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Document ViOD00121/rev2/jk 

 

Page 3 of 8

 

1

 

Introduction 

1.1

 

What is an Emergency Assistance Alarm 

 
An emergency assistance alarm is used by disabled people to summon assistance. 

The system generally consists of a ceiling mounted pull cord, a cancel plate, and an overdoor indicator 
plate. These are connected back to an Assist Call controller or Lexicomm master station depending on 

the chosen configuration. 

 

 

1.2

 

Suitability 

An Emergency assistance alarm must be provided to all accessible toilets, accessible bathrooms, 
accessible bedrooms, accessible showers and accessible changing areas. 

 
The Assist Call system is designed to fully comply with BS8300- 2011, emergency assistance alarms are 

called for in all 

new buildings other than dwellings in the following “Building 

Regulations Approved 

Document M:2010

 
 

2

 

Product Overview 

The Assist Call emergency assistance alarm is a 2 wire system consisting of a 1 Zone controller with 
integral power supply which should be located in a permanently staffed area, ceiling pull cord located 

near to the WC, cancel plate also located near to the WC and over door indicator plate located above 
the door outside of the WC. 

Additional assist call devices can be connected to the circuit of either one additional cancel plate or 
overdoor indicator and up to 5 additional ceiling pull cords. Assist call devices can be wired in any order 

so wiring runs can be kept to a minimum. 
 

The Assist Call system wired from a 1 zone controller features BS8300 

“acknowledge”

 function, this 

requires that ”visual and audible feedback should be provided to indicate that, when the alarm has been 

operated, the emergency assistance call has been acknowledged and is being actioned. 

Note

 

an 

indicat

ion that assistance is on its way will reassure those in distress.”

 

 

All Assist Call devices utilise blue halo indication so that they will not confused with fire alarm devices. 

 

3

 

Design Guidelines 

Before designing an emergency assistance alarm the guidelines in BS8300:2009 and “Building 

Regulations Approved document M :2010” should be consulted

 first. 

 

3.1

 

Ceiling Pull Cord location 

The ceiling pull cord should be located ideally within the grab rail such that it is reachable from the WC 
and from the floor close to the WC 

Ceiling pull cords should consist of 2 red bangles of 50mm diameter one set at a height of between 
800mm and 1000mm and the other set at a height 100mm above the floor. 

 

3.2

 

Overdoor Indicator location 

The overdoor indicator should located so that it is easily seen and heard by those able to give 
assistance. 
 

3.3

 

Cancel/reset point location 

The cancel point should be located such that it is reachable from the wheelchair, WC, tip up seat in a 

shower facility or bed within an accessible bedroom. The cancel point bottom edge should be between 
800mm and 1000mm above the floor. 

 
Please see diagram attached for more information 

 
 

Summary of Contents for ViAC-RTK

Page 1: ...Assist Call ViAC RTK Remote Emergency Assistance Kit Installation and Operation Manual Version 2 August 2020...

Page 2: ...l reset point location 3 4 Important Safety Information 4 4 1 Unpacking the ViAC RTK 5 Installation 5 4 2 Connecting the ViAC RTK Assist Call remote kit 5 4 3 Additional Functions 6 4 3 1 Buzzer Volum...

Page 3: ...call devices can be wired in any order so wiring runs can be kept to a minimum The Assist Call system wired from a 1 zone controller features BS8300 acknowledge function this requires that visual and...

Page 4: ...ment is defined as Class 2 in EN60950 Low Voltage Directive and must be EARTHED The ViLX 1ZC 1 Zone controller requires a 3A switched fuse spur Caution Indoor Use Only Warning Shock Hazard Isolate Bef...

Page 5: ...on Sticker to be located within the WC Installation and operation manual Accessory pack with the following contents o 8 number device 2 part terminals o 8 no device mounting screws Installation 4 2 Co...

Page 6: ...ng plate will indicate steady blue and the blue indicator flash and sounder will activate on the cancel plate 4 4 2 Indication outside the WC The overdoor indicator plate will flash and sounder will a...

Page 7: ...nance agreement be in place for the EVCS The maintenance schedule should be as follows Frequency Test Monthly Test the system monthly by operating a pull cord acknowledge the call using the controller...

Page 8: ...8 Notes The Lexicomm ViLX RTK is designed and manufactured in the UK by Vox Ignis Limited Unit 27 NEBIC Enterprise Park East Sunderland SR5 2TA Company Registration No 8892407 www vox ignis com info...

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