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WATER SOFTENER WARRANTY
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Your new water softener has been designed to give you many years of satisfactory service
and is guaranteed against faulty materials and workmanship for a period of 12 months
from the date of purchase.
Under the provision of this the warranty agreement the warranty
liability is limited to the repair or replacement cost of the unit only and is s
ubject to the terms
shown below.
Conditions and Terms of the Warranty:
This warranty provides benefits, which are additional to, and do not affect, your legal
rights. Culligan will replace or exchange any necessary parts to repair free of charge any
domestic water softener supplied by Culligan or it’s agents, located within the United
Kingdom,* which is shown to the satisfaction of Culligan to be defective due to faulty
workmanship or materials within 12 months from the date of Installation. If any domestic
water softener has in Culligan’s opinion been used for commercial purposes the period of
cover will be reduced to 6 months.
What services and associated costs are not included?
Repairs due to breakdown caused by but not limited to:
·
Use of the unit for purposes for which it was not designed or intended.
·
Incorrect installation e.g. the failure to follow instructions or advice given by Culligan or it
representatives
.
·
Any defect caused by malicious or wilful action, negligence, misuse or third part interference.
·
Any defect or damage occasioned by fire, lightening, explosion, flood, storm, frost impact or other
extraneous cause.
·
Consequential loss arising as a result of a defect occurring in the water softener or installation.
·
Any defect or damage arising as a result of failure in the public electricity supply.
·
Any damage to equipment other than the water softener caused as a result of hard water.
·
Any damage to fixtures and fittings other than the water softener caused as a result of softened
water.
·
Any salt used or wasted as a result of a defect or damage to the water softener.
Repair cost for: -
·
Consumer replaceable items including but not limited to filters, batteries and light bulbs.
·
Associate items but not part of the unit, including but not limited to, pipe work and electrical
connections.
·
The expense of a service call when the service engineer finds no fault.
Extended Warranties
In addition to the standard 12 month warranty, Culligan can offer you the option to further extend this
protection for a further two or four years with one of their unique warranty and service plans that provide the
peace of mind offered by an extended warranty, the practical benefits of a service plan and premium grade
salt delivered to your door**
For further details please see the literature supplied with your new water softener or Phone 01376 334200
* UK Mainland Only ** Subject to Location
