background image

 

Installing the VoIP Indoor Office Ringer

Parts List

Operations Guide

930386E

CyberData Corporation

27

2.3.5.1 Point-to-Point Configuration

When the device is set to not register with a SIP server, it is possible to set the Office Ringer to dial 
out to a single endpoint.

To set the Office Ringer to dial out to a single endpoint, complete the following steps:

1. Make sure that th

Register with a SIP Server

 

setting on the 

SIP Configuration Page

 

is not 

enabled. See 

Figure 2-14

.

2. In the 

Dial Out Extension

 field on the 

Sensor Configuration Page

 (see 

Figure 2-15

), type the IP 

address of the remote device. 

3. Select 

Save

.

Note

The Office Ringer can also receive Point-to-Point calls. The delayed DTMF functionality is 
available in the Point-to-Point Mode. Receiving point-to-point SiP calls may not work with 
all phones.

Figure 2-14. SIP Configuration Page

Device is set to NOT register with a SiP server

Summary of Contents for 011149 Series

Page 1: ... Office Ringer Operations Guide Part 011149 RAL 9003 Signal White Color Document Part 930386E for Firmware Version 6 1 0 CyberData Corporation 3 Justin Court Monterey CA 93940 831 373 2601 The IP Endpoint Company ...

Page 2: ...products software firmware and or hardware CyberData Corporation reserves the right to make changes without notice to this manual and to any such product software firmware and or hardware OPEN SOURCE STATEMENT Certain software components included in CyberData products are subject to the GNU General Public License GPL and Lesser GNU General Public License LGPL open source or free software licenses ...

Page 3: ... an electrician for replacement of the obsolete outlet 10 Protect the power cord from being walked on or pinched particularly at plugs convenience receptacles and the point where they exit from the apparatus 11 Only use attachments accessories specified by the manufacturer 12 Refer all servicing to qualified service personnel Servicing is required when the apparatus has been damaged in any way suc...

Page 4: ...that is a safety policy or protection of property The safety guidelines for the equipment in this manual do not purport to address all the safety issues of the equipment It is the responsibility of the user to establish appropriate safety ergonomic and health practices and determine the applicability of regulatory limitations prior to use Potential safety hazards are identified in this manual thro...

Page 5: ...ation Revision Information Revision 930386E which corresponds to firmware version 6 1 0 was released on June 29 2011 and has the following changes Updates Section 2 3 5 1 Point to Point Configuration Adds Figure 2 15 Sensor Configuration Page ...

Page 6: ...dio Video Profile Cat 5 TIA EIA 568 B Category 5 DHCP Dynamic Host Configuration Protocol LAN Local Area Network LED Light Emitting Diode Mbps Megabits per Second NTP Network Time Protocol PBX Private Branch Exchange PoE Power over Ethernet as per IEEE 802 3af standard RTFM Reset Test Function Management SIP Session Initiated Protocol u law A companding algorithm primarily used in the digital tele...

Page 7: ... Log in to the Configuration Home Page 18 2 3 3 Configure the Device 21 2 3 4 Configure the Network Parameters 23 2 3 5 Configure the SIP Parameters 25 2 3 6 Configure the Officeringer Parameters 29 2 3 7 Configure the Sensor Configuration Parameters 31 2 3 8 Configure the Multicast Parameters 35 2 3 9 Configure the Audio Configuration Parameters 38 2 3 10 Configure the Event Parameters 44 2 3 11 ...

Page 8: ...ide 930386E CyberData Corporation ii C 4 2 Warranty RMA Returns Outside of the United States 64 C 4 3 Spare in the Air Policy 65 C 4 4 Return and Restocking Policy 65 C 4 5 Warranty and RMA Returns Page 65 Index 66 ...

Page 9: ...fy This Product To identify the VoIP Indoor Office Ringer look for a model number label similar to the one shown in Figure 1 1 The model number on the label should be 011149 Figure 1 1 Model Number Label VoIP OFFICE RINGER INDOOR 011149A 021074A WWW CYBERDATA NET 149000001 Model number ...

