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D-Link AC600 MU-MIMO, User Manual

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D-Link AC600 MU-MIMO User Manual Download Page 32

32

D-Link DWA-172 User Manual

Section 5 - Troubleshooting

Make sure that the DWA-172 Wireless Adapter is properly seated in the computer’s USB port.

If Windows does not detect the hardware upon insertion of the adapter, make sure to completely remove drivers that were 

previously loaded. 

2. The computer does not recognize the DWA-172 Wireless Adapter.

• Check that the LED indicators for the broadband modem are indicating normal activity.  If not, there may be a 

problem with the broadband connection.

• Check that the LED indicators on the wireless router are functioning properly.  If not, check that the AC power 

and Ethernet cables are firmly connected.

• Check that the IP Address, subnet mask, gateway, and DNS settings are correctly entered for the network

• In 

Infrastructure

 mode, make sure the same 

Service Set Identifier

 

(SSID)

 is specified on the settings for the 

wireless clients and access points. 

3.  The computer with the DWA-172 installed is unable to connect to the wireless network and/or the Internet.

Summary of Contents for AC600 MU-MIMO

Page 1: ...DWA 172 User Manual Version 1 01 04 25 2014 Wireless AC600 Dual Band High Gain USB Adapter ...

Page 2: ... its subsidiaries in the United States or other countries All other company or product names mentioned herein are trademarks or registered trademarks of their respective companies Copyright 2014 by D Link Systems Inc All rights reserved This publication may not be reproduced in whole or in part without prior expressed written permission from D Link Systems Inc Revision Date Description 1 0 Februar...

Page 3: ...Fi Protected Setup WPS 14 Connect to a Wireless Network 17 Windows 8 17 Using Windows 7 19 Using Windows Vista 20 Using Windows XP 21 Wireless Security 22 What is WPA 22 Using Windows 7 23 Using Windows Vista 26 Using the Windows XP Utility 28 Troubleshooting 30 Wireless Basics 34 Wireless Modes 38 Networking Basics 39 Check your IP address 39 Windows 8 Users 39 Windows 7 Vista Users 39 Windows XP...

Page 4: ...l and Warranty on CD D Link Wireless Connection Manager on CD Quick Installation Guide System Requirements A computer or laptop with an available USB 2 0 or USB 3 0 port Windows 8 7 Vista or XP Service Pack 3 CD ROM Drive A 802 11ac 802 11n 802 11g or 802 11a access point or wireless router Product Overview Package Contents ...

Page 5: ...so backward compatible with all of your current wireless products no updates or adapters necessary What is wireless AC 802 11ac is a new networking standard that produces high throughput wireless speed on the 5GHz band What does this mean for your home network Flawless HD video streaming faster gaming and lag free Skype and Facetime calls all with less Wi Fi interference for smooth lightning fast ...

Page 6: ...and 802 11a Compliant Dual Band N Technology for use in 2 4GHz or 5GHz Networks Wireless AC Technology for Superior Wireless Performance Access Secure Networks using WPA or WPA2 Wi Fi Protected Setup WPS Push Button for Easy Connection to a Wireless Network External 3dBi omni directional antenna ...

Page 7: ...l Section 1 Product Overview Hardware Overview USB Port UsedtoconnecttheDWA 172to your computer WPS Button Press the WPS button to automatically connect to a WPS enabled wireless router or access point and establish connectivity ...

Page 8: ...ch as the SSID and security settings of the network s you want to connect to Remove Existing Installations If you ve installed a different manufacture s adapter or a different model D Link adapter make sure the software is uninstalled before installing the new software Some utilities may cause a conflict with the new software If you plan to use multiple adapters at different times make sure the ut...

Page 9: ...Link wireless adapter it is recommended to disable the wireless adapter as well as any unused Ethernet adapters Right click the adapter you would like to disable and select Disable From the desktop right click on the My Computer icon and select Properties Click the Hardware tab and then click Device Manager Scroll down the list and click the sign to the left of Network adapters ...

Page 10: ... Installation Click Yes to disable the adapter The adapter is now disabled When disabled a red X will be displayed Disabling the adapter will not remove the drivers If you would like to use the adapter simply right click it and select Enable ...

Page 11: ...that is 1 5 feet thick 5 meters at a 45 degree angle appears to be almost 3 feet 1 meter thick At a 2 degree angle it looks over 42 feet 14 meters thick Position devices so that the signal will travel straight through a wall or ceiling instead of at an angle for better reception 3 Building Materials make a difference A solid metal door or aluminum studs may have a negative effect on range Try to p...

Page 12: ...rom the D Link CD Turn on the computer and Insert the D Link DWA 172 Driver CD in the CD ROM drive If the CD Autorun function does not automatically start on your computer go to Start Run In the run box type D autorun exe where D represents the drive letter of your CD ROM drive When the autorun screen appears click Install Adapter Installation Click Install ...

