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Installation Steps

Step 1:  Before you Begin

Step 2:  Shut Off All Equipment

IMPORTANT:

 Shut down and unplug 

each device separately (i.e., don’t 
simply shut off your power strip)

Step 3:  Connect Equipment

IMPORTANT:

 Use your existing cable 

between your modem and TA and the 
blue cable that came in this package 
between your TA and your PC

Step 4:  Turn on Equipment

IMPORTANT:

 You must turn on your 

equipment IN THE ORDER INDICATED 
for your service to work correctly

Make sure you have your AT&T CallVantage Account Information

Your 10 digit account provided in your order confirmation e-mail

Your account password (selected when you ordered the service; if you forgot it go to www.callvantage.
att.com and click on “forgot your password?”

Shut down your PC

Unplug your modem

Leave all equipment off for at least 10 seconds

Basic Setup Diagram without a Router (see below for alternative router setup)

1.

2.

1.

2.

3.

CABLE / DSL JACK

MODEM

PERSONAL

COMPUTER

WALL

OUTLET 

TELEPHONE

TELEPHONE ADAPTER (TA)

CO-AXIAL CABLE / DSL PHONE LINE (LEAVE AS-IS)

ETHERNET CABLE

(USE EXISTING CABLE)

ETHERNET CABLE

(USE CABLE PROVIDED)

Line 1 Line 2

PLUG IN CABLE MODEM, TURN ON,
AND WAIT UNTIL ALL LIGHTS 
GO STEADY 

A

PLUG IN TA AND WAIT 30 SECONDS

TURN ON PC

B

C

Line 1 Line 2

Summary of Contents for 5102S

Page 1: ...ter Before You Begin Check Your Package Contents These are the items included with you purchase If any of the items below are missing please contact AT T Technical Support on 866 596 8464 D link 5102S Telephone Adapter Phone Cord Black Ethernet Cable Blue 12V DC Power Adapter ...

Page 2: ...ion Your 10 digit account provided in your order confirmation e mail Your account password selected when you ordered the service if you forgot it go to www callvantage att com and click on forgot your password Shut down your PC Unplug your modem Leave all equipment off for at least 10 seconds Basic Setup Diagram without a Router see below for alternative router setup 1 2 1 2 3 CABLE DSL JACK MODEM...

Page 3: ... ETHERNET POWER ETHERNET PORT ETHERNET PORT PORTS RESET WAN 12V LAN ON ON ON ON D PLUG IN CABLE MODEM TURN ON AND WAIT UNTIL ALL LIGHTS GO STEADY A PLUG IN TA AND WAIT 30 SECONDS TURN ON ROUTER TURN ON PC S B C Line 1 Line 2 OFF WAN UPLOAD RESET CONSOLE PSTN VoIP 12V 1A ETHERNET POWER ETHERNET PORT OFF ETHERNET PORT OFF PORTS RESET WAN 12V LAN OFF PERSONAL COMPUTER S HOME ROUTER CABLE DSL JACK MOD...

Page 4: ...een the router and computer The LED will blink to indicate there are some activities between router and computer If the LED does not light up when a cable is connected please verify the cable connection and make sure the device is powered up Phone LEDs or Solid Green indicates the registration is successful and system is ready to use The LED will blink to indicate the phone is off hook or there is...

Page 5: ...ngs If problem persists contact AT T Technical Support My telephone doesn t ring Verify that your phone is securely plugged into the phone port on the back of the TA Verify that the ringer on your phone is turned on and set to the proper volume I am having voice quality problems with my phone If you set up your TA behind the router your data connection may be interfering with your voice connection...

Page 6: ... 2007 AT T Knowledge Ventures All rights reserved AT T is a registered trademark of AT T Knowledge Ventures ...

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