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CyberPower will inspect and examine the Product within ten (10) days of receipt. If the
Product is not as warranted, CyberPower will repair or replace the Product and return it to
you at CyberPower's expense, or, if CyberPower is unable to or decides not to repair or
replace the Product (if defective) within a reasonable time, CyberPower will refund to you
the full purchase price you paid for the Product (purchase receipt showing price paid is
required).
POWER CONTROL GUARANTEE
If you are the Initial Purchaser and the Product is still covered by the Limited Warranty, the
Power Control Guarantee provides protection for damage to equipment connected to the
Product ("Connected Equipment"), subject to certain terms and limitations.
The Power Control Guarantee is not "first dollar" coverage. CyberPower's obligation is
reduced by any amounts that Initial Customer is entitled to recover from other sources
regarding the Connected Equipment, including insurance, other warranty, or extended
warranty coverage, whether or not the Initial Customer makes a claim for recovery,
including but not limited to a claim under any applicable insurance, other warranty, or
extended warranty.
The Power Control Guarantee is separate from the Limited Warranty, but they are related.
The Limited Warranty does not cover Connected Equipment, but as is explained below, to
be covered under the Power Control Guarantee, the Connected Equipment must have been
damaged due to a failure of the Product that is covered by the Limited Warranty. The
Connected Equipment must have been damaged due to a defect in materials or
workmanship of the Product, and the Product must still be covered by the Limited Warranty
and the Initial Customer has made a valid claim for the Product under the Limited Warranty.
In the event of damage to the Connected Equipment, your exclusive remedy, and
CyberPower's sole obligations, are as follows for Connected Equipment. If (a) the Product
purchased and owned by you is defective in material or workmanship under the Limited
Warranty or any applicable Implied Warranty; (b) the Limited Warranty requirements have
been met, and; (c) none of the limitations or exclusions on warranty coverage apply,
CyberPower will (as CyberPower elects, as permitted by law), repair, replace, or pay the
Agreed Damage Amount (defined below) for, the item(s) of your electronic equipment
directly and properly connected to the product (the "Connected Equipment") if that
Connected Equipment is (x) damaged by AC power line transients, spikes, or surges on
properly installed, grounded, and code-compliant 120 volt power lines in the United States
and Canada, or by transients, surges or spikes on standard telephone equipment lines, or
Base 10/100T Ethernet lines that are properly installed and connected (a "Power
Disturbance") and (y) is directly plugged into and properly connected to a CyberPower
Product in its original condition which is properly operated when a Power Disturbance
passes through the CyberPower Product and (y.1) exhausts the protection capacity of the
CyberPower Product or (y.2) damages the CyberPower Product. This provision sets out the
only liability of any character of CyberPower for direct, indirect, special, consequential,
and/or incidental damages under our Limited Warranty, applies only to Connected
Equipment, and all such Liability is limited to the Agreed Damage Amount.
To make a Warranty claim for damage to Connected Equipment under the Power Control
Guarantee, you must do the following:
1. Have completed and returned the CyberPower Warranty card or provide reasonable
proof of purchase, for example, a sales receipt that establishes you as the original
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