to Peer communication using wireless network adapters on ea...

Page 10: ...d with the network adapter Install a D Link DWL G650 Wireless CardbusAdapter into a laptop computer See the Quick Installation Guide included with the DWL G650 If you wish you may connect a computer that is equipped with an Ethernet net work adapter such as a DFE 530TX to the router also A RADIUS server is optional Connect a RADIUS server to your network to use all the features of WPA Without a RA...

Page 11: ...uter on the Ad Hoc network See the box below When assigning IP addresses to the computers on the network please remember that the IP address for each computer must be in the same IP address range as all the computers in the network and the subnet mask must be exactly the same for all the computers in the network For example If the first computer is assigned an IP address of 192 168 0 2 with a subn...

Page 12: ...AirPlus Xtreme G D Link AirPlus Xtreme G Utility If you are using Windows XP you can use either the Zero Configuration Utility or the D Link Configuration Utility If the icon does not display in the taskbar then click on this icon on your desktop to open To use the D Link Configuration Utility with XP right click on the wireless network icon in the taskbar in the lower right hand corner of your co...

Page 13: ...l selection is automatically determined by the DWL G520 Link Quality Signal Strength Displays the Link Quality for the DWL G520 wireless connection to the access point The Signal Strength represents the wireless signal between the access point and the DWL G520 The percentage coincides with the graphical bar Data Rate Displays the statistics of data transmitted and received Configuration Utility co...

Page 14: ...ve This setting consumes the least power Power Save This setting consumes a moderate amount of power Ad Hoc Band select either 802 11b or 802 11g as the band for Ad Hoc communication Channel The channel selection is automatically determined by the DWL G520 In Ad Hoc mode the channel must be manually set to the same channel for each wireless adapter Tx Rate Tx rates are automatically determined for...

Page 15: ...Auto Will automatically adjust to the Authentication mode of the wireless client Default Key Select one of 4 keys to be the default key Network Key Enter a key in either ASCII or Hexadecimal format Key Format ASCII or Hexadecimal Key length Select the key length either 64 or 128 bits Click Apply to save the changes Hexadecimal digits consist of the numbers 0 9 and the letters A F ASCII American St...

Page 16: ...ver Domain Name Each server has a domain name that uniquely identifies it That domain name is normally contained in the Subject CN field of the server certificate A server domain name ends with the name of a larger administrative domain to which the server belongs Login Name enter the Login Name here Choose a Certificate Authority Select a Certificate Authority from the pull down menu Click OK to ...

Page 17: ...PA PSK Encryption WPA PSK is selected here The other choices are WEP WPA and None Config Click Config when WPA PSK is selected Define WPA PSK Enter your WPA Passphrase The minimum length is 8 characters Click OK to complete the WPA PSK configuration ...

Page 18: ...he screen you can manage the profiles that you have created for the wireless network Scroll up and down and highlight the profile that you wish to configure You can Add or Remove a profile or configure the Properties of the profile in order to connect with an available network Add Connect and Properties Click on Add Connect or Properties and the screen on the next page will appear Configuration Ut...

Page 19: ...rofile Connect When you select WPA or WPA PSK click Config and one of the dialog boxes shown on the following pages will appear In this window you can configure all the properties of a profile that you wish to add to your list of available networks After you have entered your changes in this window click OK to save the changes When you select WPA or WPA PSK click Config and one of the dialog boxes...

Page 20: ...ed in the Subject CN field of the server certificate A server domain name ends with the name of a larger administrative domain to which the server belongs Login Name enter the Login Name here Choose a Certificate Authority Select a Certificate Authority from the pull down menu Click OK to complete the WPA configuration When you select WPA and click Config on the Add New Profile or Connect properti...

Page 21: ...w Profile Define WPA PSK Enter your WPA Passphrase The minimum length is 8 characters Click OK to complete the WPA PSK configuration When you select WPA PSK and click Config on the Add New Profile or Connect properties screen the following dialog box will appear ...

Page 22: ...22 The About screen gives you information about the Firmware and Utility Versions of the DWL G520 Configuration Utility continued About ...

Page 23: ...soft Windows XP Note Please refer to websites such as http www homenethelp com and http www microsoft com windows2000 for information about networking computers using Windows 2000 ME or 98SE Go to Start Control Panel Network Connections Select Set up a home or small office network Networking Basics When this screen appears click Next ...

Page 24: ...ns in this window Networking Basics continued Click Next In the following window select the best description of your computer If your computer connects to the Internet through a gateway router select the second option as shown Click Next ...

Page 25: ...25 Enter a Computer description and a Computer name optional Networking Basics continued Click Next Enter a Workgroup name All computers on your network should have the same Workgroup name Click Next ...

Page 26: ... while the Network Setup Wizard applies the changes Networking Basics continued When the changes are complete click Next Please wait while the Network Setup Wizard configures the computer This may take a few minutes ...

Page 27: ...w select the option that fits your needs In this example Create a Network Setup Disk has been selected You will run this disk on each of the computers on your network Click Next Insert a disk into the Floppy Disk Drive in this case drive A Click Next ...

Page 28: ... read the information under Here s how in the screen below After you complete the Network Setup Wizard you will use the Network Setup Disk to run the Network Setup Wizard once on each of the computers on your network To continue click Next ...

Page 29: ...ave completed configuring this computer Next you will need to run the Network Setup Disk on all the other computers on your network After running the Network Setup Disk on all your computers your new wireless network will be ready to use Please read the information on this screen then click Finish to complete the Network Setup Wizard ...

