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SIGNATURE  SERIES                                                                                        

15

WATER TREATMENT EQUIPMENT

This warranty cannot be transferred - it is extended only to the original 
purchaser  or first user of the product. by accepting and keeping this 
product, you agree to all of the warranty terms and limitations of liability 
described below.

Important  Warning: Read carefully the CSI Water Treatment Systems 
Equipment Installation, Operating and Maintenance Instructions Manual 
to avoid serious personal injury and property HAZARDS and to ensure 
safe and proper care of this product.

Model Numbers Covered:
Water Softeners, Media Filters and Upflow Filters

*FOR AS LONG AS YOU OWN AND LIVE IN YOUR SINGLE FAMILY 
HOME, this warranty covers your water treatment equipment, if you are 
the first user of this CSI Water Treatment Systems equipment and pur-
chased it for single family home use - subject to all of the conditions, lim-
itations and exclusions listed below. Purchasers who buy the CSI Water 
Treatment Systems equipment for other purposes, and other component 
parts are subject to more limited warranties and you should read all of the 
terms included in this form to make sure you understand your warranty.

What is covered by this warranty?
CSI Water Treatment Systems warrants that at the time of manufacture, 
the water treatment equipment shall be free from defects in material and 
workmanship as follows :

Product

Warranty

Residential Mineral Tank

10 Years

Proprietary Control Valves

7 Years

Other Softener / Filter Control Valves

5 Years

Brine Tank

5 Years

Residential Reverse Osmosis System

5 Years

Other Accessories and Parts

1 Year

Brine Tank Components

1 Year

REVERE Wireless Low Salt Alarm

90 Days

* This warranty does not include media and/or cartridge filter elements. 

Additional Terms & Conditions
What CSI Water Treatment Systems will do if you have a covered 
warranty claim CSI will at its option either make repairs to correct any 
defect in material or workmanship or supply and ship either new or used 
replacement parts or products. CSI will not accept any claims for labor or 
other costs.

Additional Exclusions and Limitations
This  warranty is non-transferable and does not cover any failure or prob-
lem unless it was caused solely by a defect in material or workmanship. 
In addition, this warranty shall not apply :

•  If  the water treatment equipment is not correctly installed, operated, 

repaired and maintained as described in the Installation, Operating & 
Maintenance Instructions Manual provided with the product.

•  Defects caused as a direct result of the incoming water quality

•  If the tank is not the size indicated for the supply line size of the instal-

lation, as described in the manual.

• 

To any failure or malfunction resulting from abuse (including freezing), 
improper or negligent; handling, shipping (

by 

anyone 

•  If the unit has not always been operated within the factory calibrated 

temperature limits, and at a water pressure not exceeding 125 psi oth-
er than CSI), storage, use, operation, accident; or alteration, lightning, 
flooding or other environmental conditions;

•   To any failure or malfunction resulting from failure to keep the     unit 

full of potable water, free to circulate at all times; and with the tank 
free of damaging water sediment or scale deposits;

•  This warranty does not cover labor costs, shipping charges, service 

charges, delivery expenses, property damage, administrative fees or 
any costs incurred by the purchaser in removing or reinstalling the 
water treatment equipment.

•  The warranty does not cover any claims submitted to CSI more than 

30 days after expiration of the applicable warranty, and does not 
apply unless prompt notice of any claim is given to an authorized CSI 
Dealer or to CSI or a designated contractor is provided access to the 
installation and to the water treatment equipment.

THESE WARRANTIES ARE GIVEN IN LIEU OF ALL OTHER EXPRESS 
WARRANTIES. NO CSI REPRESENTATIVE OR ANY OTHER PARTY 
IS AUTHORIZED TO MAKE ANY WARRANTY OTHER THAN THOSE 
EXPRESSLY CONTAINED IN THIS WARRANTY AGREEMENT.

Additional Warranty Limitations
ANY IMPLIED WARRANTIES THE PURCHASER MAY HAVE, IN-
CLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND 
FITNESS FOR A PARTICULAR PURPOSE, SHALL NOT EXTEND BE-
YOND THE APPLICABLE TIME PERIODS SPECIFIED ABOVE. Some 
states do not allow limitations on how long an implied warranty lasts, so 
the above limitations may not apply to you.