Page 10: ... VoIP phone system Figure 1 2 Typical Installation Door Entry Access Control Strobe Light VoIP Office Ringer VoIP Office Ringer IP Phone IP PBX Server Generic PoE Hub 1 2 3 4 5 6 Warning Electrical Hazard The Office Ringer enclosure is not rated for any AC voltages Warning Electrical Hazard This product should be installed by a licensed electrician according to all local electrical and building co...

Page 11: ...00 Mbps 802 3af compliant 2 gang outlet box size Network Web management Network adjustable speaker volume adjustment Network configurable relay activation settings Network downloadable product firmware Doubles as a paging speaker One dry contact relay for auxiliary control Autoprovisioning Configurable audio files Office Ringer Three year warranty ...

Page 12: ...t Dynamically assigns IP addresses in addition to the option to use static addressing TFTP Client Facilitates hosting for the Autoprovisioning configuration file RTP RTP AVP Audio Video Profile Facilitates autoprovisioning configuration values on boot Packet Time 20 ms Audio Encodings PCMU G 711 mu law PCMA G 711 A law 1 5 Supported SIP Servers The following link contains information on how to con...

Page 13: ...Output 1 Watt Peak Power Network Rate 10 100 Mbps Power Requirement Sound volume level PoE 802 3af compliant or 5 volts at 1000mA 87db at 1 meter Protocol SIP Part Number 011149 Dimensions 4 53 x 4 53 x 2 11 H x W x D Weight Auxiliary Relay 0 71 lbs shipping weight of 1 1 lbs 0 32 kg shipping weight of 0 5 kg 1 A at 30 VDC 4 53 115 0 4 53 115 0 DIMENSIONS ARE IN INCHES MILLIMETER 2 14 54 3 ...

Page 14: ...ing the VoIP Indoor Office Ringer 2 1 Parts List Table 2 1 illustrates the VoIP Indoor Office Ringer parts Table 2 1 Parts List Quantity Part Name Illustration 1 Office Ringer Assembly 1 Installation Quick Reference Guide 1 Office Ringer Mounting Accessory Kit ...

Page 15: ...inal block can accept 16 AWG gauge wire Note As an alternative to using PoE power you can supply 5 VDC at 1000 mA into the terminal block Figure 2 1 Office Ringer Connections 1 2 3 4 5 6 Accept 16 AWG Gauge Wire J3 Terminal Block Alternate Power Input 1 5V at 1000 mA 2 Power Ground Relay Contact 1A at 30 VDC for Continuous Loads 3 Normally Open Common 4 Normally Open Contact 5 Door Sense Input 6 D...

Page 16: ... generation Figure 2 2 Auxiliary Relay Wiring Diagram Warning Electrical Hazard The Office Ringer enclosure is not rated for any AC voltages Warning Electrical Hazard This product should be installed by a licensed electrician according to all local electrical and building codes Warning Electrical Hazard To prevent injury this apparatus must be securely attached to the floor wall in accordance with...

Page 17: ... Guide 930386E CyberData Corporation 9 2 2 3 Identifying the Office Ringer Connectors See the following Figures and Tables to identify the connectors and functions Figure 2 3 Connector Locations Table 2 2 Connector Functions Connector Function J6 Speaker Interface ...

Page 18: ... Function J1 PoE Network Connection RJ 45 ethernet J3 Terminal Block see Figure 2 1 J4 Factory Only J8 Factory Only JP0 Factory Only JP1 Factory Only JP2 Factory Only JP3 Factory Only JP4 Factory Only JP5 Factory Only JP6 Factory Only JP7 Factory Only JP8 Factory Only JP9 Factory Only JP10 Disables the intrusion sensor when installed SW1 RTFM see Section 2 2 5 RTFM Switch ...

Page 19: ...ernet cable or power supply The square green Link light above the Ethernet port indicates that the network connection has been established see Figure 2 5 and Figure 2 6 The Link light changes color to confirm the auto negotiated baud rate This light is yellow at 10 Mbps It is orange at 100 Mbps Figure 2 5 Network Connector Prior to Installation Link Activity Ethernet ...

