Troubleshooting Guide
Problem
Possible Issue
Items to check
Orbit Marine IC display
reads “ERR”
Pump is clogged or impeller
requires cleaning
Wrong power supply plugged in
Power supply has failed
Pump does not turn on
Remove pump from service and clean
(http://current-usa.com/how-to-clean-wave-pumps/)
Ensure power supply(PS) green indicator
light is ON
(If green light is off, power supply needs replaced)
Ensure power supply is plugged into AC
GFCI outlet that has been reset
Ensure correct voltage (24VDC only) and
wattage power supply is being used
(#6009=6w, #6010=18w, #6011=36w)
GFCI has tripped
LED display is plugged into the
wrong microUSB port
Ensure ONLY 24VDC power supply is plugged
into wave pump, 12VDC for LED lighting
Pump appears to spin
backwards**
**NOTE: DC pumps cannot
spin backwards but when
unbalanced, water is
displaced out the sides of
pump.
Pump impeller is unbalanced
Ensure nothing blocks water flow (including
rocks or a hand.) Turn pump off and remove
from water. Disassemble and re-assemble to
re-balance impeller shaft.
Wave pump not reacting
to Orbit Marine IC remote
LOCK Button is activated or
IR remote battery needs replaced
LED display works but
pump does not turn ON
Press the LOCK/UNLOCK key on Orbit Marine
IC remote to unlock programming, replace
IR remote battery.
how-to
+
troubleshoot eFlux wave pumps
Ensure wave pump LED is ONLY plugged into
microUSB Port #2 (second from right)
Wave Pump Kit LED
display does not
turn on or is partially
illuminated
Incorrect power supply being
used
Pump powers up
intermittantly
HUB connection plug is loose or
possibly damaged
Ensure plugs are all connected correctly. If
connector on HUB is loose, please contact
support to receive a replacement HUB.
Impeller and shaft not clean
https://current-usa.com/warranty-support/
Remove pump from service and clean shaft
and inside impeller
(http://current-usa.com/how-to-clean-wave-pumps/)
Wave pump Kit not
responding to IR remote
Remote IR sensor disconnected
Remote IR sensor disconnected
IR remote battery needs replaced
Check and replace IR remote battery
Note: To reset pump and HUB, disconnect all cables & power and re-connect
Ensure clear battery tab is removed
