11
TROUBLESHOOTING
You can easily solve many common problems by trying the suggestions below.
SYMPTOM
POSSIBLE CAUSE/SOLUTION
Vibrations.
• Check to make sure each wine cellar is on a level surface.
• Make sure wine cellar is not touching a wall.
• Adjust leveling legs if necessary.
The inside temperature does not
seem correct.
• Make sure the cooling vents in back of wine cellar are not
obstructed. Have at least 2 inches of space on the sides
and in rear of unit.
• The room may be too hot or cold. Ambient
temperature extremes will affect performance.
• When using the unit for the first time, it can take the unit up to
24 hours to reach the desired temperature.
Wine cellar does not operate.
• Check if the left-side unit is properly plugged into the socket
of the right-side unit.
• Check if there is power at the AC outlet by checking the circuit
breaker.
• Make sure the right-side unit is plugged into the AC outlet.
Wine cellar seems too warm.
• Frequent door openings.
• Allow time for recently added wine to reach desired
temperature.
• Check gasket for proper seal.
• Adjust temperature control to colder setting.
• The wine cellar may have recently been disconnected for a
period of time.
Wine temperature is too cold.
• If temperature control setting is too cold, adjust to a
warmer setting and allow several hours for the temperature
to stabilize.
Wine cellar motor runs
too frequently.
• This may be normal to maintain constant temperature during
high temperature and humid days.
• Doors may have been opened frequently or left open for an
extended period of time.
• Check gasket for proper seal.
• Check to see if doors are completely closed.
Moisture buildup on interior or
exterior of the wine cellar.
• This is normal during high humidity periods.
• Prolonged or frequent door openings.
• Check door gasket for proper seal.
Wine cellar door does not
shut properly.
• Level the wine cellar.
• Check for blockages (wine bottles, shelves).
WARRANTY
Limited Three-Year
Warranty
This warranty is available to U.S. consumers
only. You are a consumer if you own a
Cuisinart
®
Private Reserve
®
Dual 8-Bottle Wine
Cellar Set that was purchased at retail for
personal, family or household use. Except as
otherwise required under applicable law, this
warranty is not available to retailers or other
commercial purchasers or owners. We warrant
that your Cuisinart
®
Private Reserve
®
Dual
8-Bottle Wine Cellar Set will be free of defects
in materials and workmanship under normal
home use for 3 years from the date of original
purchase. We recommend that you visit our
website,
https://cuisinart.registria.com,
for a
fast, efficient way to complete your product
registration. However, product registration does
not eliminate the need for the consumer to
maintain the original proof of purchase in order
to obtain the warranty benefits. In the event that
you do not have proof of purchase date, the
purchase date for purposes of this warranty will
be the date of manufacture.
CALIFORNIA RESIDENTS ONLY
California law provides that for In-Warranty
Service, California residents have the option
of returning a nonconforming product (A) to
the store where it was purchased or (B) to
another retail store that sells Cuisinart products
of the same type. The retail store shall then,
according to its preference, either repair the
product, refer the consumer to an independent
repair facility, replace the product, or refund the
purchase price less the amount directly
attributable to the consumer’s prior usage of
the product. If neither of the above two options
results in the appropriate relief to the consumer,
the consumer may then take the product to an
independent repair facility, if service or repair
can be economically accomplished. Cuisinart
and not the consumer will be responsible for
the reasonable cost of such service, repair,
replacement, or refund for nonconforming
products under warranty. California residents
may also, according to their preference, return
nonconforming products directly to Cuisinart for
repair or, if necessary, replacement by calling
our Consumer Service Center toll-free at
1-800-
726-0190.
Cuisinart will be responsible for the
cost of the repair, replacement, and shipping
and handling for such nonconforming products
under warranty.
HASSLE-FREE REPLACEMENT WARRANTY
Your ultimate satisfaction in Cuisinart products
is our goal, so if your Cuisinart
®
Private
Reserve
®
Dual 8-Bottle Wine Cellar Set should
fail within the generous warranty period, we will
repair it or, if necessary, replace it at no cost to
you. To obtain a return shipping label, email us
at
https://www.cuisinart.com/customer-
care/product-assistance/product-inquiry/
. Or
call our toll-free Consumer Service Center at
1-800-726-0190
to speak with a representative.
Your Cuisinart
®
Private Reserve
®
Dual 8-Bottle
Wine Cellar Set has been manufactured to the
strictest specifications and has been designed
for use only in 120-volt outlets and only with
authorized accessories and replacement parts.
This warranty expressly excludes any defects or
damages caused by attempted use of this unit
with a converter, as well as use with
accessories, replacement parts or repair service
other than those authorized by Cuisinart. This
warranty does not cover any damage caused
by accident, misuse, shipment or other than
ordinary household use. This warranty excludes
all incidental or onsequential damages. Some
states do not allow the exclusion or limitation of
these damages, so these exclusions may not
apply to you. You may also have other rights,
which vary from state to state.
Important:
If the nonconforming product is to
be serviced by someone other than Cuisinart’s
Authorized Service Center, please remind the
servicer to call our Consumer Service Center
at
1-800-726-0190
to ensure that the problem
is properly diagnosed, the product is serviced
with the correct parts, and the product is still
under warranty.
IB-17491-ESP
©2022 Cuisinart
Glendale, AZ 85307
Printed in China
22CE081555
