CTP Systems CTPhone 1900, Applications Manual

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CTPhone 1900 System Configuration
Providing FCN Key Feature Access Information to Users
As a system administrator, you may need to train users how to perform
telephone features such as call back, camp-on, or conference using the
FCN key on the CTPhone handset. In many cases, executing a feature
requires completing other steps before pressing the FCN key. For exam-
ple, in Table 4-E below, you can see that to start a conference you must:
1 Enter into conversation with one party.
2 Place that party on hold.
3 Dial another party.
4 Initiate the conference pressing FCN, then 4.
CTPhone Handset User Instructions
Operating instructions for the CTPhone handset are in the CTPhone
Handset User Guide.
Table 4-E. Sample FCN Key Feature Access
Feature Starting State Press or Dial
1
1
Steps required before dialing the FCN key are in regular type face.
Call Back Busy or ring-
back FCN 2
Camp-on Pickup Conversation FCN 8
Conference Conversation FLSH Call another
party
FCN 4
Transfer Conversation FLSH Call another
party FLSH
FCN 3
Voice Mail
Pickup Idle CALL FCN 7