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Comfort II

Installation

Manual

Comfort, the   Intelligent   Home   System

Summary of Contents for Comfort I

Page 1: ...Comfort II Installation Manual Comfort the Intelligent Home System...

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Page 3: ...Factory Restart 20 Backup Battery JP2 20 Transformer 19 Location and Mounting of Panel 18 Shunts Settings Analog Section 17 Shunts Settings Digital Section 17 Connections Analog Section 16 Connections...

Page 4: ...h come on after 5 seconds 49 The Green LED remains on after 5 seconds i e does not blink 49 The Red and Green Leds do not come on after Power Up 49 Start up Problems 49 Troubleshooting Kit 49 Section...

Page 5: ...and Voice Mail 56 The Users Line is always Busy 55 Customer s Caller ID Does not work 55 Customer has their own Answering Machine 55 Telephone Relays click every 10 seconds without getting Phone Troub...

Page 6: ...es Comfort handle Telephone line Cut 62 Can a PIR be used as an Entry Door zone for Final Door Arming 62 Does the system rearm after an alarm 62 Is the Siren Duration restarted during Alarm by new zon...

Page 7: ...Comfort II Installation Manual 1...

Page 8: ...lure and low battery w Built in protection against deep discharge of battery shuts down system when battery falls below a threshold preventing damage to the battery w Current limited 400 mA battery ch...

Page 9: ...cator formats supported include all major pulse formats 3x1 4x1 3x2 4x2 at 10 pps 20 pps and 40 pps and Contact ID Outputs w 8 open collector outputs on main board expandable to 16 with Local Expansio...

Page 10: ...atures w 2 way voice on Keypad w Voice Alarm History with Date and Time of zone activation w Voice Alarm Tracking in real time of activated zones w Alert zone types require activation of another zone...

Page 11: ...ring Information Products and Accessories w CP9000 EXP Comfort II with Enclosure Transformer and User Manual w LEM01 M2 Local Expansion Module 8 inputs 8 Outputs w LEM02 M2 Local Expansion Module 8 in...

Page 12: ...w IR01W Infrared transmitter cable assembly for short range round led w IR02W Infrared transmitter cable assembly for short range flat led w IRD01 Infrared Dome with Infrared transmitters and Infrare...

Page 13: ...hanges are made Action Codes Reference A Complete list of Actions and how they are used Action codes are commands for Comfort These are assembled into Responses sometimes called Macros to produce mult...

Page 14: ...Cytech Technology Web site Our Web site at http www cytech biz has all the manuals and other documentation FAQs applications brochures as well as software which can be downloaded Other sections inclu...

Page 15: ...e Control Yes Yes Yes Remote Phone Access 16 16 16 User Sign in Codes 16 32 16 Time Programs 8 16 8 Reminder Messages Yes Yes Yes Extended X10 codes Send 1 16 16 Receive X10 Housecodes 16 16 16 X10 Ho...

Page 16: ...0 15 8 RIO SCS 3 3 3 SEM 3 3 3 DP 8 8 8 LCD Comfort II Optimum Comfort II ULTRA Comfort I Ultra Model Comfort II Installation Manual 10...

Page 17: ...to 48 O P 41 to 48 I P 57 to 64 O P 57 to 64 UCM01 RS232 UCM CBUS UCM EIB CBUS EIB X10 Touchscreen RIO 1 Digital IR Input 129 to 136 Output 129 to 136 UCM Ethernet Ethernet RIO 8 Digital IR Input 185...

Page 18: ...nses Normally Open switches can also be connected to each RIO input to activate Responses Up to 8 RIOs can be connected to Comfort to provide 64 Digital IR inputs and a further 128 open collector outp...

Page 19: ...sic system and take a planned approach to their marketing by sending special offers throughout the year to stimulate the interest in time for their annual inspection and do the update at the same time...

Page 20: ...ioned outdoors connected to a common monitor switched by relays depending on which outside PIR detects movement Relay Modules with 4 relays are available When the Doorbell is pressed the front door ca...

Page 21: ...ate some curtain controllers This can be achieved using two outputs per curtain controller one to open and one to close Usually the output is pulsed for about 1 second to trigger the curtain controlle...

Page 22: ...erface IC U51 Digital Signal Processor DSP IC For Comforts voice menu and messages It may be reprogrammed for other vocabularies by downloading a vocabulary using the Comfigurator software tool Connec...

Page 23: ...12 J13 for the OP01 Output driver plug in module This can be replaced if the outputs are danaged RS485 J6 4 way connector for RS485 modules eg UCM SEM for short distance only using 4 way cable WA485 J...

Page 24: ...echo cancellation tuning Do not change Default is J52 Shunted J53 shunt across pins 2 and 3 KPMIC VR51 trimmer determines microphone signal level from the Keypads This affects keypad recording level a...

