6 - TROUBLESHOOTING GUIDE
Ensure that the WLAN network routers are
ON
. The WiFi card can work at 2.4GHz or
at 5GHz. Make sure the router has DHCP
settings.
5 - SETTING THE WiFi NETWORK
Make sure the EDGE 2 Main Controller LCD screen
shows the main screen.
1. Click the Network icon at the top of the main
screen and choose Local Area Network from teh
drop down list. At that point, a list of WiFi access
points or networks will display.
2. Follow the instruction to reach the specific
network.
Problem
Possible solution
Do not detect a
WIFI network
Verify if the WLAN infrastructures are ready and ON (router, access point)
Verify if the WIFI communication is allowed (router, access point)
Ensure the EDGE 2 Controller is ON
Verify if there is a WIFI card is installed in the EDGE 2
Verify if there are WIFI antennas installed in the EDGE 2
Ensure that the WIFI distance is less than 100 feet from the router or access point
If the problem persists, contact AP/Cumberland or GSI Electronics
The WIFI distance
is short
The WiFi signal has maximum coverage when the access point or router is in a non-obstructed line of sight. Wooden walls and
ceilings lower the WiFi signal strength. Metal support beams or girders will create low signal WiFi areas and metal or aluminum
covered walls will block the WiFi signal.
Ensure the router or access point is well oriented to reach the EDGE 2 Controller
It is possible that the WIFI Antenna signal attenuation is too high because the antenna cable was altered during installation
If the problem persists, contact AP/Cumberland or GSI Electronics