Page 13: ...2 User Manual Section 2 Installation The InstallShield Wizard window will appear Click Next Insert the adapter into an available USB port on your computer Click Install Click Finish to complete your setup Click Finish ...

Page 14: ...ccess point or wireless router nearby during setup For more information on WPS visit the Wi Fi Alliance website at www wi fi org Push Button Configuration PBC is a external button on the adapter that connects you to other WPS enabled devices A connection can be established by clicking the button then pushing the physical button on the access point or wireless router within 120 seconds Refer to nex...

Page 15: ...onnect to your network press theWPS button on the adapter and hold for two seconds until the utility screen appears 2 PresstheWPSbuttonlocatedonyouraccess pointor router to continue This screen will appear once you have successfully established connection with your network ...

Page 16: ...es up Then press theWPS button on the router access point to continue The adapter will try to establish connectivity to your access point or wireless router When this screen appears you have successfully established connectivity Click Finish to complete your setup WPS UI will save the wireless connection profile named security htm on the desktop ...

Page 17: ...Windows 8 1 Click on the wireless computer icon in your system tray lower right corner next to the time 2 A list of available wireless networks will appear 3 Clickthewirelessnetwork SSID youwanttoconnecttoandthen click Connect Connect to a Wireless Network ...

Page 18: ...iewing the profile or check the TCP IP settings for your wireless adapter Refer to the Networking Basics section in this manual for more information 5 Click either to enable or disable file sharing 6 You will now be connected to your wireless network 4 If the network is secure encrypted enter the Wi Fi password security key and click Next ...

Page 19: ...tility as seen below Left click the wireless icon in your system tray lower right corner next to the time If you receive the Wireless Networks Detected bubble click on the center of the bubble to access the utility or The utility will display any available wireless networks in your area Click on a network displayed using the SSID and click the Connect button If you get a good signal but cannot acc...

Page 20: ...utility as seen below Right click on the wireless computer icon in your system tray lower right corner next to the time Select Connect to a network If you receive the Wireless Networks Detected bubble click on the center of the bubble to access the utility or The utility will display any available wireless networks in your area Click on a network displayed using the SSID and click the Connect butt...

Page 21: ...ption similar to theWindows XP utility as seen below Right click on the wireless computer icon in your system tray lower right corner next to the time Select View AvailableWireless Networks If you receive the Wireless Networks Detected bubble click on the center of the bubble to access the utility or The utility will display any available wireless networks in your area Click on a network displayed...

Page 22: ...checking feature ensures that the keys haven t been tampered with WPA2 is based on 802 11i and uses Advanced Encryption Standard instead of TKIP User authentication which is generally missing in WEP through the extensible authentication protocol EAP WEP regulates access to a wireless network based on a computer s hardware specific MAC address which is relatively simple to be sniffed out and stolen...

Page 23: ... security WPA WPA2 on your wireless router or access point before configuring your wireless adapter If you are joining an existing network you will need to know the security key or passphrase being used 2 The utility will display any available wireless networks in your area 1 Click on the wireless icon in your system tray lower right corner ...

Page 24: ...ld like to connect to and click the Connect button IfyougetagoodsignalbutcannotaccesstheInternet checkyour TCP IP settings for your wireless adapter Refer to theNetworking Basics section in this manual for more information 4 The following window appears while your computer tries to connect to the router ...

Page 25: ...at is on your router and click OK You can also connect by pushing the WPS button on the router It may take 20 30 seconds to connect to the wireless network If the connection fails please verify that the security settings are correct The key or passphrase must be exactly the same as on the wireless router ...

Page 26: ...oint before configuring your wireless adapter If you are joining an existing network you will need to know the security key or passphrase being used 2 Highlight the wireless network SSID you would like to connect to and click Connect 1 Open the Windows Vista Wireless Utility by right clicking on the wireless computer icon in your system tray lower right corner of screen Select Connect to a network...

Page 27: ...ecurity key or passphrase that is on your router and click Connect It may take 20 30 seconds to connect to the wireless network If the connection fails please verify that the security settings are correct The key or passphrase must be exactly the same as on the wireless router ...

Page 28: ...nt before configuring your wireless adapter If you are joining an existing network you will need to know the WPA PSK key being used 2 Highlight the wireless network SSID you would like to connect to and click Connect 1 Open the Windows XP Wireless Utility by right clicking on the wireless computer icon in your system tray lower right corner of screen Select View Available Wireless Networks ...

Page 29: ...on box will appear Enter theWPA PSK passphrase and click Connect It may take 20 30 seconds to connect to the wireless network If the connection fails please verify that the WPA PSK settings are correct The WPA PSK passphrase must be exactly the same as on the wireless router or access point ...

