5
WATER LEAKS CONT.
TROUBLESHOOTING
Water Appearance
•
WHITE water.
When a new water filter or cartridge is installed or after cleaning, the water may appear milky
or white for a while. It is harmless and will soon clear. White water is due to micro bubbles of air. On standing,
the water will become clear as the bubbles move upwards. Water in some areas of the country has a high level
of lime or calcium. The Redox inside the unit changes the substances into harmless elements which react with
air and temperature.
•
BLACK water.
When a new water filter or cartridge is installed or after cleaning, very fine black particles may
appear in the water. This is normal and the particles are harmless carbon. Flushing the system for a few minutes
by turning the tap on and off rapidly several times will help to clear this.
•
COLORED water
(often RED). Water in some areas may be high in dissolved iron and this can pass through the
filter. When the water is left to stand, dissolved iron gives a red or brown color as the iron oxidizes (rusts). In
very severe cases, you should contact Crystal Quest
®
for specialist advice. Ordinary particulate rust in the water
will be removed by the system.
Water Taste
Filtered and treated water tastes much better than unfiltered water. But there are also some who cannot detect any
change. Others find that the treated water tastes “different” but they will soon become accustomed to the taste of
the filtered water. A major factor affecting taste may be the natural composition in a particular area. There can be
considerable local differences in the mineral content of the water, for example.
•
Fish odor and sour taste water.
System is not flushed properly. Run the water for five minutes and shut off for
five minutes. Do three or four times consecutively. Some areas might have hard water. In very severe cases, you
should contact Crystal Quest
®
for specialist advice.
•
Chlorine taste.
The “natural” taste of an area’s water is often masked by the presence of chlorine used in the
treatment process. If the chlorine taste consistently reappears, the cartridge should be replaced. If any strong
objectionable taste occurs after prolonged standing or during infrequent use, flush the system by running water
for five minutes.
•
Bad taste and/or odor.
The cartridge needs replacing.
No Water
• Check to see if the main water is on.
• Check that all the tubes are connected correctly.
• Check direction of water flow.
Low Water Flow
• Check that you have removed all the shrink wrap from new filter cartridge.
• During periods of high water demand, filter may experience low water flow and pressure. Additionally, running
other appliances on the same line that connects your system may starve the unit of water.
• Reduction of water flow sooner than normal may be an indication of a high volume of sediment in your water.
Add a sediment pre-filter, backwash the system, and/or replace the cartridge.
• The filter system needs a minimum pressure of 20 psi to work. If the pressure is inadequate, a pump may be
needed. Contact Crystal Quest
®
or a plumber for assistance.
High Water Flow
• If the water flow has excessive force, this will lead not only to splashing at the tap but also to lower
performance from the filter. Reduce the flow rate to the minimum acceptable. For optimum performance, a
flow rate of 0.3-0.75 gpm is suggested.
This may vary depending on the model.
the tubing, cut off an inch of tubing with a sharp knife and reinsert into the quick fitting. Be sure cut is
square with no burrs. Ensure that the quick fit collet is in position. When fitted correctly, the tube should
not pull out of the fitting (unless the collet is pushed in at the same time to release the tubing).
• If there are leaks at the
compression fittings
, make sure that the components are fitted correctly and that
the compression nuts are fully tightened.
• If there is a leak from the water
filter inlet and outlet
, unscrew fitting, wrap thread seal tape around it,
and screw it back. Do not cross-thread.
• If there is a leak, make sure the working pressure regulator is inline and the psi is not exceeding 60.