Page 20: ...oIP Indoor Office Ringer Parts List Operations Guide 930386E CyberData Corporation 12 2 2 4 1 Verify Network Activity The square yellow Activity light blinks when there is network activity Figure 2 6 Network Connector ...

Page 21: ...h When the Office Ringer is operational and linked to the network use the Reset Test Function Management RTFM switch Figure 2 7 on the Office Ringer board to announce and confirm the Office Ringer s IP Address and test that the audio is working Note You must do these tests prior to final assembly Figure 2 7 RTFM Switch ...

Page 22: ...ent IP address press and hold the RTFM switch for one to two seconds Note The Office Ringer will use DHCP to obtain the new IP address DHCP assigned address or default to 10 10 10 10 if a DHCP server is not present Note Pressing and holding the RTFM switch for longer than five seconds will restore the Office Ringer to the factory default settings Figure 2 8 RTFM Switch ...

Page 23: ...The Office Ringer will use DHCP to obtain the new IP address DHCP assigned address or default to 10 10 10 10 if a DHCP server is not present Figure 2 9 RTFM Switch To set the factory default settings 1 Press and hold the RTFM switch for more than five seconds 2 The Office Ringer announces that it is restoring the factory default settings Note The Office Ringer will use DHCP to obtain the new IP ad...

Page 24: ...Section A 1 Mount the Office Ringer for instructions All Office Ringers are initially configured with the following default IP settings When configuring more than one Office Ringer attach the Office Ringers to the network and configure one at a time to avoid IP address conflicts Table 2 4 Factory Default Settings Parameter Factory Default Setting IP Addressing DHCP IP Addressa a Default if there i...

Page 25: ...eb Page Navigation Web Page Item Description Link to the Home page Link to the Device Configuration page Link to the Networking page Link to go to the SIP Configuration page Link to go to the Officeringer page Link to the Sensor Configuration page Link to the Multicast Configuration page Link to the Audio Configuration page Link to the Event Configuration page Link to the Autoprovisioning Configur...

Page 26: ...he PC is on the same IP network as the Office Ringer Note You may also download CyberData s VoIP Discovery Utility program which allows you to easily find and configure the default web address of the CyberData VoIP products CyberData s VoIP Discovery Utility program is available at the following website address http www cyberdata net support voip discovery_utility html Note The Office Ringer ships...

Page 27: ...ist Operations Guide 930386E CyberData Corporation 19 2 When prompted use the following default Web Access Username and Web Access Password to access the Home Page Figure 2 10 Web Access Username admin Web Access Password admin Figure 2 10 Home Page ...

Page 28: ...ows the current firmware version IP Addressing Shows the current IP addressing setting DHCP or static IP Address Shows the current IP address Subnet Mask Shows the current subnet mask address Default Gateway Shows the current default gateway address DNS Server 1 Shows the current DNS Server 1 address DNS Server 2 Shows the current DNS Server 2 address Speaker Volume Shows the current speaker volum...

Page 29: ...uration Page 2 On the Device Configuration page you may enter values for the parameters indicated in Table 2 7 Table 2 7 Device Configuration Parameters Web Page Item Description Volume Settings Speaker Volume Type the desired Office Ringer volume level into this field Relay Settings Activate Relay with DTMF Code When selected the relay can be activated with a DTMF code DTMF Activation Code Type t...

Page 30: ...tivated for as long as the call is active Miscellaneous Settings Auto Answer Incoming Calls When selected the device will automatically answer incoming calls When Auto Answer is Off the device will play a ringtone through the Office Ringer speaker until someone presses the button Play Ringback Tone When selected you will hear a ringback tone while making a call Volume Boost When Volume Boost is en...

Page 31: ...fice Ringer Parts List Operations Guide 930386E CyberData Corporation 23 2 3 4 Configure the Network Parameters 1 Click the Networking button to open the Network Configuration page Figure 2 12 Figure 2 12 Network Configuration Page ...

