
Device power off or restarting
automatically
1. Wrong data operation
2. Device short
1. Restart device or
reset factory data .
2. If device power off or
restarting again and
again,repair by local
service
Device can’t play video
1. Video file error
2. Device play video can
hear voice but no
picture
1. Check the file format
or change another
file
2. Device should be
default at “LCD”
mode.
Device can’t connect to TV by
HDMI
1.Device wrong defalt
mode
1.If only connect to TV
by HDMI, device must
be default at
“HDMI”mode.
Device earphone output no
sound
1. Earphone broken
2. Device earphone jack
broekn
1. Change new
earphone
2. Repair by local
service
Device video recording weak
Device Mic short
design
If only device audio
recording no
problem, it’s ok. Not
defective.
1.Touch screen no function reboot:
Power off device. Press “Power” and “V-“ button at the same time and will
appear as below: