Making a Call
To Make a Call:
• Using the Handset - Lift the handset and dial the desired number.
• Using the Speakerphone - Press the Speaker button and dial.
• Using On-Hook Dialing - Dial the desired number and lift the handset -or- to use speakerphone mode:
• Press the Dial button -or-
• Press the Speaker button -or-
• Press the line button.
Dialing
To Dial:
• An internal extension - Dial the extension.
• A local call - 9 + the number.
• Long distance - 9 + 1 + the number.
• International - 9 + 011 + Country Code + City Code + Number
To Redial:
• Press the Redial softkey.
Receiving a Call
To Answer an Incoming Call:
• Lift the handset -or- answer in speakerphone mode by:
• Pressing the line button -or-
• Pressing the Speaker button -or-
• Pressing the Answer softkey.
• Press Headset button to use the headset.
To Answer a 2nd Call While on a Call:
• Press the Answer softkey. The original caller will be placed on hold while you are connected to the 2nd caller.
To Return to the Original Caller:
• Press the Scroll Up/Down buttons to select the original call.
• Press the Resume softkey.
Disconnecting a Call
To Disconnect a Call:
• Replace the handset on the cradle -or-
• Press the EndCall softkey -or-
• Press the Speaker button (if using the speakerphone) -or-
• Press Headset button (if using a headset)
Re-dial
To re-dial the call you placed:
• Press the Redial softkey.
Online
• If web portal is active, please change your password.
CTC is not responsible for compromised accounts.
Centrex Phone Instructions (7940 & 7960 Series)
Customer is responsible for changing online web portal password for Centrex IP Phones. CTC will not be responsible for any compromised accounts.
