10
• Close the brew head and press and hold
the STEAM and TEMPERATURE
buttons for 3 seconds. The STEAM and
TEMPERATURE LEDs will flash during
this phase of cleaning which takes
approximately 10–15 minutes. When
complete, the STEAM and
TEMPERATURE LEDs will hold steady.
• Discard the contents of the containers.
Step 2: Fresh Water Rinse
• Fill the water reservoir with clean,
fresh water.
• Replace the two containers on the drip tray
and below the cleaning tool.
• Press the MANUAL button and the unit
will dispense water for approximately 90
seconds.
• Press the STEAM button and the
unit will dispense water for approximately
30 seconds.
• This will clean the machine’s plumbing and
remove any residual vinegar taste.
• The machine is now ready for normal use.
Maintenance:
Any other servicing should be
performed by an authorized service
representative.
TROUBLESHOOTING
Problem: Machine does not have power.
Solution:
• Make sure the machine is securely
plugged in.
• Reset your home’s circuit breaker.
• Confirm the power has been turned on and
the controls are illuminated.
Problem: Machine will not brew.
Solution:
• Turn off and unplug the machine for 30
seconds or more. When you plug the
machine back in, be sure to turn the power
back on.
• Make sure there is water in the reservoir.
• Make sure the reservoir is properly installed.
• Make sure brew head is completely closed.
Problem: Chlorine or mineral taste
in coffee.
Solution:
• Consider using bottled or filtered water.
Problem: Doesn’t brew a full cup.
Solution:
• Turn off and unplug the machine for 30
seconds or more. When you plug the
machine back in, be sure to turn the power
back on.
• Decalcify the machine (refer to page 9).
Problem: The used capsule will not fall
into the capsule container.
Solution:
• Check to see if the capsule container is full.
Empty the capsule container and then try
again. (You may need to manually remove
the used capsule from the brew head.)
Problem: I want to reset the espresso/
coffee programming.
Solution:
• See page 7 for instructions.
Problem: The control lights are not as
bright as they were.
Solution:
• The machine has an energy-saving feature
that dims the lights and power by about 50%
after 30 minutes of non-use. Restore full
power by pressing any button.
Problem: Machine turned off.
Solution:
• The machine’s auto-off feature turns
the unit off after 60 minutes of non-use.
Problem: Espresso/coffee is too hot.
Solution:
•
If hot is desired, press and hold the
TEMPERATURE button for 3 seconds to
allow the temp to decrease. The flashing light
will turn off when it has reached temp.
9
liquids. The housing may be cleaned with a
soapy, damp, non-abrasive cloth.
Cleaning the Drip Tray
To remove the drip tray, simply slide it toward
you, keeping it level at all times in order to
prevent spills. The drip tray and drip tray plate
are top-shelf dishwasher safe. It may also be
cleaned with a soapy, damp, non-abrasive
cloth. Do not clean drip tray with cleansers,
steel wool pads or other abrasive materials.
Cleaning the Water Reservoir
Water reservoir is top-shelf dishwasher safe.
It is normal over time for discoloration, spotting
or staining to appear in the water reservoir. This
will vary depending on the mineral content of
the bottled or filtered water used, but will not
affect the operation of the machine. However,
be sure to clean the water reservoir regularly to
minimize buildup.
Cleaning the Milk Tank
Remove the milk tank by holding the tank
and cover and pulling them away from the
machine. Remove the cover and any excess
milk, then pour water into the tank. Replace the
cover, align the milk tank to the connector on
the side of the machine, and push to install.
Place a cup on the drip tray and position the
steam/frothing wand in the cup. Adjust the
length of the stainless steel sleeve on the wand
so it is the proper length for your cup. Press the
STEAM button to start steaming water
through the tank and wand to clean. Press the
STEAM button again to stop steaming
before your cup is full.
Follow by disassembling all of the removable
parts, and
wash by hand
or place in the
dishwasher.
Run water
through all the internal channels for thorough
cleaning. To remove the steam/frothing wand,
position it pointing straight down, then rotate
counterclockwise and pull straight out. To
replace, position steam/frothing wand pointing
up and rotate clockwise. To remove milk tube,
gently pull away from cover. To replace, fasten
short part of tube to clear stem and fasten long
part of tube to black stem. To remove the
steam control dial, turn the dial left to the
lowest setting ( ) and pull the knob straight
out. To replace, position the dial at the lowest
setting and push in.
Note:
For optimal cleaning we recommend that
you periodically disassemble all removable
parts, place them in warm soapy water and
soak for at least 15 minutes. Rinse well, dry and
assemble the parts as per above instructions.
Decalcification
Mineral content in water varies from place to
place. Depending on the mineral content of
the water in your area, calcium deposits or
scale may build up in your machine.
Though scale is non-toxic, it can hinder
performance. Descaling the machine will
help maintain the heating element and other
parts that come into contact with water. For
optimal performance, descale your machine
every 3 to 6 months. It is possible with heavy
use and/or hard water for calcium to build up
faster, making it necessary to de-scale more
often. Some indications that it is time to
decalcify may be longer brewing times,
excessive steaming, lower coffee temperatures
and brews less than a full cup. If you
experience any of these,
decalcify immediately. If
you do not experience any
of the above, the unit will
notify you when it is time to
decalcify by flashing the
STEAM and TEMPERATURE LEDs
quickly for 10 seconds after preheat/ready
mode. This will happen every time you turn on
the unit or wake up the unit from sleep mode
until you decalcify.
Note:
The unit can still be
used until you decalcify.
To begin, you will need the following:
6 ounces (177 ml) distilled white vinegar
6 ounces (177 ml) water
2 large (12 ounces [354 ml]) ceramic mugs or
containers (do not use paper cups)
Step 1: Vinegar Rinse
• Fill water reservoir with 6
ounces (177 ml) of water and
6 ounces (177 ml) of white
vinegar and replace.
• Remove milk tank and replace with cleaning
tool.
DO NOT DECALCIFY WITH MILK
TANK IN PLACE.
• Place one ceramic mug or container below
the cleaning tool and one on the drip tray.
• Lift brew head lever to make sure there is
no capsule inside.
