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C H A R G E S T O R M ®   C O N N E C T E D  

User Manual 9 

Support for CHARGESTORM® Connected

 

Support view. 

TEK E-Mobility offers our customers several channels. If you have questions or problem, here follows 
our support channels: 

 

1.

 

Search for information in this 

User Manual

2.

 

Visit CTEK E-Mobility web site

www.ctekemobility.com

  

3.

 

Email to CTEK E-Mobility support address

[email protected]

 

4.

 

Call CTEK E-Mobility support (for phone number see web site). 

 

 

Chapter 

Summary of Contents for CHARGESTORM Connected

Page 1: ...Volume 1...

Page 2: ...1 Charging station model CHARGESTORM Connected User Manual CHARGESTORM Connected...

Page 3: ...GESTORM Connected CTEK E Mobility Center Malmgatan 4 SE 602 23 Norrkoping Sweden Phone 46 11 333 0002 Fax 46 11 333 0003 Email emobilitysupport ctek com Document number Pd_UM_0005 version A 7 Article...

Page 4: ...the manual CTEK E Mobility is not responsible for faults or incidents or damages that can be traced to the usage of this manual Copyright CTEK E Mobility All rights restricted copying adaption or tran...

Page 5: ...ariants 1 Content 2 More information 2 Identify parts on CHARGESTORM Connected 3 Usage 4 Connect the vehicle 4 Open access 4 RFID access 4 Status symbols 5 CTEK E Mobility warranty statement 7 Support...

Page 6: ...rd for charging stations It has a modern design is easy to use and support many useful functions related to charging of electrical vehicles Models and variants The charging station comes in many varia...

Page 7: ...key to open the unit 4 Cable gland and cover for incoming power supply and network 5 Holder for charging gun in case the charging station is equipped with fixed cable More information 1 Installation...

Page 8: ...current charging state of the charging station The status indication shows status per outlet Also an RFID symbol is part of the display 3 Back cover 4 Technical box In the box is charging control ele...

Page 9: ...le to start charging Open access In open access mode is charging starting when cable is connected between vehicle and charging station The battery symbol will be pulsing in blue when charging is ongoi...

Page 10: ...CTEK E Mobility contact us and we will check if your tags are compatible with the charging station ISO1443A Mifare is the supported RFID standard Status symbols Figure 2 Status symbols The following t...

Page 11: ...al cannot be read from cable Only applicable for type 2 outlet Outlet motor could not lock cable Vehicle requested ventilation MODE D Charging station is deactivated implying no symbol active The char...

Page 12: ...to repair or replace any product to a condition as warranted you will be entitled to a refund of the purchase price upon prompt return of the product 4 CTEK E Mobility warranty is valid in any country...

Page 13: ...y or its suppliers be liable for loss of data or for direct special incidental consequential including lost profit or data or other damage whether based in contract tort or otherwise Some countries st...

Page 14: ...omers several channels If you have questions or problem here follows our support channels 1 Search for information in this User Manual 2 Visit CTEK E Mobility web site www ctekemobility com 3 Email to...

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