1.
Identify all I/O adapters currently installed in your system. This includes your on-board serial
ports, controller cards, sound cards, etc. The I/O addresses used by these adapters, as well as the
IRQ (if any) should be identified.
2.
Configure your
CyberResearch
adapter so that there is no conflict with currently installed
adapters. No two adapters can occupy the same I/O space.
3.
Try the
CyberResearch
adapter with a unique IRQ. While the
CyberResearch
adapter does
allow the sharing of IRQs, many other adapters (i.e., SCSI adapters & on-board serial ports) do
not.
4.
Make sure the
CyberResearch
adapter is securely installed.
5.
For Windows 95/98/ME/NT/2000, the diagnostic tool ‘WinSSD’ is installed in the SeaCOM
folder on the Start Menu during the setup process. First find the ports using the Device Manager,
then use ‘WinSSD’ to verify that the ports are functional.
6.
For Windows CE and PocketPC, the utility ‘vxHpc’ is available from Cambridge Computer
Corporation, free for a 30-day evaluation or a nominal charge for a license. ‘vxHpc’ is a high
performance serial and telnet communication software application that can help you connect to
various terminal devices and can also be used to perform a simple loopback test. The latest
version and instructions are available here:
7.
Remember, if ‘No Echo’ mode is selected, a data loopback cannot be accomplished.
8.
Always use the
CyberResearch
diagnostic software when troubleshooting a problem. This will
eliminate any software issues from the equation.
COML 2232F
CyberResearch
®
Serial Communications
6
©Copyright 2006
CyberResearch, Inc.