Limitations of Remedies
The remedies contained in this warranty are the purchaser’s exclusive 
remedies. In no circumstances will CSI or the seller of the product be 
liable for more than, and purchaser-user’s remedies shall not exceed, 
the price paid for the product. In no case shall CSI or seller be liable for 
any special, incidental, contingent or consequential damages. Special, 
incidental, contingent and consequential damages for which CSI is not 
liable include, but  are not limited to, inconvenience, loss or damage to 
property, consequential mold damage, loss of profits, loss of savings 
or revenue, loss of use of the products or any associated equipment, 
facilities, buildings or services, downtime, and the claims of third parties 
including customers. Some states do not allow the exclusion or the limita-
tion of incidental or consequential damages, so the above limitations or 
exclusion may not apply to you.

What to do if you have a problem covered by this warranty
Any warranty coverage must be authorized by CSI. Contact the person 
from whom you purchased the product, who must receive authorization 
from a CSI Dealer .

If your product is new and not used and you wish to return it, contact your 
CSI Dealer.                               
 

Warranty

Summary of Contents for Duplex SD128

Page 1: ...SIGNATURE SERIES 1 Signature Series Duplex Softener Manual Installation Operation Manual...

Page 2: ...SIGNATURE SERIES 2 www csiwater com Online at Register Your Product Softener Specifications Page 3 Softener Installation Page 5 Service Information Page 8 Troubleshooting Page 13 Warranty Page 15...

Page 3: ...ions SD48 SD48V SD64 SD64V SD96 SD96V SD128 SD128V Grains Capacity Regeneration Lbs Salt Used Per Tank 24 000 12 0 20 000 7 5 15 000 4 5 32 000 15 0 27 000 9 0 20 000 6 0 48 000 24 0 40 000 15 0 30 00...

Page 4: ...change Over time the sodium ions used for the exchange process become depleted and must be replenished The water softener provides a Regeneration process whereby brine solution enters the mineral tank...

Page 5: ...s to prevent heat damage to connections and control valve If using PVC or plastic pipe primers and solvent cements specifically recommended for use with potable water are required Note All plumbing li...

Page 6: ...ry the brine tank can be placed at a higher level than the resin tank but never at a lower level 2 Install one end of 3 8 O D by 1 4 I D brine line tubing included with unit to 3 8 push fitting tee lo...

Page 7: ...ecommended although any high quality water softener salt such as solar salt will suffice If iron is pres ent in the raw water use of iron inhibiting salt is recommended The salt level will decrease af...

Page 8: ...SIGNATURE SERIES 8 Service Information Unit 1 Unit 2 Master Shuttle Power Cord Insert Transformer FRONT VIEW BACK VIEW Brine Line Connection Inlet Outlet...

Page 9: ...treated The hardness setting is used to calculate the number of gallons of water that can be treated between softener unit regenerations o To edit this setting Press the SET CHANGE button o The lowest...

Page 10: ...onger the menu will automatically be exited Battery Backup To install the battery standard 9 volt alkaline battery the cover of the shuttle valve must be removed Next insert the battery into the batte...

Page 11: ...s and plug it back in The valve will try to run again listen for the valve motor trying to run and look to see if the indicator wheel is turning only applicable for the softener slave Units 1 and 2 If...

Page 12: ...ins and is used in conjunction with the hardness setting to calculate total gallons of treated water available between regenerations This option is identified by the letter c in the left digit The max...

Page 13: ...d surface Call dealer Check backwash flow Regenerate more frequently Internal valve leak Call dealer Replace spacers seals and or piston Resin age Call dealer Check for resin oxidation caused by chlor...

Page 14: ...n drain line and or flow control button Injector and or screen is plugged Clean or replace injector and screen No water in brine tank Check for restriction in BLFC Ensure safety float is not stuck Che...

Page 15: ...resulting from abuse including freezing improper or negligent handling shipping by anyone If the unit has not always been operated within the factory calibrated temperature limits and at a water pres...

Page 16: ...SIGNATURE SERIES 16 CSI WATER TREATMENT SYSTEMS 710 Orange St Ashland OH 44805 l PH 419 281 6829 l FAX 419 281 2375 www csiwater com...

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