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5

FAQ & Troubleshooting

Q:

  How do I know the system is operating?

A:

  Due to its quiet operation it is difficult to hear the unit running.

Apply power to the system and standing near the grille try to feel the air 

moving. If this is not noticable then take a piece of paper and place it 

near the grille. 
There should be sufficient airflow to suck the paper up against the 

grille.

Problem 

Possible Actions

System not running

Check power is on and all electrical 
connections are secure

Water leaks when raining

Check installation integrity of 
ventilator on roof
Re-seal around edge of flashing if 
required

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