Page 25: ...amaged with incorrect handling Comfort PCB Mounting Holes Use N8 1 inch screws for mounting Mount the enclosure securely to a brick wall using Number 8 25 mm long screws to the 3 mounting holes as sho...

Page 26: ...supplied in the enclosure The mains installation should be carried out by a qualified electrician in accordance with Electrical Wiring Regulations BS 7671 The mains cable should be connected to the s...

Page 27: ...to install the highest capacity battery which can physically fit into the enclosure E g QC 0 650 A 650 mA For 8 hours required stand by QC x 8 Battery Size A hr Min 0 650 x 8 5 2 Amp hour hence Next...

Page 28: ...e U4 with one with default values 2 Downlaod the default file def34 cct using COMFIGURATOR and a UCM 3 Use the UCM with a Master U4 in the master socket and press the DLOAD button to download the cont...

Page 29: ...ngs by pulling the top housing firmly away at the bottom edge However even if the catches break the housings can be closed properly as the main catches are on the side wall Mount the back housing on t...

Page 30: ...007B does not support the Infrared receiver function KP02 while PC01 007C released in January 2001 does support Infrared receiver function with the appropriate components soldered in as well as a shun...

Page 31: ...t up Location DO NOT install a Door station in a noisy environment like beside busy road as the background noise may prevent the telephone side from being heard on the Door Station Number of Keypads a...

Page 32: ...other Keypad or can be left to time out Speaker and Strobe JP10 Connect a 12V strobe to the 12VF and STR outputs if needed Observe the polarity For UL Installations use a UL approved strobe eg Wheelo...

Page 33: ...rminal This should be inserted at the bellbox end Should you wish to work on the bellbox connections or open the control panel you can immobilize the system from causing a tamper alarm by entering Eng...

Page 34: ...single ground fault or open circuit on the siren wiring occurs to prevent the siren from sounding during this condition The output must be programmed to turn on when a Siren Trouble alarm occurs Pres...

Page 35: ...connected to the Telephone OUT socket Do not connect any other equipment between the incoming telephone line and the control panel Also do not connect any other telephone equipment including fax machi...

Page 36: ...r UL installations or Central Station monitored systems and is only applicable to Home Automation only installations Connection to Keyphone and PABX systems A key telephone system may be to the TEL OU...

Page 37: ...ling out must include the access digit usually 9 or 0 to obtain an outside line The system must not be connected as an extension of a PABX system for UL approved or monitored installations as it may n...

Page 38: ...n The Zone Settings in the Engineer menu determine if the contact is Normally Closed N C or Normally Open N O N O and N C contacts cannot be connected on a single zone Do not use this for UL985 Fire d...

Page 39: ...open circuit fault will trigger a Zone Trouble Alarm which can be reported to the programmed phone numbers The table below shows the expected values of circuit resistance for open and close conditions...

Page 40: ...unique ability to announce the type of the activated zone during Security Check during arming alarm history alarm tracking and event log So if more than one detector is connected to a zone input it sh...

Page 41: ...not mix Fire Detectors with Burglary Detectors under the same zone Tamper Input JP1 A tamper switch may be connected to the TAMPER input 2 pin Terminal J4 If not used short the J4 terminal block with...

Page 42: ...signal should be applied to non eol zone where the trigger wire connects just to one side of the zone provided the detector has a 12v supply derived from the panel acting as a reference If tamper pro...

Page 43: ...minal and the output terminal They should be located near to the enclosure N O N C COM OUTPUT 12V OUTPUT Relay Figure 2 14 Output Connection to a Relay Two Way Light switching with Comfort To allow th...

Page 44: ...nputs in Comfort When there is AC current flowing though the mains wire The current transformer senses the AC current flowing in the mains wire and the CSM PCB gives a closed contact status on its out...

Page 45: ...nt for transmitting infrared signals across a room to one or more receivers It has built in series resistance and series resettable fuse to protect the infrared led from damage IR01W and IR02W are mea...

Page 46: ...wer e g motion detectors The S12V terminal provides 12V to external devices which require resetting when activated e g smoke detectors Comfort can be programmed to turn off S12V usinf Action 90 when n...

Page 47: ...C NO Negative trigger from Output 1 operates the relay board Detector Detector IMPORTANT The 0V line MUST be commoned between the Comfort Panel and the supplementary power supply The 12V from Comfort...

Page 48: ...be sent along the AC mains wiring to X 10 compatible devices around the property It also receives X10 commands which can activate Responses in Comfort PRO and Ultra not for Entry The 1 way X10 interfa...

