Cusam CSW01 User Manual Download Page 12

the doorbell to another mounting position. 

 

Q:

 How to change in-app language? 

A:

 Please change the language of cellphone, in-app language also changes 

 

Q:

 How does the device store video? 

A:

  The  video  doorbell  supports  maximum  32GB  Micro  SD  Card,  which  will 

automatically overwrite the previous recording when the capacity is full. 

 

Q:

 How to install Micro SD Card? 

A:

 Unscrew the screws in the back of rear cover, take off the cover, then you 

will see the card slot.   

 

Q:

 How to connect the device to a new Wi-Fi after I moved to another place? 

A:

 Please reset the device, open App to set up it to connect to Wi-Fi again. 

 

Q:

 Motion Detection doesn’t work, why? 

A:

 1.【The device is offline】- Please see the second Q&A to solve it   

    2.【“Motion Alarm”  is disabled】- Please enable the “Open Alarm” 

 

Q:

 Why the App sometimes log out automatically in my Android phone? 

A:

 Because of the characteristic of Android System, all the Apps will be shut 

Summary of Contents for CSW01

Page 1: ...Wi Fi Video Doorbell User Manual CSW01 CSW02 ...

Page 2: ...0p HD Video Live View Real time Monitor Night Vision IR LED IR CUT Distance 0 8m Motion Detection Video Recording Snapshot Unlock electric lock not included Connectivity 802 11 b g n Wi Fi connection 2 4GHz Power Supply AC 100 240V 50 60Hz App Android iOS Storage Support Micro SD Card Maximum 32GB not included Push Notification Within 1 second Cellphone need to connect to Wi Fi or Mobile 4G 5G Dat...

Page 3: ...erred to as the device is in good condition confirm whether the package contents are complete as below Video Doorbell x 1 Installation Screws x 1 Pack User Manual x 1 Power Adapter x 1 USB Power Cable x 1 Indoor Chime Optional Micro SD Card Optional Appearance Introduction Model CSW01 Model CSW02 ...

Page 4: ...Indicator Light Introduction Red light always on Starting up Network failure Offline Red light flashes quickly Ready for Wi Fi Setup Green light flashes slowly Be connecting to Wi Fi Installation diagram ...

Page 5: ... Wiring Diagram Connect to electric lock not included CSW01 Wiring Diagram CSW02 Wiring Diagram ...

Page 6: ...ll Cusam in App Store or Google Play Note Please agree all the permissions popup confirmation dialog box by App in order to make sure App is able to receive notifications 2 Creating an Account Login in Open Wi Fi Doorbell sign up a new account and log in PS If your email inbox doesn t receive the verification code please check the spam box ...

Page 7: ... Fi Setup connect the device to Wi Fi Connect your cellphone to 2 4GHz Wi Fi open App click at the top right corner Click Set up my device to Wi Fi Power on the device 1 minute later when indicator light flashes red and device makes a sound of Wait to be configured click Next step Input your Wi Fi password and then click Confirm Set device password and then click Confirm Set the device name and th...

Page 8: ... connect your cellphone to 2 4GHz Wi Fi to set up because the device is not compatible with 5GHz Wi Fi 3 Please DO NOT use Wi Fi Extender Bridged connection Wi Fi is not supported 4 If the indicator light doesn t flash red or the device doesn t make a sound of prompt please RESET the device 5 If connecting to Wi Fi failed please try again sometimes it may take several times to succeed Or RESET the...

Page 9: ...erent user accounts please add device by the following functions 1 Add device in the same WLAN Make sure that the device and your cellphone connect the same Wi Fi then click this function to add device 2 Add Shared Device Add a device by inputting serial number or scanning the QR Code shared by other user account PS If the device has not been connected to Wi Fi yet please don t use Add device in t...

Page 10: ... Supply AC 80 260V Effective Distance 0 150m tested in an open field Volume Adjustable low medium loud Max 110dB Music 32 ringtones Dimensions WxDxH 58x30x87mm FAQ Q Is this doorbell battery powered A No its power supply is AC socket AC 100 240V 50 60Hz Q The device is offline why How to fix it A 1 Your Wi Fi network failure Please restart router or ask broadband service provider for help ...

Page 11: ...s Wi Fi Doorbell Allow Notifications 4 Message Escalation is disabled in Android App Please enable it 5 Message Ignore is enabled in Android App Please disable it 6 App server failure being maintained After maintaining is over App will be back to normal Please report the issue to us if it s unsolved in 24 hours Q What s the maximum distance that the doorbell can be away from the router A The dista...

Page 12: ...Card A Unscrew the screws in the back of rear cover take off the cover then you will see the card slot Q How to connect the device to a new Wi Fi after I moved to another place A Please reset the device open App to set up it to connect to Wi Fi again Q Motion Detection doesn t work why A 1 The device is offline Please see the second Q A to solve it 2 Motion Alarm is disabled Please enable the Open...

Page 13: ...e List in Settings of your Android phone to reduce the frequency of App log out Not all of Android phones have three setting options above some phones may only have one or two options or other similar function with different names In short enable all these options if they are available in Settings of your Android phone ...

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