Page 32: ... appropriate radio button If you select Static configure the remaining parameters indicated in Table 2 8 If you select DHCP go to Step 3 Network Settings IP Address Enter the Static IP address Subnet Mask Enter the Subnet Mask address Default Gateway Enter the Default Gateway address DNS Server 1 Enter the DNS Server 1 address DNS Server 2 Enter the DNS Server 2 address Current Network Settings Sh...

Page 33: ...erData Corporation 25 2 3 5 Configure the SIP Parameters 1 Click SIP Config to open the SIP Configuration page Figure 2 13 Note For specific server configurations go to the following website address http www cyberdata net support server index html Figure 2 13 SIP Configuration Page ...

Page 34: ...8 character limit SIP User ID Type the SIP User ID up to 64 alphanumeric characters Authenticate ID Type the Authenticate ID up to 64 alphanumeric characters Authenticate Password Type the Authenticate Password up to 64 alphanumeric characters Register with a SIP Server Check this box to enable SIP Registration For information about Point to Point Configuration see Section 2 3 5 1 Point to Point C...

Page 35: ...owing steps 1 Make sure that the Register with a SIP Server setting on the SIP Configuration Page is not enabled See Figure 2 14 2 In the Dial Out Extension field on the Sensor Configuration Page see Figure 2 15 type the IP address of the remote device 3 Select Save Note The Office Ringer can also receive Point to Point calls The delayed DTMF functionality is available in the Point to Point Mode R...

Page 36: ...Installing the VoIP Indoor Office Ringer Parts List Operations Guide 930386E CyberData Corporation 28 Figure 2 15 Sensor Configuration Page Dial Out Extension ...

Page 37: ...ion does not have to be to the same server as the primary SIP registration Any calls made to the Officeringer extension will cause the Office Ringer to play a ring tone There is no way to answer this call The Officeringer is designed to be used in buildings where calls made after hours are directed to a ring group 1 Click on the Officeringer button to open the Officeringer Configuration page See F...

Page 38: ...n dotted decimal notation Remote SIP Port Type the Remote SIP Port number default 5060 8 character limit Local SIP Port Type the Local SIP Port number default 5060 8 character limit Note This value cannot be the same as the Local SIP Port found on the SIP Configuration Page User ID Type the User ID up to 64 alphanumeric characters Authenticate ID Type the Authenticate ID up to 64 alphanumeric char...

Page 39: ...t parameter has been met The intrusion sensor is an optical sensor installed on the Office Ringer board and will be activated when the Office Ringer is removed from the case For each sensor there are four actions the Office Ringer can take Flash the LED until the sensor is deactivated roughly 10 times second Activate the relay until the sensor is deactivated Loop an audio file out of the Office Ri...

Page 40: ...lling the VoIP Indoor Office Ringer Parts List Operations Guide 930386E CyberData Corporation 32 1 Click Sensor Config to open the Sensor Configuration page Figure 2 17 Figure 2 17 Sensor Configuration Page ...

Page 41: ...xtension strings and DTMF tones see Section 2 3 7 1 Dial Out Extension Strings and DTMF Tones using rfc2833 Dial Out ID Type the desired Extension ID 64 character limit Use this button to test the door sensor Intrusion Sensor Settings Activate Relay Check this box to activate the relay until the sensor is deactivated Play Audio Locally Check this box to loop an audio file out of the Office Ringer ...

Page 42: ...ished with a remote device Subsequent commas will pause for 2 seconds A pause of one second will be sent after each numerical digit Note The maximum number of total characters in the dial out field is 25 Table 2 12 Examples of Dial Out Extension Strings Extension String Resulting Action 302 Dial out extension 302 and establish a call 302 2 Dial out extension 302 and establish a call wait 3 seconds...

Page 43: ... allowing the group traffic traversal from the source The Multicast Configuration page allows the Office Ringer to join up to 10 paging zones for receiving ulaw alaw encoded RTP audio streams A paging zone can consist of one or many CyberData multicast group enabled products There is no limit to how many Office Ringers can be in a given paging zone Each multicast group is defined by a multicast ad...

