background image

Product Overview

Unpacking

Remove all items from the packaging. Retain the packaging. If you dispose of it please do so 

according to local regulations.
The following items are included:

•  If items are missing or damaged, please contact Partmaster (UK only).
•  Tel: 0344 800 3456 for assistance.

Control Panel

Assembly

Before using the heater, the feet (supplied) must be fitted to the unit. Attach the feet to the base 

of the heater using the 4 type A screws provided (2 for each foot), taking care to ensure that they 

are located correctly in the bottom ends of the heater’s side mouldings.

Operation

Position the heater upright on the floor away from curtains, furniture or wall coverings before 

plugging your heater into the mains socket.
•  Press the Power Switches to the “750W” or “1250W” position, the indicator will illuminate 

when the element is ON. The heater has 2 built-in heating elements. You can select one or 

both heating elements simultaneously.

•  Turn the Thermostat Control to the desired position. It is recommended to select the “MAX” 

position to get the heater to pre-heat. It will take 5-10 minutes for the heater to fully heat up.

•  When the room reaches the desired temperature, turn the Thermostat Control slowly anti-

clockwise until the indicator goes off with a “click” sound. The heater will temporarily go off.

•  If the room temperature falls below the desired temperature, the heater and indicator will 

turn on again until the room temperature reaches the desired temperature.

It is normal for the heater to emit some smell and fumes when it is turned on for the first 

time or when turned on after not being used for a long period of time. This smell will 

disappear when the heater has been turned on for a short while.

Cleaning

Your heater should be cleaned regularly to prevent dirt and dust from building up which will 

affect its performance. Ensure the air inlet and the air outlet are not blocked.
This can be done with a vacuum cleaner, using the brush attachment.

Ensure you unplug your heater from the mains socket and wait for the heater to cool 

down completely before cleaning.

Hints & Tips

My heater does not work when I turn it on

•  Check that your heater is plugged in and the power is turned on at the mains socket.
•  Check that your heater is in an upright position.
•  Check if the thermostat setting is too low.
•  Try replacing the BSI or ASTS approved 13 Amp BS1362 fuse in the plug.
•  If the heater still doesn’t work, do not try to repair the heater yourself.

If your heater’s power is automatically cut off follow the steps 

below:

1.  Unplug your heater and allow it to cool down.
2.  Inspect your heater. Clean the air inlet and the air outlet with a vacuum cleaner if necessary. 

If there is any sign of physical damage (e.g. melting, or burning of the case), do not attempt 

to use your heater. Please leave all maintenance work to qualified personnel.

3.  Plug-in the heater and switch it on again. If it cuts off again, move the heater to a better 

ventilated location.

Air Inlet

Handle

Control Panel

Air Outlet

Power Switches (with Indicators)

750W = Approximately 750W heat output 

1250W = Approximately 1250W heat output

750W+1250W =  Approximately 2000W  

heat output

Screw A

Fit the screws in the 

adjacent position

Overheat Protection

The power to the heater will automatically cut off if the temperature of the heater exceeds a 

certain limit. In the event of overheating, the heater will stop operating. Switch the heater off 

and allow it to completely cool. The heater will then resume operating as normal.

Specifications

Model

C20CHW11

Rated Power Input

2000W

Rated Voltage Range

220-240V~

Rated Frequency

50Hz

Features and specifications are subject to change without prior notice.

The Main Unit

Foot x 2

Screws A (15mm) x 4

Thermostat Control

MIN

MAX

C20CHW11_IB_RC_160120_grace.indd   4-6

20/1/16   5:24 pm

Reviews: