29
6. FAQ
If your navigator can not work properly, please check it as follows. If the
problems still can not be solved, please contact our company service
center.
Symptoms
Possible reason
analysis
Remedy
Fail to power on.
Low power
Charge
battery
through
adapter.
Power off shortly
while power on
Low power
Charge battery through
adapter.
The volume is low.
Turn up the volume.
No sound output
The earphone isn’t
connected well.
Connect earphone correctly.
Fail to connect
with computer.
USB cable isn’t
connected
correctly.
Connect USB cable correctly.
No response to
clicking icons
The screen isn’t
calibrated.
Calibrate the screen.
Fail to copy files.
1. Check the system whether
be accordance with
requirements.
2. Format the SD/MMC card
and try again.
No GPS signal
Please take the navigator to
outdoors. It needs over 3
minutes to receive the signal
and depends on the strength of
local GPS signal,
The e-map is lost.
1. Copy the e-map file from
the attached CD.
2. Contact the local agent.
The password needs to be
input when using the
navigation function again.