Page 44: ...door Office Ringer Parts List Operations Guide 930386E CyberData Corporation 36 1 Click on the Multicast Configuration button to open the Multicast Configuration page See Figure 2 18 Figure 2 18 Multicast Configuration Page ...

Page 45: ...d officering tones are all prioritized Ringtones and Officeringtones Ringtones all play at the same priority level This means that it is possible to have a officering tone and a normal ringtone playing at the same time Table 2 14 Multicast Configuration Parameters Web Page Item Description Enable Multicast Operation Enables or disables multicast operation Device Settings Priority Indicates the pri...

Page 46: ...nfigure the Audio Configuration Parameters The Audio Configuration page is used to add custom audio to the board User uploaded audio will take precedence over the audio files shipped with the Office Ringer 1 Click Audio Config to open the Audio Configuration page Figure 2 19 Figure 2 19 Audio Configuration Page ...

Page 47: ...Installing the VoIP Indoor Office Ringer Parts List Operations Guide 930386E CyberData Corporation 39 Figure 2 20 Audio Configuration Page continued ...

Page 48: ...Installing the VoIP Indoor Office Ringer Parts List Operations Guide 930386E CyberData Corporation 40 Figure 2 21 Audio Configuration Page continued ...

Page 49: ...ed by default 24 character limit Your IP Address is Corresponds to the message Your IP address is 24 character limit Rebooting Corresponds to the spoken word Rebooting 24 character limit Restoring default Corresponds to the message Restoring default 24 character limit Ringback Tone This is the ringback tone that plays when calling a remote extension 24 character limit Ring Tone This is the tone th...

Page 50: ...r created Audio Files User created audio files should be saved in the following format RIFF little endian data WAVE audio Microsoft PCM 16 bit mono 8000 Hz You can use the free utility Audacity to convert audio files into this format See Figure 2 22 through Figure 2 24 Figure 2 22 Audacity 1 Figure 2 23 Audacity 2 ...

Page 51: ...inger Parts List Operations Guide 930386E CyberData Corporation 43 When you export an audio file with Audacity save the output as WAV Microsoft signed 16 bit PCM Figure 2 24 WAV Microsoft signed 16 bit PCM WAV Microsoft signed 16 bit PCM ...

Page 52: ...ion 44 2 3 10 Configure the Event Parameters Click the Event Config button to open the Event Configuration page Figure 2 25 The Event Configuration page specifies a remote server that can be used to receive HTTP POST events when actions take place on the board Figure 2 25 Event Configuration Page ...

Page 53: ...ected Call Terminated Events are enabled Enable Relay Activated Events When selected Relay Activated Events are enabled Enable Relay Deactivated Events When selected Relay Deactivated Events are enabled Enable Ring Events When selected Ring Events are enabled Enable Office Ring Events When selected there is a notification when the unit receives a office ring Enable Multicast Start Events When sele...

Page 54: ...berData VoIP Device MAC 0020f70015b6 event POWERON event cyberdata POST xmlparse_engine HTTP 1 1 Host 10 0 3 79 User Agent CyberData 1 0 0 Content Length 199 Content Type application x www form urlencoded xml version 1 0 encoding ISO 8859 1 cyberdata NAME CyberData VoIP Device MAC 0020f70015b6 event HEARTBEAT event cyberdata POST xmlparse_engine HTTP 1 1 Host 10 0 3 79 User Agent CyberData 1 0 0 C...

Page 55: ...9 User Agent CyberData 1 0 0 Content Length 234 Content Type application x www form urlencoded xml version 1 0 encoding ISO 8859 1 cyberdata NAME CyberData VoIP Device MAC 0020f70015b6 event MULTICAST_START event index 8 index cyberdata POST xmlparse_engine HTTP 1 1 Host 10 0 3 79 User Agent CyberData 1 0 0 Content Length 233 Content Type application x www form urlencoded xml version 1 0 encoding ...

