Custom Audio Electronics KUBE 120, User Manual

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10 TECHNICAL SERVICE
In case of failure, contact the Technical Service by sending an e-mail to support@custom.it detailing:
1. Product code
2. Serial number
3. Hardware release
4. Firmware release
To get the necessary data, proceed as follows:
1
Write down the data printed
on the product label (see paragraph 2.3)
Send an e-mail to the Technical Service,
with the data collected
Print a Setup report (see paragraph 5.1)
The Setup report shows
the firmware release
3
2
XXXXXXXXXXXXXX Rx
0000000000000000000
support@custom.it
Customer Service Department
support@custom.it
Customer Service Department
PRINTER SETTINGS
PRINTER TYPE .........................................KUBE SCAN 84MM
PRINTING HEAD TYPE .............................SHEC T80
KUBEII SCANNER
SCODE
<code>
- rel 1.00
DCODE <code> - rel 1.00
FCODE <code> - rel 1.00
UCODE <code> - rel 1.00
DCODE <code> - rel 1.00
FW
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