Vertical Edge 480i Administrator'S Manual Download

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Summary of Contents for Edge 480i

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Page 2: ...her or not part of firmware including all copies thereof are and shall remain the property of Seller and its Suppliers and are subject to the terms and conditions of this agreement All rights reserved Customer s use of this software shall be deemed to reflect Customer s agreement to abide by the terms and conditions contained herein Removal or modification of trademarks copyright notices logos etc...

Page 3: ... the 480i Phone 8 SIP settings 8 Setting Parameters through Configuration Files 10 Options List Settings 10 Network Settings 11 VLAN and TOS QOS Type and Quality of Service 17 DSCP RANGE 17 PRIORITY 17 Setting Parameters Time Server Settings 19 Setting Parameters SIP Settings 26 SIP Intercom Parameters 33 Setting parameters Softkey Settings 34 Softkey Settings 34 Label 34 Value 34 Softkey Paramete...

Page 4: ...Limited Warranty 62 Exclusions 62 Warranty Repair Services 63 After Warranty Service 63 ...

Page 5: ...need to understand how to install the 480i on a SIP network This guide contains information that is at a technical level suitable for system or network administrators Prior knowledge of SIP and IP Telephony concepts is recommended This guide complements the Vertical 480i IP Phone Installation Guide and the Vertical SIP 480i IP Phone User Guide Vertical 480i IP Phone Installation Guide contains ins...

Page 6: ... Phone Set up When the 480i is first plugged in or reset it will automatically download any firmware updates for the phone The binary and configuration files that are required for the 480i are firmware st aastra cfg and mac cfg The settings of the 480i phone as well as the softkeys and the additional line keys can be configured through the configuration files Please refer to Appendix A for details...

Page 7: ... Phone Installation Guide The administrator level options in the phone s Options List are 8 Network 9 SIP Settings 4 Factory Default found under option 10 Phone Status Network If DHCP is enabled all the Network settings are automatically configured The 480i s firmware allows the network settings to be manually entered if for any reason the phone cannot populate any of the settings with DHCP enable...

Page 8: ...ed in the Registrar s database If NO is selected the SIP phone s IP address is immediately deleted from the Registrar s database and the phone s screen displays No Service 6 User Name This is used in the name field of the SIP URI for the 480i phone and for registering the 480i at the registrar 7 Display Name This is used in the display name field of the From SIP header field Some IP PBX systems us...

Page 9: ... option displays information about the firmware that is currently installed on the 480i 3 Restart Phone This option lets you restart the phone A restart may be necessary when There is a change in your network or To re load the configuration information modified through the configuration files to the phone or If the settings for the 480i on the IP PBX system had been modified 4 Factory Default This...

Page 10: ...evel user name and password You will be prompted for this information when one of these options is selected For more information refer to the Vertical SIP 480i IP Phone User Guide The ADMIN category contains administrator only configurable sub categories Network Firmware and SIP Settings This section is accessed through the admin level user name and password You will be prompted for this informati...

Page 11: ...option 1 DHCP 6 Press the Change softkey to indicate whether DHCP should be used or not 7 Press the Done softkey to save the changes From the Web Client 1 Click on the Network sub category under the ADMIN main category 2 Enter the administrator s user name and password the default name is admin and password is 22222 3 In the web page that has just opened check the Use DHCP check box to use DHCP an...

Page 12: ...FTP Server to change the TFTP server 5 You will see three options Primary TFTP Alternate TFTP and Use Primary Use Alternate If DHCP is on the Primary TFTP is read only To manually configure the TFTP address select Alternate TFTP Select Use Primary Use Alternate to choose between the primary and alternate TFTP server From the Web Client 1 Click on the Network sub category under the ADMIN main categ...

Page 13: ... if a Nortel call server is being used From the Web Client 1 Click on the SIP Settings sub category under the ADMIN main category 2 Enter the administrator user name and password the default user name is admin and password is 22222 3 In the web page that just opened enter the appropriate information 4 Click on the Set Values button to save the changes that you just made NOTE At this point modifica...