Page 56: ...d xml version 1 0 encoding ISO 8859 1 cyberdata NAME CyberData VoIP Device MAC 0020f70015b6 event RELAY_DEACTIVATED event cyberdata POST xmlparse_engine HTTP 1 1 Host 10 0 3 79 User Agent CyberData 1 0 0 Content Length 234 Content Type application x www form urlencoded xml version 1 0 encoding ISO 8859 1 cyberdata NAME CyberData VoIP Device MAC 0020f70015b6 event OFFICERINGING event cyberdata ...

Page 57: ...ist Operations Guide 930386E CyberData Corporation 49 2 3 11 Configure the Autoprovisioning Parameters 1 Click the Autoprovisioning button to open the Autoprovisioning Configuration page See Figure 2 26 Figure 2 26 Autoprovisioning Configuration Page ...

Page 58: ...on Autoprovisioning Enable Autoprovisioning See Section 2 3 11 1 Autoprovisioning Get Autoprovisioning from DHCP See Section 2 3 11 1 Autoprovisioning Autoprovisioning Server IP Address See Section 2 3 11 1 Autoprovisioning 15 character limit Autoprovisioning Autoupdate in minutes Type the desired time in minutes that you want the Autoprovisioning feature to update 6 character limit Click the Save...

Page 59: ... this file into your TFTP server directory and manually set the TFTP server address on the board It is not necessary to set every option found in the autoprovisioning template As long as the XML is valid the file can contain any subset Options not autoprovisioned will default to the values stored in the on board memory For example if you only wanted to modify the device name the following would be...

Page 60: ...es a service is started on startup that will wait the configured number of minutes and then try to re download its autoprovisioning file It will compare its previously autoprovisioned file with this new file and if there are differences it will reboot the board Autoprovisioned Firmware Upgrades An Autoprovisioned firmware upgrade only happens after a reboot will take roughly three minutes and the ...

Page 61: ...device uses the file name to determine when to download a new audio file This means that if you used autoprovisioning to upload a file and then changed the contents of this file at the TFTP server the device will not recognize that the file has changed because the file name is the same Since audio files are stored in non volatile memory if autoprovisioning is disabled after they have been loaded t...

Page 62: ... this feature Note Any units that have shipped with firmware version 6 0 0 or later will not be able to run firmware that is version 5 1 2 or earlier To upload the firmware from your computer 1 Retrieve the latest Office Ringer firmware file from the VoIP Indoor Office Ringer Downloads page at http www cyberdata net products voip digitalanalog officeringer downloads html 2 Unzip the firmware versi...

Page 63: ...down page appears indicating that the firmware is being written to flash The Office Ringer will automatically reboot when the upload is complete When the countdown finishes the Upgrade Firmware page will refresh The uploaded firmware filename should be displayed in the system configuration indicating successful upload and reboot Table 2 18 shows the web page items on the Upgrade Firmware page Tabl...

Page 64: ... 2 Log in to the Configuration Home Page 1 Click Update Firmware to open the Upgrade Firmware page Figure 2 28 Figure 2 28 Reboot System Section 2 Click Reboot A normal restart will occur Click on the Submit button to automatically upload the selected firmware and reboot the system Click on the Reboot button to reboot the system Table 2 18 Firmware Upgrade Parameters continued Web Page Item Descri...

Page 65: ...the configured delay wget user admin password admin post data test_relay yes http 10 0 3 78 cgi bin command cgi dev null To cause the Intercom to place a call to extension 130 wget user admin password admin post data call 130 http 10 0 3 78 cgi bin command cgi dev null To terminate an active call wget user admin password admin post data terminate yes http 10 0 3 78 cgi bin command cgi dev null To ...

Page 66: ... sure that you have received all the parts for each Office Ringer Refer to Table A 1 Table A 1 Wall Mounting Components Part of the Accessory Kit Quantity Part Name Illustration 4 6 x 1 Pan head phillips wood screw 4 Plastic ribbed anchor Table A 1 Gang Box Mounting Components Quantity Part Name Illustration 4 6 32 x 0 5 inch flat undercut Phillips machine screw ...

Page 67: ...Mount the Office Ringer Operations Guide 930386E CyberData Corporation 59 Figure A 1 shows how to properly connect the Office Ringer Figure A 1 Cable Connections ...

