32
General Problems
Problem
Possible Causes
Remedy
Detergent residue is left in the
dispenser at the end of the
programme.
The detergent dispenser was
still damp when detergent was
added.
Make sure the dispenser is dry before
adding detergent.
The detergent dispenser lid
cannot be closed properly.
Clogged detergent residue is
blocking the catch.
Clean the catch.
Knocking noise in the wash
cabinet.
A spray arm is knocking
against an item in a basket.
Interrupt the programme, and
rearrange the items which are
obstructing the spray arm. See the
section “Loading the Dishwasher”.
Smearing appears on
glassware and cutlery.
The rinse aid dosage is set too
high.
Adjust the dial of the rinse aid
dispenser to a lower setting.
Dishes, cutlery and glasses are
not dry.
The amount of rinse aid may
be insufficient, or the rinse aid
reservoir is almost empty.
Replenish the reservoir, adjust the
rinse aid dispenser dial to a higher
setting or change the brand of rinse
aid.
Crockery was taken out of the
dishwasher too soon.
Leave the crockery in the dishwasher
until you hear an audible sound.
White residue is visible on
cutlery and crockery, clouding
occurs on glassware; any
residual film can be wiped off.
Not enough rinse aid was
used.
Replenish the reservoir, adjust the
rinse aid dispenser dial to a higher
setting or change the brand of rinse
aid.
There is not enough salt in the
salt reservoir.
Fill the salt reservoir.
The salt reservoir cap has not
been screwed on correctly.
Ensure that it is screwed back on
correctly.
Unsuitable detergent has been
used.
Change your detergent. Use a
dishwasher standard powder
detergent.
The salt consumption setting
is too low.
Select a higher salt consumption
setting.
Glassware is dull and
discoloured; film cannot be
wiped off.
The glassware is not
dishwasher proof. The surfaces
are affected.
Wash the non-dishwasher proof
glassware by hand.
Tea or lipstick stains have not
been completely removed.
The wash temperature of the
selected programme was too
low.
Select a programme with a higher
wash temperature.
The bleaching effect of the
detergent used is too low.
Change your detergent.
Forgot to pre-rinse or remove
the stains with a napkin prior
to washing.
Pre-rinse or remove the stains with a
napkin prior to washing.
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