Page 30: ...r provides solutions to problems that can occur during the installation and operation of the DWA 172 Read the following descriptions if you are having problems The examples below are illustrated in Windows XP If you have a different operating system the screenshots on your computer will look similar to the following examples Go to Start My Computer Properties ...

Page 31: ...e sign next to Network Adapters Right click on D Link Wireless AC600 Dual Band USB Adapter with Signal Plus Select Properties to check that the drivers are installed properly Look under Device Status to check that the device is working properly Click OK to continue ...

Page 32: ...modem are indicating normal activity If not there may be a problem with the broadband connection Check that the LED indicators on the wireless router are functioning properly If not check that the AC power and Ethernet cables are firmly connected Check that the IP Address subnet mask gateway and DNS settings are correctly entered for the network In Infrastructure mode make sure the same Service Se...

Page 33: ...point Double click on the WLAN icon in the taskbar click on Configuration to change the settings for the wireless adapter If Security is enabled make sure that the correct encryption keys are entered on both the DWA 172 and the access point Double click on the WLAN icon in the taskbar click Encryption Check to see that the key selected is set to the same key as other devices on the network ...

Page 34: ...lessLANsareusedincreasinglyinbothhomeandofficeenvironments andpublicareassuchasairports coffeeshops and universities Innovative ways to utilize WLAN technology are helping people to work and communicate more efficiently Increased mobility and the absence of cabling and other fixed infrastructure have proven to be beneficial for many users Wireless users can use the same applications they use on a ...

Page 35: ...ata from one point A to point B But wireless technology has restrictions as to how you can access the network You must be within the wireless network range area to be able to connect your computer There are two different types of wireless networks Wireless Local Area Network WLAN and Wireless Personal Area Network WPAN Wireless Local Area Network WLAN In a wireless local area network a device call...

Page 36: ...ones laptops speakers and other devices that operate on batteries Who uses wireless Wireless technology as become so popular in recent years that almost everyone is using it whether it s for home office business D Link has a wireless solution for it Home Gives everyone at home broadband access Surf the web check email instant message and etc Gets rid of the cables around the house Simple and easy ...

Page 37: ...ite a task not knowing where to start That s why we ve put together a few setup steps and tips to help you through the process of setting up a wireless network Tips Here are a few things to keep in mind when you install a wireless network Centralize your router or Access Point Makesureyouplacetherouter accesspointinacentralizedlocationwithinyournetworkforthebestperformance Try to place the router ...

Page 38: ... networking Infrastructure All wireless clients will connect to an access point or wireless router Ad Hoc Directly connecting to another computer for peer to peer communication using wireless network adapters on each computer An Infrastructure network contains an Access Point or wireless router All the wireless devices or clients will connect to the wireless router or access point An Ad Hoc networ...

Page 39: ...way of your adapter If the address is 0 0 0 0 check your adapter installation security settings and the settings on your router Some firewall software programs may block a DHCP request on newly installed adapters Windows 8 Users Press the Windows key and R together Type cmd in the box and click OK At the prompt type ipconfig and press Enter This will display the IP address subnet mask and default ...

Page 40: ...ghlight Internet Protocol Version 4 TCP IPv4 and click Properties Click Use the following IP address and enter an IP address that is on the same subnet as your network or LAN IP address on your router or network Example If the router s LAN IP address is 192 168 0 1 make your IP address 192 168 0 XwhereXisanumberbetween2and99 Makesurethatthenumber you choose is not in use on the network SetDefaultG...

Page 41: ...r network Highlight Internet Protocol Version 4 TCP IPv4 and click Properties Click Use the following IP address and enter an IP address that is on the same subnet as your network or LAN IP address on your router or network Example If the router s LAN IP address is 192 168 0 1 make your IP address 192 168 0 X where X is a number between 2 and 99 Make sure that the number you choose is not in use o...

Page 42: ...ties Click Use the following IP address and enter an IP address that is on the same subnet as your network or LAN IP address on your router Example If the router s LAN IP address is 192 168 0 1 make your IP address 192 168 0 X where X is a number between 2 and 99 Make sure that the number you choose is not in use on the network Set Default Gateway the same as the LAN IP address of your router or g...

Page 43: ...F 0 C to 40 C Operating Humidity 10 to 90 maximum non condensing Maximum wireless signal rate derived from IEEE Standard 802 11ac 802 11n and 802 11g specifications Actual data throughput will vary Network conditions and environmental factors including volume of network traffic building materials and construction and network overhead lower actual data throughput rate Environmental factors will adv...

Page 44: ...y one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help This device complies with Part 15 of the FCC Rules Operation is subject to the followin...

Page 45: ... follow the specific operating instructions for satisfying RF exposure compliance This equipment should be installed and operated with minimum distance 0 5 cm between the radiator your body This transmitter must not be co located or operating in conjunction with any other antenna or transmitter Règlement d Industry Canada Les conditions de fonctionnement sont sujettes à deux conditions 1 Ce périph...

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