Page 14: ...ntains parameters for changing some options list settings on the 480i Select mac cfg for individual phone settings and aastra cfg for settings to be implemented server wide Parameter audio mode Configurable through the phone s options list or the configuration files Description Sets the audio output mode Format Integer O speaker 1 headset 2 speaker headset 3 headset speaker Default Value 0 Range 0...

Page 15: ...on that the 480i requires should be served by the dhcp server If the 480i is unable to get any required information then it should be entered manually Parameters affected ip Format Integer Default Value 1 Range 0 or 1 Example dhcp 1 Parameter language Configurable through the phone s options list or the configuration files Description Sets the headset mic volume Format Integer 1 low 2 medium 3 hig...

Page 16: ... Applicable Example subnet mask 255 255 255 224 Parameter default gateway Configurable through the 480i s Options List the Vertical 480i web client or through the configuration files Description This parameter assigns a static IP address to the 480i device Format IP address Default Value 0 0 0 0 Range Not Applicable Example ip 192 168 0 25 The IP address of the network s gateway or the router IP a...

Page 17: ... 168 0 5 Example Configurable through the 480i s Options List the Vertical 480i web client or through the configuration files Parameter dns2 Secondary domain name servers IP address Description IP address Format 0 0 0 0 Default Value Not Applicable Range dns2 192 168 0 6 Example Configurable through the 480i s Options List the Vertical web client or through the configuration files Parameter tftp s...

Page 18: ...ption Integer Format 1 Default Value 0 or 1 Range use alternate tftp 1 Example Configurable through the configuration files only Parameter domain name The network domain name Description text Format Not applicable Default Value Not applicable Range domain name phone1012 internal sayson com Example Configurable through the web client or the configuration files Parameter admin password The administr...

Page 19: ...le Configurable through the configuration files only Parameter sip rtp port Indicates the port through which the RTP packets will be sent to The RTP port is used for sending DTMF tones and for the audio stream Your network administrator may close some ports for security reasons You may want to use this parameter to send RTP data using a different port Description IP address Format 3000 Default Val...

Page 20: ...en Auto Resync triggers a check is made for the specified firmware file If the file is found and is newer than the existing firmware it will be loaded TEXT Format No value If left empty then no firmware will be downloaded Default Value n a Range Firmware file name 480i st Example Configurable through the configuration files only Parameter reset on config change Description Flag indicating whether ...

Page 21: ...iority mapping structure DSCP RANGE PRIORITY 0 7 0 8 15 1 16 23 2 24 31 3 32 39 4 40 47 5 48 55 6 56 63 7 The value of a non ip packet is 5 The following configuration settings are used to set the DSCP values for different IP protocols The parameters are case sensitive Configurable through the configuration files only Parameter tos rtp DSCP value for RTP protocol Description Integer Format 32 Defa...

Page 22: ... Priority 3 Range 0 63 Example tos sip 4 Parameter tos priority map Configurable through the configuration files only Description map between DSCP value and priority Format String DSCP_1 priority_1 DSCP_2 priority_2 Default Value N A Default Priority N A Range N A Example tos priority map 2 0 3 1 4 2 5 3 Parameter priority non ip Configurable through the configuration files only Description Priori...

Page 23: ... the Factory Default option in the phone s options menu under option 10 Phone Status Description Integer Format 0 disabled Default Value Accepted values are 0 to 4094 Range VLAN id 1 Example Setting Parameters Time Server Settings The following section contains the parameters to configure settings specific to the timeserver Parameter time server disabled Configurable through the 480i s Options Lis...

Page 24: ...ormat 0 Parameter time server3 Configurable through the configuration files only Description The tertiary time server s IP address If the time server is enabled and the primary and secondary time servers are not configured or cannot be accessed the value for time server3 will be used to request the time from Format IP address Default Value 0 0 0 0 Range Not Applicable Example time server3 192 168 ...