Page 49: ...interface must be plugged into a mains socket in the same room as the Comfort Panel Local Expansion Modules The LEM01 M2 has 8 inputs and 8 outputs Figiure 2 21 LEM01 M2 The LEM02 M2 has 8 inputs with...

Page 50: ...a plastic standoff for stabilisation The RGR04 Ringer Module has two functions 1 It rings the local phone whenever the Door Station doorbell button is pressed 2 It rings the local phone whenever a re...

Page 51: ...indicates that the Voice system and the U4 NVM has been checked and is the correct version If things go wrong here refer to the section on Troubleshooting 7 The Keypads should announce Security Off 8...

Page 52: ...off as directed 6 Arm the security system to away mode Check that the system arming procedure is completed once the entry door is opened and closed Any programmed Away Mode response should be activat...

Page 53: ...message Check that the message is sufficiently loud If the message is too soft or if Comfort cuts off the recording before it is finished the recording level may be set too low The recording level ca...

Page 54: ...ressing the button when Security is OFF should cause the Keypad to give a door chime tone Use the local telephone to answer and talk with the Door Station Check that both sides can be heard clearly If...

Page 55: ...ances Start up Problems When power is first applied or the Reset button is pressed the system goes through a self test sequence Observe the red and green leds on the Comfort panel not the Keypads The...

Page 56: ...Keypad Door Station SEM UCM or RIO SCS is not communicating with the Comfort panel The ID address of the device which is not communicating is reported This ID identifies which device is giving the pr...

Page 57: ...will not produce beeps 1 Check that the Keypad Door Station selection JP5 is correctly set to 1 2 upper position for Keypad and 2 3 lower position for Door Station 2 Check that the ID selection switc...

Page 58: ...C wire from the affected Keypad or Door Station or a faulty microphone on the unit You can check the MIC and Speaker on all keypads by using the Keypad Intercom mode F 8 Check that all other keypads c...

Page 59: ...the trimmer can be adjusted back clockwise for higher MIC gain if required The KPMIC and DPMIC trimmers are set at the centre at the factory Door Station cannot Ring the Telephone If pressing the Door...

Page 60: ...hich is the time in seconds allowed for to be pressed after going offhook This is usually set to 6 seconds If the value set is too low it could prevent you from signing in From v4 88 4 If the relay cl...

Page 61: ...System is unable to dial out if the parallel phone is offhook This cannot be used for UL systems or monitored systems and is meant for systems concerned mainly with Home Automation only Telephone Rela...

Page 62: ...is caused by the telephones or telephone line fault Do not forget to set the system Date and Time after power on Special Telecom Services e g Call Forwarding and Voice Mail Call Forwarding and Answeri...

Page 63: ...m working but in alarm Comfort cuts off the local telephones Setting the flag Always Cut Local Phones during dialout in Location 40 Table 35 may fix this problem by cutting off the local phones when d...

Page 64: ...s is to allow the phone to arm or disarm This may also be caused by a faulty telephone Sign in Codes Lost User Code Lost Go To Program Menu Engineer menu 9 5 for User Codes and 0 to Erase all Users or...

Page 65: ...ting 2 from their code it will be preceded by time mailbox sign in code OK N A Duress Alarm Doorbell pressed while system is armed N A Doorbell System dial test selected N A Dial Test The system is ar...

Page 66: ...Alarm Activation followed by Zone number Restore Panic Alarm Zone System Armed to Night Mode Part Set N A Night Mode Kissoff from Monitoring Station received N A Monitoring Station OK Valid user code...

Page 67: ...close to being detected as Open A change in temperature may cause the system to go into alarm Zone Trouble Go into Security Check Eng Menu 8 2 or F3 2 on Keypad The names of the zones activated are an...

Page 68: ...system to arm prematurely and cause a false alarm If a magnetic contact for the Entry door cannot be installed retrofit then set the Away Arming method to Arm After Exit Delay This is shown in Table 3...

Page 69: ...erase User 1 and add the user again Does the system remain armed after removal of power After a complete loss of power including battery discharge the system remembers its last state and restores it...

Page 70: ...r terminal equipment 4 The equipment has been approved for use of the following facilities w Auto Answering w Recording and Answering w Auto Dialing It may help callers if your outgoing answering mach...

Page 71: ...should NOT be reported as a fault to the Telecom Faults Service Automatic re attempts to the same number The equipment shall be set to operate within the following limits for compliance with Telecom s...

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Page 75: ...system it does not offer guaranteed protection against burglary fire or other emergency Any Intruder alarm system is subject to failure or compromise Despite frequent testing and due to but not limit...

Page 76: ...tech biz email info cytech biz User Group http finance groups yahoo com group comfort technical Copyright Cytech Technology Pte Ltd RCB 199506853M Document Title Comfort II Installation Manual Filenam...

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