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LIMITED LIFETIME WARRANTY AND CONNECTED
EQUIPMENT GUARANTEE
Read the following terms and conditions carefully before using the
CyberPower B100WRC1 (the “product”). By using the product, you
consent to be bound by the terms and conditions of this limited
lifetime warranty and connected equipment guarantee (together
referred to as this “warranty”). IF YOU DO NOT AGREE TO THE
TERMS AND CONDITIONS OF THIS WARRANTY, YOU SHOULD
RETURN THE PRODUCT FOR A FULL REFUND PRIOR TO USING IT.
Who is providing this Warranty, and what does it cover?
Cyber Power Systems (USA), Inc. (“CyberPower”) provides this
Limited Lifetime Warranty. It only covers the original purchaser
and ends if you no longer own the product. This warranty covers
defects in materials and workmanship in the product under normal
use and conditions. It also covers equipment connected to the
product and damaged because of the failure of the product. This
warranty covers the product and connected equipment for as
long as you own the product.
How do you open a connected equipment claim?
1. Call us at (877) 297-6937, or write to us at Cyber Power Systems
(USA), Inc., 4241 12th Ave. E., STE 400, Shakopee, MN 55379, or
send us an email at [email protected] within 10 days of the
occurrence for instructions.
2. When you contact CyberPower, identify the product, the
purchase date, and the item(s) of connected equipment. Have
information on all applicable insurance or other resources of
recovery/payment that are available to the initial customer, and
request a claim number.
3. You must provide a dated purchase receipt (or other proof of
the original purchase) for the CyberPower unit and connected
equipment. You also need to provide a description of the
damage to your connected equipment.
4. Pack and ship the product to CyberPower and the item(s) of
connected equipment, a repair cost estimate for the damage
to the connected equipment, and all claim forms that
CyberPower provides to you. Show the claim number on the
shipping label, or include it with the product. You must prepay
all shipping costs. You are responsible for packaging and
shipment, and you must pay the cost of the repair estimate.
What will CyberPower do to correct problems?
CyberPower will inspect and examine the product. If the product
is defective in material or workmanship, CyberPower will replace
it at CyberPower’s expense, or CyberPower will refund the full
purchase price you paid for the product (purchase receipt
showing price paid is required). If the product failed to protect
any equipment plugged into it, we will also send you forms for
making your claim for the connected equipment. We will repair
or replace the equipment that was damaged because of the
failure of the product or pay you the
fair market value (NOT
REPLACEMENT COST),
of the equipment at of the time of the
damage. We will use Orion Blue Book, another third-party
valuation guide, eBay, Craigslist, or other source to establish
that amount. Our maximum liability is limited to $25,000 for the
B100WRC1.
Who pays for shipping?
We pay shipping when we send items to you; you pay when you
send items to us.
What are some things this Warranty does not cover?
1. THIS WARRANTY DOES NOT COVER: ANY SOFTWARE THAT
WAS DAMAGED, SOFTWARE THAT NEEDS TO BE REPLACED
DUE TO THE FAILURE OF THE PRODUCT, OR ANY DATA
THAT IS LOST AS A RESULT OF THE FAILURE. THIS
WARRANTY DOES NOT COVER THE RESTORATION OF DATA
OR RECORDS, OR THE REINSTALLATION OF SOFTWARE.
2. This warranty does not cover: misuse, modification, operation,
or storage outside of the environmental limits of the product or
the equipment connected to it. It does not cover damage while
in transit or in storage; if there has been improper operation or
maintenance, or use with items not designed or intended for
use with the product, such as laser printers, appliances,
aquariums, medical, or life support devices, etc.
What are the other limitations?
The sole and exclusive remedies of the initial customer are those
provided by this warranty.
1. This warranty does not apply unless the product and the
connected equipment were connected to properly wired and
grounded outlets (including compliance with electrical and
safety codes of the most current electrical code), without the
use of any adapters or other connectors.
2. The product must have been plugged directly into the power
source. The equipment connected to the product must be
directly connected in the product, not “daisy chained”
together in serial fashion with any extension cords, another
product, or device similar to the product, surge suppressor, or
power tap. Any such installation voids the warranty.
3. The product and connected equipment must have been used
properly in a suitable environment, in conformance with any
applicable license, instruction manual, or warnings.
4. The product must have been used at all times within the
limitations on the product’s VA capacity.
Where can I get more information?
Contact us at
Cyber Power Systems (USA), Inc.
4241 12th Avenue East Suite 400
Shakopee, MN 55379;
Call us at (877) 297-6937;
Send us an email at [email protected]
PRODUCT REGISTRATION
Prompt product registration assures coverage under the limited
lifetime warranty, and also allows the opportunity of notifications
for product enhancements, upgrades, and other announcements.
Registration is quick and easy. Go to the Product Registration
Page at www.CyberPowerSystems.com/registration.
CONTACT INFORMATION
Cyber Power Systems (USA), Inc.
4241 12th Avenue East Suite 400
Shakopee, MN 55379
Toll-free: 1-877-297-6937 | CyberPowerSystems.com
K01-0000698-00
CyberPowerSystems.com
© 2018 Cyber Power Systems (USA), Inc. All rights reserved.
All other trademarks are the property of their respective owners.
This device is manufactured using environmentally-safe
procedures in compliance with the Restriction of Hazardous
Substances (RoHS) directive.
Please join CyberPower in caring for the
environment by recycling this manual.
UL Listed to U.S. and Canadian Safety Standards UL 1449.
This product is listed to applicable U.S. and Canadian safety
standards by Underwriters Laboratories Inc.
Full compliance with RoHS.
WARNING:
This product can expose you to chemicals including
styrene (ABS), which is known to the State of California to cause cancer.
For more information, go to www.p65warnings.ca.gov.