Page 25: ...one and DST parameters should be changed only if the administrator wishes to set a special time zone or DST value that is NOT included in the pre configured list The following 2 parameters time zone name and time zone code must correlate and be set together in the configuration files See Appendix D for the time zone names and corresponding codes Configurable through the phone s options list or the...

Page 26: ...e time server and time zone name are configured and found Description Integer Format 300 Default Value Not applicable Range time zone minutes 60 Example Configurable through the configuration files only Parameter dst start relative date Flag to indicate a specific 0 date or a relative 1 date that the daylight savings time should come into effect Information for This parameter will be automatically...

Page 27: ... should come into effect Information for this parameter will be automatically populated once the time server and time zone name are configured and found Description Integer Format 1 Default Value 1 7 Range dst start day 4 Example Configurable through the configuration files only Parameter dst start week The week in which the daylight savings time should come into effect Information for this parame...

Page 28: ... that the daylight savings time should end Information for this parameter will be automatically populated once the time server and time zone name are configured and found This parameter affects the dst end day and the dst end week parameters Description Integer Format 1 Default Value 0 or 1 Range dst end relative date 0 Example Configurable through the configuration files only Parameter dst end mo...

Page 29: ...n which the daylight savings time should end Information for this parameter will be automatically populated once the time server and time zone name are configured and found Description Integer Format 1 Default Value 1 5 Range dst end week 2 Example Configurable through the configuration files only Parameter dst end hour The hour of the day in which the daylight savings time should end Information ...

Page 30: ...ation then these sip settings should be entered manually host name or fully qualified host domain Format name N A Default Value N A Range service provider sip serviceprovider com Example An SRV entry conforming to RFC 2782 with the Name refer Name in RFC 2782 matching this parameter value in the DNS server is required Configurable through the configuration files only Parameter sip outbound proxy T...

Page 31: ...ddress Default Value 0 0 0 0 Range Not Applicable Example sip registrar ip 192 168 0 101 Parameter sip proxy port Configurable through the 480i s Options List the Vertical 480i web client or through the configuration files Description The proxy server s port number Format Integer Default Value 0 Range Not Applicable Example sip proxy port 5060 Parameter sip proxy ip Configurable through the 480i s...

Page 32: ...the Vertical 480i web client or through the configuration files Parameter sip session timer This session timer parameter is the time in seconds that the 480i uses to send periodic re INVITE requests to keep a session alive The proxy uses these re INVITE requests to maintain the status of the connected sessions Description Integer Format 0 Default Value Not Applicable Range sip session timer 30 Exa...

Page 33: ...st or the Vertical 480i web client affect the first line only Parameter sip lineN user name The value for this parameter is used in the name field of the SIP URI for the 480i phone and for registering the 480i at the registrar Description Text Format Not Applicable Default Value N in the sip lineN user name ranges from 1 to 9 Range sip line1 user name 1001 Example Tip When entering the parameter s...

Page 34: ...resh period for the connection through the Nortel NAT Description Integer Format 60 Default Value Not Applicable Range sip nortel nat timer 120 Example Configurable through the 480i s Options List the Vertical 480i web client or through the configuration files Parameter sip nortel nat support This parameter allows the phone user to specify whether they are behind a Nortel NAT Enable this feature i...

Page 35: ...ty Detection preference order for all outgoing calls from the IP phone This parameter will not be used if the sip use basic codecs parameter is enabled 1 Description Text Format none Default Value Accepted payload values are 0 G711 u law 8 G711 a law and 18 G729 Range Accepted ptime values are 10 20 or 30 in milliseconds Accepted silsupp values are on or off sip customized codec payload 0 ptime 30...

Page 36: ...nteger Format 300 Default Value 0 2 31 Range ringback timeout 300 Example Configurable through the configuration files only Parameter use secondary dial tone If set to true the phone will play the dial tone again if the dialed number does not meet the server side dial plan Description Boolean 0 false 1 true Format 0 false Default Value 0 or 1 Range use secondary dial tone 1 Example Configurable th...

