GDOC-100165 Rev. B
The SureStart Guarantee™
Provisions of Your Limited Warranty
In addition to the other terms and conditions of the Limited Warranty
applicable to your new mower, Cub Cadet LLC (“Cub Cadet”) hereby
warrants that your mower’s engine will start on the first or second
attempt by an able-bodied adult (subject to the limitations described
below) for the duration of the manufacturer’s limited warranty
applicable to your product. If the engine on your mower fails to
conform to this limited warranty, Cub Cadet will cover the cost of
parts and labor associated with any adjustments and/or repairs
necessary to return your engine to its warranted condition. In
order to make a claim under these provisions of your warranty, you
must bring the product and proof of purchase to an authorized Cub
Cadet service provider. In many cases, the retailer who sold you
your mower is not equipped to provide warranty service, so please
locate the authorized service dealer nearest you by either calling the
phone number provided in your Operators Manual or looking up an
authorized service dealer on-line at www.cubcadet.com.
Items and Conditions Not Covered
The SureStart Guarantee™ does not cover and/or apply to the
following:
• Cost of regular maintenance service or parts, such as filters, fuel,
lubricants, oil changes, spark plugs, air filter, blade sharpening,
worn blades, cable/linkage adjustments, or brake and clutch
adjustments
• Transportation costs to and from an authorized Cub Cadet service
provider
• Any engine used for commercial, rental, institutional, governmen-
tal, or non-residential applications
• Any product or part that has been altered or misused or required
replacement or repair due to misuse, accidents, or lack of proper
maintenance
• Repairs necessary due to improper battery care, electrical supply
irregularities, or failure to properly prepare the mower prior to any
period of non-use over three months
• Pickup and/or delivery charges
• Operational misuse, neglect, accidents, unauthorized repairs or
attempted repairs of the engine or its components by anyone other
than an authorized Cub Cadet service provider.
• Repairs or adjustments to correct starting difficulties due to any
of the following: failure to follow proper maintenance procedures
— rotary mower blade striking an object — contaminants in the
fuel system — improper fuel or fuel/oil mixture (consult your
Operator’s Manual if in doubt) — failure to drain the fuel system
prior to any period of non-use over three months
• Any starting problem which results from the use of inappropriate
fuels, lubricants, or additives
• Special conditions or circumstances that normally require more
than two pulls to start, specifically: 1) First start-up following your
initial purchase, 2) first time starts after extended period(s) of
non-use over one month or seasonal storage, 3) cool temperature
starts such as those found in early spring and late autumn, and 4)
difficult starting that results from the operator’s failure to follow
the proper starting procedures identified in the Operator’s Manual.
If you are having difficulty starting your unit, please check the
Operator’s Manual to ensure that you are using the correct starting
procedures. This can save an unnecessary visit to a Service
Dealer.
Owner Responsibilities
You must maintain your mower (including its engine) by following the
maintenance procedures and starting instructions described in the
Operator’s Manual. Such routine maintenance, whether performed by
a dealer or by you, is at your expense. In addition, please retain your
proof of purchase and service receipts as these may be required to
validate a claim.
General Conditions
An authorized Cub Cadet service provider using approved
replacement parts must perform all repairs covered by the SureStart
Guarantee™. Repair by an Cub Cadet authorized service dealer is
your sole remedy under this warranty. Cub Cadet is not liable for
indirect, incidental, or consequential damages in connection with
the use of the products covered by these warranties, including any
cost or expense of providing substitute equipment or service during
reasonable periods of malfunction or non-use pending completion of
repairs under this warranty.
Some states do not allow exclusions of incidental or consequential
damages, or limitations on how long an implied warranty lasts, so
certain exclusions and limitations may not apply to you.
Summary of Contents for 12A-98M7009
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