Custom Audio Electronics SKANER A4 User Manual Download

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8 TECHNICAL SERVICE

In case of failure, contact the technical service accessing the website

www.custom4u.it

and using the support tools on the

homepage. It is advisable to keep the identiication data of the product at hand.

The product code, the serial number and the hardware release number can be found on the product label (see

paragraph 2.4

The irmware release number (SCODE) can be found connecting the device to a PC and using the libraries (see

chapter 4

Summary of Contents for SKANER A4

Page 1: ...CUSTOM S p A USER MANUAL SCANNER A4 ...

Page 2: ......

Page 3: ...ire and is protected by a differential switch Before any type of work is done on the machine disconnect the power supply Use the type of electrical power supply indi cated on the device label These devices are intended to be powered by a separately certiied power module hav ing an SELV non energy hazardous output IEC60950 1 second edition Only POS equipment The energy to the equipment must be prov...

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Page 5: ...N 15 3 1 Fastening 15 3 2 Connections 17 3 3 Pinout 18 3 4 Driver and SDK 19 4 OPERATION 21 4 1 Open the cover 22 4 2 Switch the device ON OFF 23 4 3 Ticket management 24 5 MAINTENANCE 29 5 1 Paper jam 29 5 2 Cleaning 31 5 3 Firmware upgrade 34 6 SPECIFICATIONS 35 6 1 Hardware speciications 35 6 2 Device dimensions 37 6 3 Power supply and power cord dimensions 38 7 ACCESSORIES 41 8 TECHNICAL SERVI...

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Page 7: ... the autotest routi ne and prints out the Setup report The printer permits the configuration of default parameters CCCC During power up if the LF LINE FEED key is held down the printer enters the auto test routine and prints out the Setup report The printer permits the configuration of default parameters Numbered title for chapter Numbered title for paragraph Information valid for devices AAAA BBB...

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Page 9: ...o damage the packing material so that it may be re used if the device is to be transported in the future Make sure that all the components illustrated below are present and that there are no signs of damage If there are contact Customer Service 1 Device 2 Documentation installation instruction 2 1 9 ...

Page 10: ...2 2 Device components external view 1 Device cover 2 Opening device lever 3 Paper input mouth with status LED 4 USB port 5 Status LED 6 Power supply port 7 Paper output 1 2 3 7 6 4 5 10 ...

Page 11: ...3 Device components internal view 1 Paper input presence sensors 2 Deskew sensors 3 Opening cover sensor 4 Upper CIS 5 Paper output presence sensors 6 Lower CIS 7 Holder paper sensor 1 2 5 1 4 6 7 3 2 11 ...

Page 12: ...2 4 Product label PC Product code 14 digits SN Serial number HW Hardware release XXXXXXXXXXXXXX Rx 0000000000000000000 HW PC SN 12 ...

Page 13: ...CE ON NO ERROR The status LED on the bezel indicates the action to be taken When the bezel LED is on it blinks with a color and a fre quency that can be set with the libraries Given in the table below are the various LED signals and the corrisponding action to be taken STATUS LED DESCRIPTION OFF NO ACTION TO BE TAKEN RED GREEN OR YELLOW ON DEVICE IS READY FOR READ A DOCUMENT OR DOCUMENT READY TO B...

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Page 15: ...ice see following igure To fasten the device on a panel use four M4 screws Fixing point M Fixing point 4 M F i x i n g p o i n t 4 Fixingpoint 200 Fixing point 55 Fixing point 6 15 5 M 4 M4 It s very important to consider the screws length not to damage the internal components placed near the ixing holes see following igure max 13 SP Fixing panel Fixing screw 15 ...

Page 16: ...ich the device is ixed as follows L 10 mm Sp For example if panel thickness is 10 mm Sp 10 mm the maximum length for screws will be 23 mm Additionally the front panel must provide an opening for the paper input that meets the following measures in millimetres 13 4 42 max 5 227 16 R 2 16 ...

Page 17: ...itions we recommend the installation of a ferrite core on the power supply cable PC USB device Power supply VIn 24Vdc USB Power supply cable optional Correctly insert the power supply connector with the flat side upwards NOTE The device is compatible with USB 2 0 but it is recommended to use an USB 3 0 cable 17 ...

Page 18: ...wer supply polarity NOTE Power supply cable The following igure shows the connector pinout of the power supply cable for the device Tripolar male connector Power supply cable 24 V n c GND 1 2 5 9 3 4 USB INTERFACE Female USB 3 0 type B connector J1 1 VCC 2 D 3 D 4 GND1 5 TXN 6 TXP 7 GND2 8 RXN 9 RXP 10 SH1 11 SH2 18 ...

Page 19: ... on your PC then click OK Follow the instructions that appear on the screen to install the driver Driver for Windows 8 32 64 bit Driver for Windows 8 1 32 64 bit Driver for Windows 10 32 64 bit Windows CuDoubleSidedScannerAPI DLL for NET Extract the zipped folder to the destination path desired Follow the instructions present in the software package that you downloaded on how to install and use th...

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Page 21: ...ors that detect the variation in brightness The device is piloted by special libraries on request for Windows NET and C Using such libraries it is possible for example set scanning parameters scan a ticket or a document receive the image of the last scan performed perform a irmware upgrade receive information on the device status receive information on hardware and irmware release perform an hardw...

