Product Overview
Unpacking
Remove all items from the packaging. Retain the packaging. If you dispose of it please do so
according to local regulations.
The following items are included:
• If items are missing or damaged, please contact Partmaster (UK only).
• Tel: 0344 800 3456 for assistance.
Control Panel
Assembly
Before using the heater, the feet (supplied) must be fitted to the unit. Attach the feet to the base
of the heater using the 4 type A screws provided (2 for each foot), taking care to ensure that they
are located correctly in the bottom ends of the heater’s side mouldings.
Operation
Position the heater upright on the floor away from curtains, furniture or wall coverings before
plugging your heater into the mains socket.
• Press the Power Switches to the “750W” or “1250W” position, the indicator will illuminate
when the element is ON. The heater has 2 built-in heating elements. You can select one or
both heating elements simultaneously.
• Turn the Thermostat Control to the desired position. It is recommended to select the “MAX”
position to get the heater to pre-heat. It will take 5-10 minutes for the heater to fully heat up.
• When the room reaches the desired temperature, turn the Thermostat Control slowly anti-
clockwise until the indicator goes off with a “click” sound. The heater will temporarily go off.
• If the room temperature falls below the desired temperature, the heater and indicator will
turn on again until the room temperature reaches the desired temperature.
It is normal for the heater to emit some smell and fumes when it is turned on for the first
time or when turned on after not being used for a long period of time. This smell will
disappear when the heater has been turned on for a short while.
Cleaning
Your heater should be cleaned regularly to prevent dirt and dust from building up which will
affect its performance. Ensure the air inlet and the air outlet are not blocked.
This can be done with a vacuum cleaner, using the brush attachment.
Ensure you unplug your heater from the mains socket and wait for the heater to cool
down completely before cleaning.
Hints & Tips
My heater does not work when I turn it on
• Check that your heater is plugged in and the power is turned on at the mains socket.
• Check that your heater is in an upright position.
• Check if the thermostat setting is too low.
• Try replacing the BSI or ASTS approved 13 Amp BS1362 fuse in the plug.
• If the heater still doesn’t work, do not try to repair the heater yourself.
If your heater’s power is automatically cut off follow the steps
below:
1. Unplug your heater and allow it to cool down.
2. Inspect your heater. Clean the air inlet and the air outlet with a vacuum cleaner if necessary.
If there is any sign of physical damage (e.g. melting, or burning of the case), do not attempt
to use your heater. Please leave all maintenance work to qualified personnel.
3. Plug-in the heater and switch it on again. If it cuts off again, move the heater to a better
ventilated location.
Air Inlet
Handle
Control Panel
Air Outlet
Power Switches (with Indicators)
750W = Approximately 750W heat output
1250W = Approximately 1250W heat output
750W+1250W = Approximately 2000W
heat output
Screw A
Fit the screws in the
adjacent position
Overheat Protection
The power to the heater will automatically cut off if the temperature of the heater exceeds a
certain limit. In the event of overheating, the heater will stop operating. Switch the heater off
and allow it to completely cool. The heater will then resume operating as normal.
Specifications
Model
C20CHW11
Rated Power Input
2000W
Rated Voltage Range
220-240V~
Rated Frequency
50Hz
Features and specifications are subject to change without prior notice.
The Main Unit
Foot x 2
Screws A (15mm) x 4
Thermostat Control
MIN
MAX
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