Page 68: ... Available Mounting Hole Earth Ground Wire Mounting Screws Plastic Anchors 4x Drywall Cutout on Wall 4x Pre Drill hole Backplate Cable Entry Slot Cable Entry Cover Rotate Backplate to Close When Not Use Cable Network Network Cable Through Cable Entry Slot Wire Earth Ground Any Available Mounting Hole Earth Ground Wire Connect to 4 Pieces Provided Mounting Screw Gang Box Cutout Drywall Drywall Cuto...

Page 69: ...de 930386E CyberData Corporation 61 Figure A 4 shows the recommended wall cutout dimensions Figure A 4 Recommended Wall Cutout Dimensions Wall Cutout 3 19 81 0 Dimensions are in Inch Millimeter 0 25 6 3 0 25 6 4 2 84 72 1 0 25 6 3 0 25 6 3 ...

Page 70: ...ted in Step 1 the directory that contains the files to be uploaded For example in tftpd l s tftpboot your_directory_name B 1 2 In a Windows Environment You can find several options online for setting up a Windows TFTP server This example explains how to use the Solarwinds freeware TFTP server which you can download from the following website address http www cyberdata net support voip solarwinds h...

Page 71: ...http www cyberdata net products voip digitalanalog officeringer docs html C 3 Contact Information Contact CyberData Corporation 3 Justin Court Monterey CA 93940 USA www CyberData net Phone 800 CYBERDATA 800 292 3732 Fax 831 373 4193 Sales Sales 831 373 2601 Extension 334 Technical Support Phone 831 373 2601 Extension 333 Web http www cyberdata net support contactsupportvoip html Returned Materials...

Page 72: ...a will be paid by CyberData CyberData shall not under any circumstances be liable to any person for any special incidental indirect or consequential damages including without limitation damages resulting from use or malfunction of the products loss of profits or revenues or costs of replacement goods even if CyberData is informed in advance of the possibility of such damages C 4 1 Warranty RMA Ret...

Page 73: ...ty spareintheair html C 4 4 Return and Restocking Policy For our authorized distributors and resellers please refer to your CyberData Service Agreement for information on our return guidelines and procedures For End Users please contact the company that you purchased your equipment from for their return policy C 4 5 Warranty and RMA Returns Page The most recent warranty and RMA information is avai...

Page 74: ...57 commands 57 configurable parameters 20 21 24 26 55 configuration audio 38 default IP settings 16 door sensor 31 intrusion sensor 31 network 23 SIP 25 using Web interface 16 configuration home page 19 configuration page configurable parameters 20 21 24 26 contact information 63 contact information for CyberData 63 Current Network Settings 24 current network settings 24 CyberData contact informat...

Page 75: ...n typical setup 2 intrusion sensor 31 33 activate relay 33 dial out extension 33 play audio locally 33 play audio remotely 33 IP address 16 24 IP addressing 24 default IP addressing setting 16 J J3 terminal block 16 AWG gauge wire 7 L lease SIP server expiration time 26 30 lengthy pages 37 link light 11 Linux setting up a TFTP server on 62 local SIP port 26 log in address 18 M MGROUP MGROUP Name 3...

Page 76: ... materials authorization 63 RMA status 64 RTFM jumper 13 14 RTFM switch 13 15 RTP AVP 4 S sales 63 sensor setup page 28 32 sensor setup parameters 31 sensors 33 server address SIP 26 service 63 setting up a device 7 settings default 15 SIP enable SIP operation 26 local SIP port 26 user ID 26 SIP session initiation protocol 4 SIP configuration 25 SIP Server 26 SIP configuration parameters outbound ...

Page 77: ...arranty RMA returns within the United States 64 warranty and RMA returns page 65 warranty policy at CyberData 64 web access password 16 web access username 16 web configuration log in address 18 web page navigation 17 web page navigation 17 web based configuration 16 weight 5 wget free unix utility 57 Windows setting up a TFTP server on 62 Y yellow act light 12 yellow link light 11 ...

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