Page 37: ...t list 480i CT Format 2 480i 3 480i CT Default Value 0 2 Range sip intercom type 1 Example Parameter sip allow auto answer Configurable through the configuration files Flag to indicate whether or not the phone will allow incoming intercom calls to be accepted Description Boolean 0 disabled 1 enabled Format 1 Default Value 0 1 Range sip allow auto answer 1 Example Parameter Configurable through the...

Page 38: ...rs If left blank the phone automatically gives the label Line x where x is the line number 5 up to 9 1 4 are already hardcoded as the L1 L2 L3 and L4 hard key line call appearances Any of idle connected incoming outgoing idle the phone is not in use connected the phone is connected to another call incoming a call is coming in outgoing a call is being made speeddial Any alphanumeric string except l...

Page 39: ...does not indicate where it will be placed Softkey numbers only indicate the order in which they will be sequentially positioned on the phone Some softkey positions are preconfigured for different phone states Idle State __ __ __ __ __ More__ In the idle state if more than 6 softkeys are configured the key displayed in the 6th position will be a More key Incoming State __Pickup __ __ __ __ __ In th...

Page 40: ...ne type an icon appears beside the soft key that indicates the status of the line that this soft key is configured to Format Text Default Value Not Applicable Range Sequence of ascii characters A width less than 11 characters for line softkey type and a width less than 9 for the speeddial softkey type is suggested N in the softkeyN label ranges from 1 to 20 Examples softkey1 label Line 9 softkey2 ...

Page 41: ...ameter softkeyN states Optional parameter to define what states the softkey is available for If undefined the softkey is available for the idle state only Description Text Format idle Default Value idle connected incoming outgoing N in the softkeyN type ranges from 1 to 20 If defining multiple states the list is space delimited Range softkey1 states connected idle Examples Mapped Key Parameters Th...

Page 42: ... key to a custom defined value Description string Format empty Default Value Any alphanumeric string except less than 10 characters Range map conf key to a b Examples map conf key to 1234 5 map conf key to 5 note the flash DTMF is sent in the connected state only 38 SIP 480i IP Phone Admin Guide ...

Page 43: ...t 2 Select option 10 Phone Status to enter the Phone Status option 3 Select option 3 Reset Phone 4 Press the Reset softkey to reset the phone 5 Press the Cancel softkey to cancel the current operation From the web client 1 Click on the Firmware sub category under the Admin main category 2 Enter the administrator name and password when prompted the default admin name is admin and password is 22222 ...

Page 44: ...Figure 1 Figure 2 40 SIP 480i IP Phone Admin Guide ...

Page 45: ... computer will need to be on the same network as your IP phone 2 In the URL type http IP Address where IP Address is the IP Address displayed on the phone Your browser will launch the Vertical 480i IP Phone Firmware Recovery page 3 Enter the name of the firmware file that is on the TFTP server and ready for download E g firmware st 4 Enter the IP of the TFTP server 5 Press the Download Firmware bu...

Page 46: ...ategory 2 Enter the administrator level user password in the Current Password field Enter the new password for the user the user s name for whom the password is being modified is displayed beside the User Name field on the current page Re enter the password to confirm the new password How to set the 480i phone to factory default From the 480i phone 1 Press the button to enter the Options List 3 Cl...

Page 47: ...urations for the aastra cfg file The settings included here are examples and or recommendations only You should change comment the values to suit your requirements The Vertical 480i 9133i and 9112i IP phones will download 2 configuration files from the TFTP server while restarting the aastra cfg file and the mac cfg file These two configuration files can be used to configure all of the settings of...

Page 48: ...and TFTP Server Network Settings Notes If DHCP is enabled you do not need to set these network settings ip This value is unique to each phone on a server and should be set in the mac cfg file if setting this manually subnet mask default gateway dns1 dns2 tftp server Additional Network Settings sip registration period 3600 Eg every 3600 seconds a re register request is sent to the SIP server sip rt...

