28 | Crystal Screens Assembly and User Guide
WALL MOUNT COMPATIBILITY
Crystal Screen recommends mounting the frame with the included Z-brackets (2).
Attach the two Z brackets to the visible holes on the support tubes using the Phillips
screws included in the packaging. The frame is also compatible with UL-listed TV wall
mounts wider than 28 inches.
MAINTENANCE & CARE
SCREEN CLEANING INSTRUCTIONS
1. First wipe the affected area with the included microfiber cleaning cloth.
2. If necessary, dampen the affected area with water and blot, do not rub or wipe,
with the cleaning cloth provided.
3. Allow solution to air dry.
4. Repeat Steps 1 – 3 if needed.
TROUBLESHOOTING
PROBLEM
SOLUTION
1. No mounting holes on the center
posts for the wall mounts.
Check to see if the center posts are
installed backwards.
2. Mounting holes on center posts do
not line up.
Check if one center post has been
installed upside down.
3. No mounting holes for the screen
bezel
Check if the screen is mounted on the
correct side
4. Wrinkles on the screen.
Make sure the crease of the screen is
lined up with the top edge of the frame.
Make sure the screen is fully tensioned.
5. Scratches on the screen.
Purchase a new screen at your local
Crystal Screens dealer.
6. Smudges on the screen.
Clean the screen using the
recommended cleaning instructions.