Page 30: ...corner of the screen Right click on My Computer Select Properties Select the Computer Name tab in the System Properties window You may enter a Com puter Description if you wish this field is optional To rename the computer and join a domain click Change Networking Basics continued Naming your Computer ...

Page 31: ...ge see Getting Started in this manual for a definition of IP address range To check on the IP address of the adapter please do the following Right click on the Local Area Connection icon in the task bar Click on Status Click OK All computers on your network must have the same Workgroup name Select Workgroup and enter the name of the Workgroup In this window enter the Computer name ...

Page 32: ...pable routers will automatically assign IP addresses to the computers on the network using DHCP Dynamic Host Configuration Protocol technology If you are using a DHCP capable router you will not need to assign static IP addresses If you are not using a DHCP capable router or you need to assign a static IP address please follow these instructions Go to Start Double click on Control Panel ...

Page 33: ...33 Networking Basics continued Assigning a Static IP Address in Windows XP 2000 Double click on Network Connections Double click on Properties Right click on Local Area Connections ...

Page 34: ...ect Use the following IP address Input your IP address and subnet mask The IP addresses on your network must be within the same range For example if one computer has an IP address of 192 168 0 2 the other computers should have IP addresses that are sequential like 192 168 0 3 and 192 168 0 4 The subnet mask must be the same for all the computers on the network Click OK Select Use the following DNS...

Page 35: ... xxx xxx xxx xxx where xxx is the IP address of the wireless router or access point A good wireless connection will show four replies from the wireless router or access point as shown Go to Start Run type command A window similar to this will appear Type ping xxx xxx xxx xxx where xxx is the IP address of the wireless router or access point A good wireless connection will show four replies from th...

Page 36: ...ovides solutions to problems that can occur during the installation and operation of the DWL G520 Read the following descriptions if you are having problems The examples below are illustrated in Windows XP If you have a different operating system the screens on your computer will look similar to the following examples Go to Start My Computer Properties ...

Page 37: ... D Link DWL G520 Wireless PCI Adapter Select Properties to check that the drivers are in stalled properly Click OK Look under Device status to check that the device is working properly D Link AirPlus XtremeG DWL G520 D Link AirPlus XtremeG DWL G520 High Speed 2 4GHz Wireless PCI Adapter TM D Link DWL G520 Wireless PCI Adapter ...

Page 38: ... and Link lights are not on Check to see if the DWL G520 Wireless PCI Adapter is firmly inserted into the PCI slot of your laptop computer Make sure that the SSID on the DWL G520 Wireless PCI Adapter is exactly the same as the SSID on the access point or wireless router Move the DWL G520 and the access point or wireless router into the same room and then test the wireless connection Disable all se...

Page 39: ...s on the wireless router are functioning properly If not check that the AC power and Ethernet cables are firmly connected Check that the IP address subnet mask gateway and DNS settings are correctly entered for the network In Infrastructure mode make sure the same Service Set Identifier SSID is specified on the settings for the wireless clients and access points The SSID factory default setting fo...

Page 40: ...y is enabled make sure that the correct encryption keys are entered on both the DWL G520 and the access point Double click on the WLAN icon in the taskbar click Encryption Check to see that the key selected is set to the same key as other devices on the network 7 How can I troubleshoot distance issues using the DWL G520 Move the DWL G520 and access point or wireless router into the same room and t...

Page 41: ...Weight Internal Antenna Type Dipole with detachable reverse SMA connector PCI 2 2 Bus Type Security 802 1x WPA Wi Fi Protected Access 64 128 WEP with TKIP MIC IV Expansion Shared Key Authentication Physical Dimensions L 4 64 inches 114 3mm W 2 13 inches 54mm H 0 34 inches 8 7mm Link Diagnostic LED IEEE 802 11b IEEE 802 11g IEEE 802 11 Standards ...

Page 42: ...l CSMA CAwith ACK Frequency Range 2 4GHz to 2 462GHz Environmental factors may adversely affect range PowerSave mode 28mA Transmitter Output Power Modulation Technology Orthogonal Frequency Division Multiplexing OFDM Transmit mode 248mA Power Consumption Standby mode 4 66mA Receiver Sensitivity 36Mbps OFDM 10 PER 75dBm 24Mbps OFDM 10 PER 79dBm 18Mbps OFDM 10 PER 82dBm 12Mbps OFDM 10 PER 84dBm 6Mbp...

Page 43: ...ical support through our website or by phone Tech Support for customers within the United States D Link Technical Support over the Telephone 877 453 5465 24 hours a day seven days a week D Link Technical Support over the Internet http support dlink com email support dlink com Tech Support for customers within Canada D Link Technical Support over the Telephone 800 361 5265 Monday to Friday 8 30am t...

Page 44: ...ortion of the product Software will substantially conform to D Link s then current functional specifications for the Software as set forth in the applicable documentation from the date of original retail purchase of the Software for a period of ninety 90 days Warranty Period provided that the Software is properly installed on approved hardware and operated as contemplated in its documentation D Li...

Page 45: ...ation modification tampering negligence misuse faulty installation lack of reasonable care repair or service in any way that is not contemplated in the documentation for the product or if the model or serial number has been altered tampered with defaced or removed Initial installation installation and removal of the product for repair and shipping costs Operational adjustments covered in the opera...

Page 46: ...lation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit...

Page 47: ...e the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interf...

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