Page 49: ...r Settings time server disabled 0 Time server disabled time server1 192 43 244 18 Enable time server and enter at least one time server IP address Currently set to time nist gov time server2 time server3 Time Server Disabled 0 false means the time server is not disabled 1 true means the time server is disabled Notes If the time server is enabled you will need to enter the IP address of at least on...

Page 50: ...oned based on their number The softkey with the lowest number will always appear in the first position For example if softkeys 8 3 12 and 7 are defined for a state softkey3 will have the first available position in the top left followed by softkey7 softkey8 and softkey12 This does not control the positioning of automatically added state specific softkeys SOFTKEY STATES User defined softkeys are co...

Page 51: ...tc flash define a Flash softkey The phone automatically populates the name and value parameters for the Flash softkey This softkey can only be defined in the Connected state and function when the phone is connected to a call dnd define a DND softkey The phone automatically populates the name and value parameters for the DND softkey This softkey is an on off toggle to set the phone rather than the ...

Page 52: ...el ReturnCall softkey3 value 69 softkey4 type speeddial softkey4 label Login Cnfg softkey4 value softkey5 type speeddial softkey5 label UnPark softkey5 value 92 softkey6 type speeddial softkey6 label HeldCalls softkey6 value 95 softkey7 type speeddial softkey7 label NoCallWait softkey7 value 70 softkey8 type speeddial softkey8 label StationID softkey8 value 0 softkey9 type speeddial softkey9 label...

Page 53: ...estarted Each programmable key needs to be numbered from 1 2 for the 9112i and from 1 7 for the 9133i For example prgkey2 type speeddial PRGKEY TYPE Programmable keys are defined in the following programmable key type categories speeddial define programmable key as speeddials such as system feature codes extensions phone numbers etc flash define a programmable key as a Flash key The phone automati...

Page 54: ... more codecs as described above Currently disabled Setup to only send TeleVantage supported codecs g711 mulaw pcmu g711 alaw pcma g729ab silence suppression on packet size 20 Do not edit the following parameters SIP MWI support sip explicit mwi subscription 0 This enables the Aastra phone to send a SUBSCRIBE for MWI TeleVantage requires this set to 0 for MWI Known as explicit SUBSCRIBE 1 true expl...

Page 55: ...side allow intercom by dialing star code and extention number default 2 for 480i sip intercom type 2 The star code that is prefixed to dialed number when using server side intercom support Defaut undefined sip intercom prefix code 15 sip allow auto answer Enable disable the auto answer feature Range 1 Enable 0 disable Defaut 1 map redial key to 66 For more information on parameters that can be set...

Page 56: ...i 9133i or 9112i device that you want to configure for example 00085d03059f cfg Settings that have already appeared in aastra cfg will be overridden by those in this file Parameters can be set in either the mac cfg file or the aastra cfg file with the exception of assigning a static IP address to a phone which can only be set in the mac cfg file For more details on sample settings see the sample a...

Page 57: ...s with Line 1 as Example sip line1 auth name SIP Registrar request authorization name sip line1 password SIP Registrar request password sip line1 user name This parameter value is used by the 9112i in the From header field of the outgoing SIP packet It may be replaced by your SIP proxy server sip line1 display name Name used for SIP messages sip line1 screen name User s name seen on the idle scree...

Page 58: ...value 9 16045551234 softkey12 states idle softkey13 states empty softkey13 states idle softkey14 type speeddial softkey14 label Sales Dept softkey14 value 301 softkey14 states idle Programmable Key Settings Vertical 9133i and 9112i Programmable keys can be set either server wide or unique to each phone For instructions on how to define programmable keys please refer to the sample aastra cfg file E...

Page 59: ...refer to the sample aastra cfg file for details prgkey2 type speeddial prgkey2 label Home prgkey2 value 9 16045551234 For more information on parameters that can be set in the configuration files please refer to your administration guide for Vertical 480i Vertical 9133i or Vertical 9112i IP phone SIP 480i IP Phone Admin Guide 55 ...