Page 22: ...4 1 Open the cover Push the release lever in the direction shown in the figure Open the device cover 1 2 22 ...

Page 23: ... Connect the power adapter optional to the device Use the type of electrical power supply indicated on the label The status LED turns on and the device is ready IN DC 24V 1A Power supply cable optional External power supply optional 1 2 23 ...

Page 24: ...uments The operating modes shown in the following images depend on the coniguration parameters set with the libraries EJECT mode If the scanning mode is enabled the device automatically loads the paper and starts the ticket scanning CIS reader Paper input CIS reader Bring the ticket near the paper inlet Paper input 1 2 24 ...

Page 25: ...The device directly ejects the ticket Paper output 3 25 ...

Page 26: ...TRACT mode If the scanning mode is enabled the device automatically loads the paper and starts the ticket scanning CIS reader Paper input CIS reader Bring the ticket near the paper inlet Paper input 1 2 26 ...

Page 27: ...The ticket advances ahead to the paper output and is caught between the device rollers The device ejects the ticket from the paper input Paper output Paper input 3 4 27 ...

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Page 29: ...Open the device cover see paragraph 4 1 Remove the damaged paper and check the presence for paper scraps inside the device Carefully remove all paper scraps If necessary use tweezers 1 2 Open the device cover see paragraph 4 1 29 ...

Page 30: ...The device is ready Close the device cover 3 4 30 ...

Page 31: ...es Do not let water or other liquids get inside the machine To remove paper scraps use tweezers or compressed air ON Alcohol solvent 1 2 Disconnect the power supply cable and open the device cover see paragraph 4 1 Paper path Disconnect the power supply cable and open the device cover see paragraph 4 1 Clean from the inside out the area involved in the passage of paper by using compressed air ATTE...

Page 32: ... ISOPROPYL ALCOHOL 2 1 Disconnect the power supply cable and open the device cover see paragraph 4 1 CIS readers Disconnect the power supply cable and open the device cover see paragraph 4 1 Clean the CIS readers by using a non abrasive cloth moistened with isopropyl ATTENTION Do not use solvents or hard brushes Do not let water or other liquids get inside the machine To remove paper scraps use tw...

Page 33: ... To clean the device use compressed air or a soft cloth ATTENTION Do not use alcohol solvents or hard brushes Do not let water or other liquids get inside the machine To remove paper scraps use tweezers or compressed air ON Alcohol solvent 2 1 33 ...

Page 34: ...5 3 Firmware upgrade To upgrade irmware connect the device to a PC and use the appropriate libraries see chapter 4 34 ...

Page 35: ...ies CuDoubleSidedScannerAPI DLL for NET CuDoubleSidedScannerAPI DLL for C INTERFACES USB port 5 Gbit s USB 3 1 MEMORIES RAM memory 512 MB DDR3 SCANNER Scanner type Contact Image Sensor CIS Resolution 200 dpi 300 dpi 600 dpi Light source Colors LEDs Red 635 nm Green 525 nm Blue 460 nm Scanning side and insertion direction Two sided Scan modality Black and White greyscale RGB red colour green colour...

Page 36: ...ptional external power supply Medium consumption 1 A Standby consumption 0 15 A ELECTRICAL SPECIFICATIONS POWER SUPPLY code 963GE020000041 optional Power supply voltage from 100 Vac to 240 Vac Frequency from 47 Hz to 63 Hz Output 24 V 2 5 A Power 60 W ENVIRONMENTAL CONDITIONS Operating temperature from 0 C to 50 C Relative humidity RH from 10 to 85 w o condensation Storage temperature from 20 C to...

Page 37: ...mm with cover closed 144 mm with cover open Width 127 4 mm with cover closed 139 4 mm with cover open Weight 1980 g All the dimensions shown in following igures are in millimetres 77 92 35 4 144 104 274 137 251 125 5 51 8 Paper IN OUT 231 115 5 37 ...

Page 38: ...ions of the power supply and the power cord optionals for the device POWER CORD code 26100000000311 Length 2000 mm POWER SUPPLY code 963GE020000041 Length 116 mm Height 33 mm Width 52 5 mm All the dimensions shown in following igures are in millimetres POWER CORD code 26100000000311 2000 38 ...

Page 39: ...POWER SUPPLY code 963GE020000041 1 3 2 n c GND 24V 52 5 116 1200 50 33 AC INLET DC OUTPUT WIRE 39 ...

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Page 41: ...sories for device DESCRIPTION CODE POWER SUPPLY for technical speciications see paragraph 6 1 963GE020000041 POWER CORD SCHUKO PLUG Length 2 m see paragraph 6 3 26100000000311 ADAPTER CABLE FOR POWER SUPPLY 3 pin male power DIN connector Length 0 5 m 26600000000012 41 ...

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Page 43: ...t tools on the homepage It is advisable to keep the identiication data of the product at hand The product code the serial number and the hardware release number can be found on the product label see paragraph 2 4 The irmware release number SCODE can be found connecting the device to a PC and using the libraries see chapter 4 43 ...

Page 44: ...om biz CUSTOM S p A World Headquarters Via Berettine 2 B 43010 Fontevivo Parma ITALY Tel 39 0521 680111 Fax 39 0521 610701 info custom biz www custom biz All rights reserved Part Number 76200000008800 Rev 1 00 ...

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