Page 60: ...t to select the Give all files radio button under the Read Request Behavior category This makes the files to be served without any manual intervention when requested If you want to prevent users from writing files to the directory select the Deny all requests in the Write Request Behavior category Click the OK button after you have entered all the required information All the firmware files should...

Page 61: ...ia AU Sydney EST Australia AU Broken Hill CST Australia AU Brisbane EST Australia AU Lindeman EST Australia AU Adelaide CST Australia AU Darwin CST Australia AU Perth WST Australia AW Aruba AST America BA Sarajevo EET Europe BB Barbados AST America BE Brussels CET Europe BG Sofia EET Europe BM Bermuda AST Atlantic BO La Paz BOT America BR Noronha FNT America BR Belem BRT America BR Fortaleza BRT A...

Page 62: ...CA Mountain MST America CA Pacific PST America CA Yukon PST America CH Zurich CET Europe CK Rarotonga CKS Pacific CL Santiago CLS America CL Easter EAS America CN Beijing CST Asia CO Bogota COS America CR Costa Rica CST America CU Havana CST America CY Nicosia EES Asia CZ Prague CET Europe DE Berlin CET Europe DK Copenhagen CET Europe DM Dominica AST America DO Santo Domingo AST America EE Tallinn...

Page 63: ...Kong HKS Asia HN Tegucigalpa CST America HR Zagreb CET Europe HT Port au Prince EST America HU Budapest CET Europe IE Dublin GMT Europe IS Reykjavik GMT Europe IT Rome CET Europe JM Jamaica EST America JP Tokyo JST Asia KY Cayman EST America LC St Lucia AST America LI Vaduz CET Europe LT Vilnius EET Europe LU Luxembourg CET Europe LV Riga EET Europe MC Monaco CET Europe MD Chisinau EET Europe MK S...

Page 64: ...hatham CHA Pacific PA Panama EST America PE Lima PES America PL Warsaw CET Europe PR Puerto Rico AST America PT Lisbon WET Europe PT Madeira WET Atlantic PT Azores AZO Atlantic PY Asuncion PYS America RO Bucharest EET Europe RU Kaliningrad EET Europe RU Moscow MSK Europe RU Samara SAM Europe RU Yekaterinburg YEK Asia RU Omsk OMS Asia RU Novosibirsk NOV Asia RU Krasnoyarsk KRA Asia RU Irkutsk IRK A...

Page 65: ...R Paramaribo SRT America SV El Salvador CST America TR Istanbul EET Europe TT Port of Spain AST America TW Taipei CST Asia UA Kiev EET Europe US Eastern EST America US Central CST America US Mountain MST America US Pacific PST America US Alaska AKS America US Aleutian HAS America US Hawaii HST America UY Montevideo UYS America VA Vatican CET Europe YU Belgrade CET Europe SIP 480i IP Phone Admin Gu...

Page 66: ...h all telephone sets returned for warranty repairs Exclusions Aastra Telecom does not warrant its telephone sets to be compatible with the equipment of any particular telephone company This warranty does not extend to damage to products resulting from improper installation or operation alteration accident neglect abuse misuse fire or natural causes such as storms or floods after the telephone is i...

Page 67: ...t for this product This service provides repair or replacement of your Aastra Telecom product at Aastra Telecom s option for a fixed charge You are responsible for all shipping charges For further information and shipping instructions In North America contact our service information number 1 800 574 1611 Outside North America contact your sales representative NOTE Repairs to this product may be ma...

Page 68: ...od 31 sip explicit mwi subscription 29 sip intercom prefix code 32 sip intercom type 32 sip lineN auth name 27 sip lineN display name 28 sip lineN mode 27 sip lineN password 27 sip lineN screen name 28 sip lineN user name 28 sip nortel nat support 28 sip nortel nat timer 29 sip outbound proxy 25 sip proxy ip 25 sip proxy port 26 sip registrar ip 26 sip registrar port 26 sip registration period 26 ...

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Vertical Edge 480i, Administrator'S Manual

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